Seaory R600M Operation Instruction Manual
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Seaory R600M Operation Instruction Manual

Self-service kiosk retransfer dual-sided card printer
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2021
Self-service Kiosk Retransfer Dual-sided Card Printer
Excellent Quality
Perfect Service
Model：Seaory R600M
Shenzhen Seaory Technology Co., Ltd.

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Summary of Contents for Seaory R600M

  • Page 1 2021 Self-service Kiosk Retransfer Dual-sided Card Printer Excellent Quality Perfect Service Model：Seaory R600M Shenzhen Seaory Technology Co., Ltd.
  • Page 2 Shenzhen Seaory Technology Co., Ltd. Please forgive that any change of this manual will not be further noticed. Shenzhen Seaory Technology Co., Ltd. shall take no responsibility for any errors (if any) in this manual, accidental damage of printer, or losses caused by this manual contents.

  • Page 3: Table Of Contents

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer Catalogue ..........1 6.5 Driver Installation (Ethernet interface) ..26 ........1 6.6 Driver Uninstallation ......... 27 ............ 1 Printer Driver Settings ........30 .......... 2 7.1 Printer Driver Preferences....... 30 Product introduction .......... 3 7.2 Ribbon Type Setting .........
  • Page 4 Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer A. Dual-sided printing B. Available to set card input&output on front/back end C. Available to select defective card slot, alarm for defective card slot D. Combine feeding card mode and recycling pending card Perfectly over edge-to-edge printing of the entire card.
  • Page 5 Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer Product Name R600M Self-service Kiosk Retransfer Dual-sided Card Printer Print Method Dye Sublimation (Retransfer-to-card） Power Supply 100-240VAC，50/60Hz，4A Print Dimension ISO CR80（53.98mm×85.60mm）edge-to-edge printing Print Resolution 600dpi × 600dpi Print Speed Monochrome printing:15-18s per card(single-sided), 33-36s per card(dual-sided),using ribbon saving technology Full-color YMCK Printing：25s per card(single-sided),42s per...

  • Page 6: Product Introduction

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 3. Product introduction Product Size R600M card printer size: 367mm × 262mm × 313mm, Net weight: 19Kg. 262mm 313mm Pull ring of ribbon door Roof Status indicator lamp Error light Door of upper cover...

  • Page 7: Back-End

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer Main Function Description: 1.Switch of leveling module door: To open and inspect the leveling module. 2.Door of upper cover: Open the upper cover door to observe its internal working status and install the cleaning module.

  • Page 8: Front-End

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer Front-end Front end card input/output slot Clean module door Main Function Description: Front end card input/output slot: It can be freely defined as input or output card slot in practical application. Clean module door: Open the door to install clean module.

  • Page 9: Internal Structures

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer Open the backside cover to install the IC card encoding module. Card printer nameplate: Barcode information on nameplate is needed when you need technical services from us. Internal Structures （1）Right View Ribbon supply roller(red) Ribbon pick up roller(white) Main Function Description：...
  • Page 10 Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer （2）Left View Transfer film pick up roller (white) Transfer film supply roller (red) Main Function Description:： Transfer film pick up roller: unused ribbon ends. Transfer film supply roller: recycle used ribbon. When purchasing the printer, the ribbon and transfer film are not installed in the equipment as standard.

  • Page 11: Accessories Included

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 4. Accessories Included 4.1 Open-case Inspection After opening the box, first check whether the appearance is in good condition, and check whether the accessories are complete according to the product instruction manual (prevailed by the sales contract). If there is any missing, please contact the dealer to communicate and solve.

  • Page 12: Installation And Usage

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 5. Installation and Usage 5.1 Install Cleaning Roller To get a professional printing effect, the standard configuration of this model needs to install two cleaning modules: Cleaning roller（top） Cleaning roller（below） Step1: Take out the cleaning module and cleaning roller from the accessory box, and assemble them as required by the following picture.
  • Page 13 Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer Step 2: Install the Cleaning Module (Top). Press the red frame part of the upper cover door in the below left picture, and open the upper cover door by hand after the upper cover lock pops...
  • Page 14 Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer Step 3: Install the Cleaning Module (Below). There is a cleaning module door cover under the front end input/output slot of the card printer, lift it out according to the following picture.

  • Page 15: Consumables Installation

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 5.2 Consumables Installation 5.2.1 Consumables Preparation Take out the ribbon and transfer printing film from the consumable packaging box, open the corresponding blister boxes respectively and take out the ribbon and transfer film.

  • Page 16: Install The Ribbon And Transfer Film

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 5.2.3 Install the Ribbon and Transfer Film Install the transfer film and ribbon into the consumable holder as shown below. Transfer film pick up shaft (white shaft) Ribbon supply shaft (red shaft) ）...

  • Page 17: Install The Consumables Holder

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 5.2.4 Install the Consumables Holder Install the consumable rack with the ribbon and transfer film installed into the card printer. (1) Align the post of the transfer film holder with the hole as shown in the picture above and gently push it into the card printer.

