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Getting help
❑
If the above method does not work or you do not know which application is locking your system, restart
the computer. On the Windows
Down in the drop-down list and click OK.
❑
If the above method does not work, press the power button and hold it for at least four seconds. This
turns off the power.
❑
If your computer locks up while playing a CD-ROM, stop the CD-ROM, and shutdown the computer by
pressing <Ctrl>+<Alt>+<Delete> simultaneously and clicking Shut Down on the Windows Security
screen.
My software program locks up or crashes
❑
Make sure the software is compatible with your equipment and operating system.
❑
Try re-installing the software.
❑
If there is still a problem, contact the software publisher or designated provider for technical support.
My touchpad interprets a single tap as a double-click
Open the Mouse icon in the Control Panel and change the button assignments in the Mouse Properties
dialog box. One of the buttons is assigned to the double-click action.
My mouse does not work
❑
Check that the USB mouse is plugged into the USB connector.
❑
If you are using an optional Sony USB mouse, check that the appropriate driver and mouseware are
properly installed.
®
taskbar, click the Start button, click Shut Down, and then select Shut
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