COBHAM SAILOR 600 Viasat Ka Installation And Operation Manual
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COBHAM SAILOR 600 Viasat Ka Installation And Operation Manual

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SAILOR 600 Viasat Ka
Installation and operation manual
Cobham Public

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  • Page 1 SAILOR 600 Viasat Ka Installation and operation manual Cobham Public...
  • Page 2 2. Switch on the Antenna Control Unit. 3. Connect a PC to the LAN2 connector at the rear of the pTRIA Interface Unit. 4. Open Mozilla Internet browser to access the web interface of the SAILOR 600 Viasat Ka using the IP address: https://192.168.100.1.
  • Page 3 SAILOR 600 Viasat Ka Installation and operation manual Document number: 98-166784-A Release date: 8 November 2019...
  • Page 4 Cobham SATCOM (Thrane & Thrane A/S), Lundtoftegaardsvej 93D 2800 Lyngby DENMARK Write "source for product SAILOR 600 Viasat Ka" in the memo line of your payment. This offer is valid to anyone in receipt of this information. http://www.cobham.com/communications-and-connectivity/satcom/free-and-open-source-software- foss/ 98-166784-A...
  • Page 5 PIU and Above Deck Unit can be extended if it complies with the specified data concerning cable losses etc. Antenna cables for the SAILOR 600 Viasat Ka system are shielded and should not be affected by magnetic fields. However, try to avoid running cables parallel to high power and AC/RF wiring as this might cause malfunction of the equipment.
  • Page 6 Keep away from live circuits Operating personnel must not remove equipment covers. Component replacement and internal adjustment must be made by qualified maintenance personnel. Do not replace components with the power cable connected. Under certain conditions, dangerous voltages may exist even with the power cable removed.
  • Page 7 Record of Revisions Rev. Description Release Date Initials Original document November 2019 98-166784-A...
  • Page 8 98-166784-A...

  • Page 9: Table Of Contents

    Manual overview .......................1-1 Software version .......................1-1 Typography ...........................1-2 Precautions ..........................1-2 Chapter 2 Introduction SAILOR 600 Viasat Ka system ................2-1 Part numbers and options ..................2-8 Chapter 3 Installation What’s in the box ......................3-1 Site preparation .........................3-3 Installation of the ADU ....................3-16 Installation of the ACU ....................3-22...
  • Page 10 Removal and replacement of ADU modules ..........8-13 Troubleshooting basics ..................... 8-15 To return units for repair ..................8-15 Appendix A Technical specifications SAILOR 600 Viasat Ka system components ..........A-1 Outline drawings .......................A-4 Appendix B Ground and RF protection Why is a ground connection required? ............B-1 Recommendations ......................B-2...

  • Page 11: Chapter 1 About This Manual

    About this manual Intended readers This is an installation and service manual for the SAILOR 600 Viasat Ka system, intended for installers of the system and service personnel. Personnel installing or servicing the system must be properly trained and authorized by Cobham SATCOM. It is important that you observe all safety requirements listed in the beginning of this manual, and install the system according to the guidelines in this manual.

  • Page 12: Typography

    Typography Manuals issued by Cobham SATCOM are periodically revised and updated. Anyone relying on this information should acquire the most current version e.g. from www.cobham.com/satcom, Cobham SYNC Partner Portal. Typography In this manual, typography is used as indicated below: Bold is used for the following purposes: •...

  • Page 13: Chapter 2 Introduction

    2.1.1 Overview The SAILOR 600 Viasat Ka is a unique stabilized maritime VSAT antenna system operating in the following Ka-band: Uplink: 27.5 – 30 GHz, Downlink: 17.7 – 20.2 GHz. The system provides a high-throughput, full-duplex IP data connections both on Viasat’s quasi-global Ka-band satellite networks.
  • Page 14 ADU is not powered. You can access the SAILOR 600 Viasat Ka remotely and make in-depth performance analysis using the built-in web interface. The following figure shows the SAILOR 600 Viasat Ka system.
  • Page 15 SAILOR 600 Viasat Ka system Above Deck Unit (ADU) Antenna Control Unit (ACU) pTRIA Interface Unit (PIU) Figure 2-3: ADU, PIU and ACU SAILOR 600 Viasat Ka features  Single 50 Ohm coax cable connecting the ADU and PIU. ...
  • Page 16 2.1.2 Above Deck Unit (ADU) The SAILOR 600 Viasat Ka ADU is a 65 cm stabilized tracking antenna, consisting of a suspended antenna with a standard global RF configuration. It is stabilized by heavy duty vibration dampers in 3-axis and can be used in environments with elevations of -28° to + 120°.
  • Page 17 SAILOR 600 Viasat Ka system Modules in the SAILOR 600 Viasat Ka ADU Figure 2-5: Above Deck Unit modules 1/2 1. GNSS module. 2. Cross elevation motor and encoder. 3. Fan. 4. Elevation motor and encoder. 5. Inertial Sensor Module (ISM).
  • Page 18 SAILOR 600 Viasat Ka system Figure 2-6: Above Deck Unit modules 2/2 9. pTRIA Interface Module (PIM). 10. Rotary joint. 11. Zero Reference Module (ZRM) 12. Feed horn. 13. Field Vector Driver Module (FDM). A lifting harness (included in the delivery) help getting the ADU safely into place. Satellite profile parameters are automatically loaded on to the ADU via the ACU.
  • Page 19 SAILOR 600 Viasat Ka system 2.1.3 Antenna Control Unit (ACU) The ACU is the central control unit in the system. It manages all communication between the ADU and the PIU. The ACU has a display, status LEDs and a keypad. It provides a DHCP client.

