Sony VAIO PCG-X18 User Manual page 101

Getting Help
Troubleshooting


Pressing Ctrl+Alt+Delete may
result in data loss in files that
are currently open.
If the previous step does not work, press the power button and hold it for at least

four seconds. This turns off the power.
If your computer locks up while playing a DVD-ROM/ CD-ROM, stop the DVD-

ROM/ CD-ROM, and restart the computer by pressing Ctrl+Alt+Delete twice.
My software program "locks up" or crashes
Contact the software publisher or designated provider for technical support. Please
refer to your Software guide for information on how to contact them.
My mouse doesn't work
If you are using an external mouse, check that the mouse is plugged into the

mouse connector. Please refer to "External Mouse or Keyboard" on page 74 for
details.
If you have connected an external mouse while your computer is on, you must

restart your computer.
If you are using an optional Sony USB PCGA-UMS1 mouse, check that the mouse

is plugged into the USB connector. Please refer to the chapter about "Universal
Serial Bus (USB) Device" on page 94 for details.
My touchpad interprets a single tap as a double-click
Open the Mouse icon in the Control Panel and change the button assignments in the
Mouse Properties dialog box. One of the buttons is assigned to the double-click
action.
My computer's fan makes too much noise.
Use the Power Panel utility to silence the fan. Please refer to the Power Panel help for
more information.
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