  • Page 20: Part Numbers And Options

    For a list of satellite type approvals see Appendix E, Approvals. 2.1.6 Service activation Before you can start using the SAILOR 600 Viasat Ka, you need to activate the system for the Viasat Ka service. Contact your service provider for activation or visit the Viasat Maritime website (www.maritime.viasat.com).

  • Page 21: Chapter 3 Installation

    Chapter 3 Installation This chapter has the following sections: • What’s in the box • Site preparation • Installation of the ADU • Installation of the ACU • Installation of the PIU • To connect the ADU, ACU and PIU What’s in the box 3.1.1 To unpack...
  • Page 22 What’s in the box WARNING! To avoid electric shock, do not apply power to the system if there is any sign of shipping damage to any part of the front or rear panel or the outer cover. Read the safety summary at the front of this manual before installing or operating the system.

  • Page 23: Site Preparation

    1. Mount the ADU on stiffened structures with a minimum of exposure to vibrations. You do not have to align the ADU with the bow-to-stern line of the ship. When configuring the SAILOR 600 Viasat Ka system, the azimuth calibration provides the correct azimuth of the ADU.
  • Page 24 Site preparation Cobham SATCOM recommends that the radome should NOT be modified or changed to another type. Exchanging or modifying the radome will not void the general warranty for material and workmanship etc. but the performance cannot be guaranteed, and the satellite operator approvals will not be valid.
  • Page 25 Site preparation 3.2.3 Blocking zones with azimuth and elevation Your installation may require that you set up blocking zones for the ADU, i.e. areas where the ADU will not transmit and areas where transmit power is potentially dangerous for persons frequently being in these zones. You can set up 8 blocking zones. Each blocking zone is set up with azimuth start and stop, and elevation angle.
  • Page 26 Site preparation 3.2.4 Safe access to the ADU (radiation hazard) The ADU radiates radio frequency energy at a level below the United States FCC radio frequency exposure limits. Nevertheless, caution should be taken to minimize potential for RF exposure to human. Make sure to turn off power to the ADU before removing the radome and working on the antenna.
  • Page 27 Site preparation 3.2.6 ADU mast design: Mast foundation and height The antenna system is designed for harsh environmental conditions at sea, both in regards to vibration amplitude and speed. The antenna system performs optimally when mounted on a properly designed foundation. When mounting the antenna the overall goal is to establish a foundation which is as rigid as possible.
  • Page 28 Site preparation DETAIL A (As close as possible) SCALE 3:10 20 2 min. 5 min. 5 Min. four gussets Figure 3-5: ADU mast flange, top and side view (measures in mm) 2. Make sure that the recommended flatness on the mast mount plateau is below 3,0 mm. Figure 3-6: ADU mast flange, recommended flatness on the mast mount plateau CAUTION!
  • Page 29 Site preparation Free mast length Figure 3-7: Free mast length and example bracing for a tall mast Make sure that there is free space below the drain tube. See also Condensation, Note water intrusion and deposits on page 3-15. Mast without braces The following figure shows the maximum mast length over the outer mast diameter.
  • Page 30 Site preparation Mast with three braces For a mast with three braces consider the following dimensions when you design the mast and braces: • Mast length • Mast outer diameter • Connection point where the brace join the mast. • Brace outer diameter The shorter the braces become the more support they add to the mast.
  • Page 31 Site preparation The following figure shows the maximum mast length and the mast/brace connection point over the outer mast diameter. Figure 3-10: Maximum mast length and connection point for a mast with three braces Example: The mast outer diameter is 150 mm. Then the mast length must be shorter than 240 cm and the brace/mast connection point is 56 cm from the top of the mast.
  • Page 32 (below approximately 10 m) between radar antenna and the SAILOR 600 Viasat Ka ADU. 2. Provide as much vertical separation as possible when the SAILOR 600 Viasat Ka ADU has to be placed close to a radar antenna. Radar Min.
  • Page 33 Even at distances greater than “d min.” in the previous section the radar might still be able to degrade the performance of the SAILOR 600 Viasat Ka system. The presence of one or more S or X-band radars within a radius up to 100 m may cause a minor degradation of the Ka-band connection.
  • Page 34 L-band antennas If L-band antennas are installed on the same vessel, keep a minimum distance of 3 meters from the SAILOR 600 Viasat Ka ADU to the L-band antenna. Other transmitters See the following figure for minimum recommended distance to transmitters in the frequency range below 1000 MHz.
  • Page 35 Site preparation 3.2.8 Condensation, water intrusion and deposits In some weather conditions there may occur condensation inside the radome. The drain tube is designed to lead any water away from inside the radome. Observe the following guidelines for condensation and water intrusion: 1.

  • Page 36: Installation Of The Adu

    Installation of the ADU Installation of the ADU 3.3.1 Prerequisites • Ensure that the crane hook has a closing mechanism to prevent accidental slippage of the lifting straps. • Check for potential interference, read more in Interference from radar, GPS, L-band and other transmitters on page 3-12.
  • Page 37 Lifting Harness – Declaration of Conformity The lifting harness (Cobham SATCOM part number TT 48-149056) is designed, tested and conforms to the requirements for lifting equipment in DIRECTIVE 2006/42/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 17 May 2006 on machinery, and amending Directive 95/16/EC (recast).
  • Page 38 Installation of the ADU 3.3.3 To install the ADU Prerequisites • It is important to maintain vertical orientation of the ADU center line. • Maximum allowed cable loss  20 dB at 1675 MHz. This is to ensure optimum performance of the system. Installation procedure To install the ADU, do as follows: 1.
  • Page 39 Installation of the ADU 5. Attach two tag lines of suitable length to the harness and man them. 6. With a crane lift the ADU off the packaging and move it on top of the mast. Maintain vertical orientation of the ADU center line. 7.
  • Page 40 Installation of the ADU 16. Where the cables are exposed to mechanical wear – on deck, through bulkheads, etc. – protect the cables with steel pipes. Otherwise, follow standard procedures for cabling in ship installations. 3.3.4 To ground the ADU The ADU must be grounded using one of the mounting bolts.
  • Page 41 Installation of the ADU 3.3.5 Alternative ADU cable In the ADU cable, the maximum allowed RF loss is 20 dB RF loss @ 1675 MHz. You can verify the cable attenuation margin with the cable calibration, see on page 6-11 for more details.

  • Page 42: Installation Of The Acu

    Installation of the ACU Installation of the ACU The following sections describe the installation and grounding of the ACU. 3.4.1 To install the ACU To install the ACU, do as follows: 1. Slide the ACU into a 1U space in a 19” rack. 2.

  • Page 43: Installation Of The Piu

    Installation of the PIU Installation of the PIU The following sections describe the installation and grounding of the PIU. 3.5.1 To install the PIU To install the PIU do as follows: 1. Slide the PIU into a 1U space in a 19" rack. 2.

  • Page 44: To Connect The Adu, Acu And Piu

    To connect the ADU, ACU and PIU To connect the ADU, ACU and PIU The following sections show how to connect the ADU, ACU and the PIU. AC power Figure 3-22: Connection between ADU, ACU and PIU 1. Connect LAN1 at the ACU to LAN1 at the PIU. 2.

  • Page 45: Chapter 4 Interfaces

    Chapter 4 Interfaces This chapter has the following section: • Interfaces of the ACU • Interfaces of the PIU Interfaces of the ACU 4.1.1 LEDs, display, keypad and connectors The following figure shows the LEDs, display and the keypad of the ACU. For an explanation of the texts in the display see ACU display and keypad on page 6-23.
  • Page 46 Interfaces of the ACU 4.1.3 ADU connector The coax cable from the ACU to the PIU and ADU supplies DC power and handles all communication between ACU and ADU. Outline Conductor Pin function (on the ACU) Inner DC to ADU reference clock to ADU ACU to ADU internal communication...
  • Page 47 Interfaces of the ACU NMEA 0183 The NMEA 0183 connection supports EN 61162-1 (baud rate 4800, format 8N1) and EN 61162-2 (baud rate 38400, format 8N1). The ACU detects the baud rate automatically, you cannot configure this interface. Supported NMEA sentences, in order of priority: •...
  • Page 48 Interfaces of the ACU Outline (on the ACU) Pin function Ground Line A RXD (+) Line B TXD (+) Ground Ground Not connected Line A RXD (-) Line B TXD (-) Not connected Table 4-6: RS-422 connector, male, outline and pin assignment, ACU 4.1.7 LAN1 –...

  • Page 49: Interfaces Of The Piu

    Interfaces of the PIU Interfaces of the PIU The following sections describe the connectors of the PIU. 4.2.1 Connector panel The following figure shows the connector panel of the PIU. Figure 4-3: Connector panel of the PIU 4.2.2 Connectors to antenna and ACU The PIU has an antenna connector and a connector to connect to the ACU.

  • Page 50: Chapter 5 Power And Start Up

    • READY This may take some time (up to a couple of minutes). 3. The SAILOR 600 Viasat Ka is ready to be calibrated (for first time power up) or receive data from the built-in Viasat PIU (when in normal operation).
  • Page 51 • READY • POINTING ANTENNA • ACQUIRING SIGNAL • TRACKING 5.1.2 SAILOR 600 Viasat Ka operational When the display shows TRACKING. MDM: NETOK and the LED Logon is steady green the system is operational. Main NAV:GH LAN: 1 – – –...

  • Page 52: Chapter 6 Configuration

    Internet. It must be located behind a dedicated network security device such as a fire wall. If any ports of the SAILOR 600 Viasat Ka are exposed to the Internet you must change the default passwords as anyone with access and malicious intent can render the SAILOR 600 Viasat Ka inoperable.
  • Page 53 Introduction to the built-in web interface 4. Configure a laptop for use on this same LAN as the PIU by setting the laptop's network settings for Dynamic Host Configuration Protocol (DHCP). 5. Launch the web browser Mozilla Firefox on the support PC. 6.
  • Page 54 Introduction to the built-in web interface Figure 6-2: Terminal Modem/IFL Cable status 2/2 The modem page displays the modem's current operating state. Modem State Modem: Displays the status of the modem (see Table 6-1 on page 6-4 for icon details). •...
  • Page 55 Introduction to the built-in web interface Modem Status Icons Function Status Description Yellow = Indicates the modem is initiating a Forward Link (First Icon) Forward Link connection. • “Scanning” means that the process has just initiated • “Syncing” means that the process is nearing completion Green = Indicates the modem has established a Forward Link connection.
  • Page 56 Introduction to the built-in web interface Modem Status Icons Function Status Description Green = Indicates the modem is online and Online (All Icons) should connect to the internet; however, if the system cannot connect to the internet: • Reboot the modem (may take multiple attempts) •...
  • Page 57 Introduction to the built-in web interface Ethernet Interface Statistics Item Description Transmitted Packets Displays the number of transmitted IP packets. Received Packets Displays the number of received IP packets. Transmitted Bytes Displays the number of bytes transmitted to the modem. Received Bytes Displays the number of bytes received by the modem.
  • Page 58 Introduction to the built-in web interface Figure 6-3: Dashboard For a detailed introduction to the web interface see Overview and dashboard on page 6- 98-166784-A Chapter 6: Configuration...

  • Page 59: Heading Input And Position System

    Heading input and position system Heading input and position system Before the SAILOR 600 Viasat Ka can be used you must select the heading input and the positioning system. You must be logged on as an administrator. See Administration on page 6-19.
  • Page 60 (fixed heading). 5. For GNSS System, select from GPS, Beidou, GPS and Beidou, GPS and GLONASS. The SAILOR 600 Viasat Ka uses GPS by default 6. For Manual enter the latitude, longitude and altitude. 7. Click Apply.

  • Page 61: Calibration

    Figure 6-6: Acquisition, search pattern in gyro-free mode Calibration Before the SAILOR 600 Viasat Ka can be used you must make an azimuth calibration. The azimuth calibration is required in order to determine the offset of the ADU zero direction to the bow-to-stern line of the ship.
  • Page 62 Calibration 4. Click SERVICE > Calibration. Figure 6-7: Web interface: SERVICE, Calibration (example) 5. Select Enable in the section Azimuth calibration (active satellite profile). To be able to use this feature there must be a valid satellite profile and you must activate it in SETTINGS >...

  • Page 63: Configuration With The Web Interface

    Configuration with the web interface Configuration with the web interface 6.4.1 Overview and dashboard Topics in the web interface The site map gives an overview over the existing menus, submenus and topics. You can click on each menu in the site map to go directly to the page or display the respective submenu.
  • Page 64 Configuration with the web interface The web interface has the following sections: 1. The navigation pane holds the main menu. Clicking an item in the menu opens a sub- Figure 6-9: Antenna web interface: DASHBOARD of SAILOR 900 Ka menu in the navigation pane or a new page in the contents section. 2.
  • Page 65 Configuration with the web interface To navigate the antenna web interface • To expand a menu, click the menu in the navigation pane. • To access status and settings, click the relevant subject in the navigation pane or click the relevant icon in the icon bar. The status or settings are displayed in the contents section.
  • Page 66 Position of the satellite selected in Satellite profile. ACU part name, Antenna part Part names, serial numbers for ACU and ADU, software name, ACU serial number, version of the SAILOR 600 Viasat Ka. Antenna serial number, Software version Table 6-7: Web interface, DASHBOARD, first section...

  • Page 67: Satellite/Modem Profiles And Blocking Zones

    Satellite/modem profiles and blocking zones Satellite/modem profiles and blocking zones A satellite profile is automatically loaded by the PIU. You may view the satellite profile by clicking on Satellite profiles or Modem profiles. 6.5.1 To set up blocking zones You can define blocking zones by entering azimuth and elevation angles for each blocking zone.
  • Page 68 Internet. It must be located behind a dedicated network security device such as a fire wall. If any ports of the SAILOR 600 Viasat Ka are exposed to the Internet you must change the default passwords as anyone with access and malicious intent can render the SAILOR 600 Viasat Ka inoperable.
  • Page 69 Satellite/modem profiles and blocking zones Figure 6-13: Web interface: SETTINGS, Network (default settings) Sections Preferred use NETWORK Host The host name is used for identifying the ACU in local networks and in name reports. The default host name is acu. You can change the name. Letters (a-z), digits (0-9) and hyphen (-) are allowed.
  • Page 70 Satellite/modem profiles and blocking zones Sections Preferred use Gateway setup Set the following: Default gateway source: Static Default gateway:192.168.100.1 Zeroconf setup Set the following: Zeroconf source: Disabled Table 6-10: Setup of LAN connectors (Continued) 6.5.3 Setup of syslog Figure 6-14: Web interface: SETTINGS, Reporting Remote syslog You can set up the antenna to send each syslog message to a syslog server to advise the system administrator of the current status of the antenna.
  • Page 71 Satellite/modem profiles and blocking zones Figure 6-15: Web interface: Administration To change the password and log out ADMINISTRATION and User login you can change the password for the On the page currently logged in user (admin) or you can log out. Figure 6-16: Web interface: ADMINISTRATION, change administrator logon and password To change the current password, do as follows: 1.
  • Page 72 Satellite/modem profiles and blocking zones 2. Wait for the very short display of Local administration, followed by the event text: 0807F-0 WARNING Local administration enabled. This will give you temporary administrator access for 1 hour or until next restart. 3. Open your browser and access the web interface. 4.
  • Page 73 Satellite/modem profiles and blocking zones To import and export a system configuration If you need to reuse a configuration in another SAILOR 600 Viasat Ka system, you can save the current configuration to a configuration file. This file can then be loaded into another SAILOR 600 Viasat Ka or be used as backup.

  • Page 74: Keypad And Menus Of The Acu

    TX:MA– /– – Signal strength Figure 6-19: Display and keypad of the ACU (example) 1. Current status of the SAILOR 600 Viasat Ka: NOT READY (waiting for input from GNSS, e.g. GPS) ANTENNA INITIALIZING ANTENNA SW UPLOAD ANTENNA POST ERROR...
  • Page 75 Keypad and menus of the ACU 6. RX: 1 (Rx1 Lock, - or 1), - (Rx2 Lock, - or 2), L (RX polarisation of currently active satellite profile: H (horizontal), V (vertical), L (left- hand) R (right-hand). 7. RF tracking frequency in GHz and LNB LO Frequency. 8.
  • Page 76 PC and the web interface. Top-level menu Top-level menu Description MAIN View with current status of the SAILOR 600 Viasat Ka. Example when logged on to the satellite: Main NAV:GH LAN: 1 – – –...
  • Page 77 Keypad and menus of the ACU ANTENNA menu Description HEADING Ship’s heading in degrees with reference to North, provided by the ship’s gyro VERSIONS Current software version SERIAL ACU: ACU serial number NUMBERS ADU: Serial number of the antenna LOCAL ADMIN Shows that the ACU is set into local administration mode.
  • Page 78 Keypad and menus of the ACU EVENT menu Description to go through <EVENT> In this menu all active events are listed. Use the active events. Events can be of the type WARNING or ERROR. If a new event occurs or there is a change in the event list while you are in the EVENTS menu, a * is shown in the upper left corner of the display, next to the menu name.

  • Page 79: Chapter 7 Installation Check

    Chapter 7 Installation check Now that you have installed the system, you can test it to verify it is ready for customer delivery. Follow the check lists below to test the system for proper operation. • Installation check list: Antenna •...

  • Page 80: Installation Check List: Antenna

    Installation check list: Antenna Installation check list: Antenna Step Task Further information Done Check that the antenna is free of obstructions. See Obstructions (ADU shadowing) on page 3-4. Make sure to maintain the vertical orientation See To install the ADU on page 3-18. of the ADU center line.

  • Page 81: Installation Check List: Acu And Piu, Connectors And Wiring

    Installation check list: ACU and PIU, connectors and wiring Installation check list: ACU and PIU, connectors and wiring Step Task Verification and further information Done Check that the grounding of the ACU is See To ground the ACU on page 3-22 and correctly, using the mounting bolts and Ground and RF protection on page B-1.

  • Page 82: Installation Check List: Functional Test In Harbor

    Installation check list: Functional test in harbor Installation check list: Functional test in harbor Step Task Further information Done Check that the antenna is The logon LED in the ACU display must be steady green and the display must show: TRACKING. tracking the satellite Check in the web interface: DASHBOARD:...

  • Page 83: Chapter 8 Service

    Chapter 8 Service This chapter has the following sections: • To get support • Software update • Status signalling with LEDs and status messages, s • Removal and replacement of the ACU • Removal and replacement of ADU modules • Troubleshooting basics •...

  • Page 84: To Get Support

    2. Click the link to enter support contact information and click Apply. 3. Click the link Legal notices to see the licence text for the source code of the parts of the SAILOR 600 Viasat Ka software that falls under free and open source software. To download diagnostics and statistics reports You can download a diagnostics report.
  • Page 85 To get support current setup. The report contains all parameters set during configuration. You can add diagnostic log information from the modem and the BUC. The main sections of the diagnostics report are: • Software • System • Hardware • Identifiers •...
  • Page 86 Figure 8-2: Web interface: Clear event history Self test You can start a self test of the SAILOR 600 Viasat Ka ADU and ACU. The self test checks all vital parts of the antenna and ACU. You can restart the antenna or the terminal (ADU and ACU).
  • Page 87 To get support Figure 8-3: Web interface: SERVICE, Self test 3. Select Enable under Extended antenna POST for the longer self test, click Apply. 4. Click Restart antenna to restart the ADU and/or Restart terminal to restart the ADU and ACU. Proxy server settings in your browser If you are connecting your computer using a LAN or WLAN interface, the Proxy server settings in your browser must be disabled before accessing the web interface.
  • Page 88 To get support 2. Clear the box labelled Use a proxy server for your LAN. 3. Click OK. When the proxy server settings are disabled, close and restart your browser. You may need to change this setting back on return to your Internet connection. Chapter 8: Service 98-166784-A...
  • Page 89 To get support 8.1.2 Reset to factory default and clear event history You can reset the SAILOR 600 Viasat Ka ADU and ACU to factory default. A reset to factory default will delete all settings, including satellite and Important VSAT modem profiles, blocking zones, network setup, user permissions and ACU display brightness settings.

  • Page 90: Software Update

    This is shown in the ACU display as ADU SW UPLOAD. To make a software update, do as follows: 1. Power up the SAILOR 600 Viasat Ka system, i.e. switch on the ACU. Wait until the ACU has finished initializing.
  • Page 91 Software update Software recovery procedure (SAFE MODE) To recover from a failed software upload, turn off the ACU and turn it on again. Then repeat the upload procedure as described in Software update on page 8-8. If this does not help use the following recovery procedure: 1.
  • Page 92 Software update To verify the software update (ADU and ACU) After completing the software update procedure, the ACU will perform a POST (Power On Self Test). When the POST has finished, the green Pass/Fail LED on the front of the ACU must become steadily green.

  • Page 93: Status Signalling With Leds And Status Messages

    For details on error messages after a POST or a self test see Event list on page 8-4. Means of signalling The SAILOR 600 Viasat Ka provides various methods for signalling the system status. LEDs on the front panel of the ACU are used to signal: •...

  • Page 94: Removal And Replacement Of The Acu

    Fail Table 8-3: LED behaviour of the PIU Removal and replacement of the ACU There are no parts in the ACU that you can remove or replace. Contact your Cobham SATCOM service partner for further repair or replacement. 8-12 Chapter 8: Service...

  • Page 95: Removal And Replacement Of Adu Modules

    Removal and replacement of ADU modules Removal and replacement of ADU modules All replacement of modules must be carried out by a Cobham SATCOM service partner. The figure below shows the modules and their position. Some modules are equipped with LEDs for status information and troubleshooting.
  • Page 96 Removal and replacement of ADU modules 8. Pedestal Control Module (PCM). Figure 8-9: Above Deck Unit modules 2/2 9. pTRIA Interface Module (PIM). 10. Rotary joint. 11. Zero Reference Module (ZRM) 12. Feed horn. 13. Field Vector Driver Module (FDM). Before contacting your service partner check the LEDs on all modules (, PCM, PMM and ISM).

  • Page 97: Troubleshooting Basics

    8.6.1 Overview This section describes an initial check of the primary functions of the SAILOR 600 Viasat Ka system, and provides some guidelines for troubleshooting. Generally, if a fault occurs without any obvious reason, it is always recommended to observe the LEDs and the ACU display showing the active events.
  • Page 98 To return units for repair 8-16 Chapter 8: Service 98-166784-A...

  • Page 99: Appendix A Technical Specifications

    Appendix A Technical specifications This appendix has the following sections: • SAILOR 600 Viasat Ka system components • Outline drawings SAILOR 600 Viasat Ka system components A.1.1 General specifications 98-166784-A...
  • Page 100 SAILOR 600 Viasat Ka system components SAILOR 600 VIASAT KA ® Your All-in-One Ka-band antenna system and user terminal for high-speed maritime broadband services on Viasat 2 and Eutelsat Ka-Sat SYSTEM SPECIFICATIONS Compass safe distance 0.3m / 12” to EN60945 Frequency band Ka-band: Rx: 17.7 to 21.2 GHz, Tx: 27.5 to 31.0 GHz...
  • Page 101 SAILOR 600 Viasat Ka system components A.1.2 Patents Patent application number Description 18402EP00 AN ASSEMBLY COMPRISING A MOVABLE AND 2612434 BRAKABLE/DAMPABLE PART AND A METHOD FOR BRAKING A MOVABLE PART 18402JP00 AN ASSEMBLY COMPRISING A MOVABLE AND 2013-538550 BRAKABLE/DAMPABLE PART AND A METHOD FOR BRAKING A...

  • Page 102: Outline Drawings

    Outline drawings Outline drawings A.2.1 Figure A-1: Outline drawing: ADU Appendix A: Technical specifications 98-166784-A...
  • Page 103 Outline drawings A.2.2 Figure A-2: Outline drawing: ACU, (SAILOR 7016C) 98-166784-A Appendix A: Technical specifications...
  • Page 104 Outline drawings A.2.3 Figure A-3: Outline drawing: PIU Appendix A: Technical specifications 98-166784-A...

  • Page 105: Appendix B Ground And Rf Protection

    • Jumper cable for grounding Why is a ground connection required? You must ground the SAILOR 600 Viasat Ka system for at least two reasons: • Safety: Lightning protection of persons and equipment. • Protection: ESD (Electro Static Discharge) protection of equipment.

  • Page 106: Recommendations

    Recommendations Recommendations B.2.1 To ground the PIU To ground the PIU do as follows: 1. Ground the PIU to the ship/hull. For this purpose you may use a short ADU cable and a grounding kit. 2. Further, the PIU must be grounded at its grounding stud in order to ensure proper grounding if the short ADU cable is disconnected.
  • Page 107 Recommendations Per used jumper cable the maximum cable length of the cable to the antenna is reduced by: • Enviroflex 400: 1.25 m • SPUMA 400-FR: 6 m • SUCOFEED 1/2" FR: 10 m B.2.2 To ground the ADU To ground the ADU do as follows: 1.

  • Page 108: Alternative Ground For Steel Hulls

    Alternative ground for steel hulls Alternative ground for steel hulls The following guidelines assume a two-wire, isolated grounding arrangement; that is no part of the circuit, in particular the battery negative, is connected to any ground potential or equipment. B.3.1 To ground the PIU To ground the PIU do as follows: 1.
  • Page 109 Alternative ground for steel hulls The ADU must be electrically isolated at its mounting bolts Note by means of shoulder bushings and washers ensuring the isolated RF ground - see Isolation of the ADU from the mounting base on page B-9. Figure B-3: Grounding at a dedicated RF ground (alternative) 98-166784-A Appendix B: Ground and RF protection...

  • Page 110: Alternative Ground For Aluminum Hulls

    Alternative ground for aluminum hulls Alternative ground for aluminum hulls The following guidelines assume a two-wire, isolated grounding arrangement; that is no part of the circuit, in particular the battery negative, is connected to any ground potential or equipment. B.4.1 To ground the PIU To ground the PIU do as follows: 1.

  • Page 111: Alternative Ground For Fibre Glass Hulls

    Alternative ground for fibre glass hulls Alternative ground for fibre glass hulls B.5.1 To ground the PIU To ground the ACU do as follows: 1. Preferably ground the PIU with the short ADU cable and a grounding kit (available from Thrane &...

  • Page 112: Separate Ground Cable

    Separate ground cable Separate ground cable B.6.1 To make a ground cable When dealing with electrical installations in a marine environment, all wiring must be done with double insulated, tinned strands, high quality and if exposed also UV resistant cables. This shall also apply to the separate ground cable mentioned in the previous paragraphs.
  • Page 113 Separate ground cable B.6.3 Isolation of the ADU from the mounting base In cases where the ADU is to be isolated from the mounting base, do as follows: 1. Use shoulder bushings and washers (accessories) as illustrated below. Note that the isolation must be implemented on all four mounting bolts (including the bolt securing the ground cable).

  • Page 114: Rf Interference

    RF interference Interference induced from nearby high-power RF transmitters might cause system failures and in extreme cases permanent damage to the SAILOR 600 Viasat Ka equipment. If there are problems with interference from HF transmitters, do as follows: 1. Mount ferrite clamps on the coax cable in order to provide suppression of induced RF.

  • Page 115: Jumper Cable For Grounding

    Jumper cable for grounding Jumper cable for grounding Figure B-8: Jumper cable for grounding (specifications) 98-166784-A Appendix B: Ground and RF protection B-11...

  • Page 116: Appendix C System Messages

    • CM (Continuous Monitoring) – automatically performed while the system is in operation. When the SAILOR 600 Viasat Ka detects an event that requires your action, it issues an event message and the red Fail/Pass LED in the LED panel of the ACU is lit. As long as an event is active, it is shown in the ACU display, the Control Panel and the web interface (in HELPDESK >...

  • Page 117: List Of Adu Events

    List of ADU events List of ADU events List of 29-10-2019 Error code Unit Severity Description Explanation (ID) 0A001-0 Antenna ERROR Production data Production data is invalid. 0A002-0 Antenna ERROR XIM internal Antenna configuration data stored in the PCM module is invalid. 0A003-0 Antenna ERROR XIM external Antenna configuration data stored in the VIM module...
  • Page 118 List of ADU events Error code Unit Severity Description Explanation (ID) 0A01E-0 Antenna ERROR Sensor sanity Too many invalid values measured by the ISM during initialisation. Check for vibrations or malfunctioning ISM. 0A021-0 Antenna ERROR Azi axis calibration Azimuth axis zero reference not found. Check belt and zero reference module.
  • Page 119 List of ADU events Error code Unit Severity Description Explanation (ID) 0A03B-0 Antenna ERROR Azi DDM shutdown The azimuth motor control has detected one of the following situations: Extreme temperature, voltage, current or velocity. The motor was then shut down. This is usually a temporary situation and is probably fixed by a restart of the system.
  • Page 120 List of ADU events Error code Unit Severity Description Explanation (ID) 0A052-0 Antenna ERROR Ele DDM Communication error between PCM and elevation communication DDM/DMD/FDM. Check SUB-D connectors and cables 0A053-0 Antenna ERROR ISM communication Communication error between PCM and ISM. Check SUB-D connectors and cables.
  • Page 121 List of ADU events Error code Unit Severity Description Explanation (ID) 0A05D-0 Antenna WARNING ISM warning The ISM has temporarily observed an unusual situation for temperature or voltage. No user interaction required. If repeated after cooldown and reboot, check if the ISM or cables around it are defective.

  • Page 122: List Of Acu Events

    List of ACU events List of ACU events List of 29-10-2019 Error code Unit Severity Description Explanation (ID) 08073-0 ADM WARNING Slave connection The system is configured as a dual antenna master, but no dual antenna slave is connected to it. Either disable the dual antenna master in the web interface or configure a another system as a dual antenna slave.
  • Page 123 List of ACU events Error code Unit Severity Description Explanation (ID) 0807C-0 ADM ERROR System configuration Invalid ACU / antenna combination. 0807E-0 ADM WARNING Keyline signal The keyline signal on the dual antenna master does not match the keyline signal on the slave. Check that the keyline splitter cable is connected to the RS422 connectors.
  • Page 124 List of ACU events Error code Unit Severity Description Explanation (ID) 0810A-0 ADM ERROR ADM production data Production data has been corrupted. 0810B-0 ADM ERROR Antenna software An error has occurred during upload of software to version the antenna, the antenna software version is not as expected.
  • Page 125 List of ACU events Error code Unit Severity Description Explanation (ID) 08A03-0 ADM ERROR GX Core Module The Power Good signal from the Core Module is low. power The issue can either be: - Internal Core Module or internal cable failure - Temperature of Core Module is too high and it has been turned off (*) - GMU has been manually switched off on the front panel (*) (*) = Only on systems with GMU.

  • Page 126: Appendix D Command Line Interface

    Appendix D Command line interface Introduction After you have done the initial configuration and connected the SAILOR VSAT system to your network, you can use Telnet to configure the SAILOR VSAT system. You can also set up VSAT modem parameters. Note that the following sections cover the command line interface for all SAILOR VSAT antennas.

  • Page 127: Supported Commands

    Supported commands D.1.2 Help If you enter help directly at the prompt UCLI:/$ all available commands are listed. Additionally any command will take help as first argument and display detailed information of the specific command. D.1.3 Conventions The command description below uses the following special typography: Convention Description Information that is displayed on the screen.
  • Page 128 Supported commands D.2.1 config Command Description Shows the sub commands available, including a short config description. config pending_list Shows the number of pending changes. config current_list Shows the values for the current satellite profile, antenna and some tracking information. Discards all pending changes. config discard Use this command to save and activate the pending config activate...
  • Page 129 Supported commands D.2.4 exit Command Description Exits the connection to the SAILOR VSAT system. exit Table D-5: UCLI command: exit D.2.5 help Command Description Shows a list of commands available, including a short help description. help satellite Shows the sub commands and description for the command satellite.
  • Page 130 Supported commands D.2.6 modem Command Description Shows a list of sub commands available, including a short modem description. Shows the VSAT modem name of the currently active satellite modem name profile (entered in the web interface). Shows the currently active VSAT modem model (selected in the modem model web interface).
  • Page 131 Supported commands Command Description Shows or sets the current RX polarization: satellite rx_pol • v (vertical) satellite rx_pol v • h (horizontal) • l (left) • r (right) Shows or sets the current TX polarization: satellite tx_pol • v (vertical) satellite tx_pol v •...
  • Page 132 Supported commands Command Description Shows or sets the IF Rx frequency together with satellite rx_if_freq the LNB Lo frequency. • Ku band: satellite rx_if_freq 1200.123 9.75 IF frequency within 950 MHz – 2150 MHz. LNB Lo frequency within 9.6 GHz – 11.3 GHz. The SAILOR VSAT system supports any LNB Lo.
  • Page 133 Command Description Shows the sub commands available, including a short status description. Shows the current status of the SAILOR 600 Viasat Ka. status system Shows the current values for all tracking parameters: status track_all • vessel heading • azimuth relative •...
  • Page 134 Shows or sets the receiver bandwidth or mode, the way track mode the SAILOR 600 Viasat Ka tracks the satellite: track mode dvb • narrow (recommended, uses the built-in 300 kHz filter of the SAILOR 600 Viasat Ka) •...
  • Page 135 Supported commands D.2.11 zone Command Description Shows the sub commands, unit and zone description for the command zone. Sets the azimuth angles of the blocking zone zone <id> azimuth <start for one zone. angle> <end angle> • Valid zones: 0 to 7 •...

  • Page 136: Appendix E Approvals

    This appendix lists the approvals for SAILOR 600 Viasat Ka: • CE (RED) CE (RED) The SAILOR 600 Viasat Ka is CE certified (RED directive) as stated in the “Declaration of Conformity with RED Directive”, enclosed in copy on the next page. 98-166784-A...
  • Page 137 Document no.: 99-157422-E Thrane & Thrane A/S trading as Cobham SATCOM. Registered no.: DK - 65 72 46 18. Registered address: Lundtoftegaardsvej 93 D, 2800 Kgs. Lyngby, Denmark This memo, which may contain confidential information, is intended solely for the use of the individual(s) or organisation to whom it is addressed.

  • Page 138: Glossary

    Glossary Glossary ADU Bus Slave Antenna Control Unit ACU Digital Module. A main processor board in the ACU. Antenna Module Bus Continuous Monitoring DHCP Dynamic Host Configuration Protocol. A protocol for assigning dynamic IP addresses to devices on a network. With dynamic addressing, a device can have a different IP address every time it connects to the network.
  • Page 139 Glossary Local Area Network Load Equivalent Number LGPL Lesser General Public License NMEA National Marine Electronics Association (standard). A combined electrical and data specification for communication between marine electronic devices such as echo sounder, sonars, anemometer (wind speed and direction), gyrocompass, autopilot, GPS receivers and many other types of instruments.

  • Page 140: Index

    Index Index blocking zones azimuth, AC connector, elevation, acquisition 6-16 setup, 6-10 gyro-free, browser settings 6-10 search pattern, for web interface, description, 3-22 3-23 grounding, cable 3-22 installing, calibration data reset, 6-24 keypad, ground, 8-11 LED, 6-11 cable calibration, LEDs, display and keypad, cable loss outline drawing, AC, 3-18...
  • Page 141 Index Configuration program, connect factory default web interface, calibration data, connector factory defaults reset to, ADU, failure states LAN, 8-15 view, NMEA 0183/2000, RS-232, 3-14 distance from antenna, RS-422, Features, service port, fiberglass hulls TNC, grounding, VMU Rx-Tx, fire wall, contact information, fixed heading, corrosion...
  • Page 142 Index mast flange, input mast for antenna, messages, installation -iii microwave radiation, 3-22 ACU, modem Interfaces, command line interface, 3-12 interference, 6-25 signal level, ACU display, 3-12 from radar, motion centre 3-14 L-band antenna, ship, B-10 IP address for web interface, 6-13 navigation, 6-14...
  • Page 143 Index recover system 6-27 software update, ACU reset, keys to press, 6-27 reset, command line interface, 6-27 reset keys on ACU, system configuration 6-22 RF interference copy, B-10 recommendations, System messages, RF loss 3-18 ADU cable, maximum, roll period technical data, limitations, Telnet, mounting height,...
  • Page 144 98-166784-A www.cobham.com/satcom Cobham Public...

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