  • Page 18: Install Card (Insert Card)

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 5.4 Install Card (Insert Card) 5.4.1 Front-end Card Input When the card printer is ready, put the card into the front-end input/output slot, the machine will automatically swallow the card into the internal track of the device after detecting the card.

  • Page 19: Back-End Input Card

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer  The ISO7811 standard card should be inserted strictly according to the card direction in the picture below, so that the magnetic stripe position is at the bottom right of the card, which is consistent with the ATM card insertion rules.
  • Page 20 Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer Back-end input/output card slot Contact IC card  The ISO7811 standard card should be inserted strictly according to the card direction in the picture above, so that the magnetic stripe position is at the bottom left of the card, which is consistent with the ATM card insertion rules.

  • Page 21: Install The Output Hopper

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 5.4.3 Install the Output Hopper This model is not equipped with a output hopper. Please hang it into the two holes directly as shown in the picture during installation if you need to purchase a card slot separately.
  • Page 22 Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer Ethernet communication interface installation: RJ45 network interface ,568B connection mode. Interchanger Card printer Supslot USB and Ethernet communication interface. It’s recommended to choose one. Exellent quality, Perfect service www.seaory.com 19 / 53...

  • Page 23: Printer Driver Installation And Uninstallation

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 6. Printer Driver Installation and Uninstallation 6.1 Operating System Supslot operating system：Windows XP/7/8/10, Windows Server 2003/2008/2012/2016, Linux, Android 6.2 Preparation Before Installation （1）Obtain the driver installation package: the CD-ROM in the accessory box or download it from the company's official website www.seaory.com.

  • Page 24: Driver Installation Steps (Usb Interface)

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 6.3 Driver Installation Steps (USB interface) Step 1: Double-click “Seaory R series driver exe”. Please install driver by administrator and close all antivirus applications before installation. Step 2: Then click “Install” button as show in below picture.
  • Page 25 Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer Step 3: Wait for one minute. Step 4: Please select always trust software from “Shenzhen Seaory Technology Co., Ltd.” in the pop-up windows, then click the “Install” button. Exellent quality, Perfect service www.seaory.com...
  • Page 26 Step 6: Turn on the card printer power switch, then card printer driver will install automatically. After it, click “Control panel – Hardware and Sound – Devices and Printers” you can find Seaory R600M was installed completely. After the installation is successful, there will be a printer with the name "Seaory R600M"...

  • Page 27: Network Setting

    If you need to use Ethernet communication interface, please make sure the USB interface was connected with PC before operating as below: Step 1: Put your mouse on the selected “Seaory R600M” printer, and click the right button, from the Printer menu, select “Printing preferences”.
  • Page 28 Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer Step 3: After click “Network Setting”, choose “Gets Current Setting”, you will find the card printer Model, firmware version, MAC address etc. Seaory R600M Step 4: Click “Static IP”, type in internet IP address, subnet mask, gateway information.

  • Page 29: Driver Installation (Ethernet Interface)

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 6.5 Driver Installation (Ethernet interface) According to “6.4 network setting operating guide”, setting up the printer IP information, access to the network line and using the Ping command on the computer side to confirm the printer is communicating with the computer.

  • Page 30: Driver Uninstallation

    If the card printer has set IP parameters already, you can also choose the “Automatic search” to add. 6.6 Driver Uninstallation The method of uninstalling the Seaory R series card printer driver is the same as most of other software. This chapter will take the windows 7 operating system as an example.
  • Page 31 (2) After the control panel, we click “Uninstall the Program”; (3) As shown in the picture below, after the uninstallation program interface is opened, we will see the software "Seaory R series card printer driver" installed in the system (4) Select "Seaory S series card printer driver" in the software catalog, right-click, and select the "Uninstall (U)"...
  • Page 32 Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer again to start the automatic software uninstallation; (5) Click the "Finish" button in the interface above to complete the software uninstallation As shown in the above pop-up window prompting requirements, users can choose whether to restart the computer immediately according to their needs.

  • Page 33: Printer Driver Settings

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer Printer Driver Settings 7.1 Printer Driver Preferences In the printer list of your computer, right click “Seaory R600M” and select “Printer Preferences”, you will see the printer preference setting page. Printer Preferences Page Exellent quality, Perfect service www.seaory.com...

  • Page 34: Ribbon Type Setting

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 7.2 Ribbon Type Setting （1）Automatically detect the installed ribbon for every print job is default chosen. Detect the installed ribbon is default option and suggest to keep it. （2）When “Automatically detect the installed ribbon for every print job”...

  • Page 35: Printing Orientation Setting

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 7.3 Printing Orientation Setting （1）Slotrait or landscape. Default selected landscape orientation. （1） （2） （3） （4） 单双面打印设置，默认打印正面，如需双面打印，请把打印背 面钩选上。 （2）Single or double side printing setting. Default only supslot print front side, if need double-side printing, please also select print back side.

  • Page 36: Printing Page Rotate Setting

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 7.4 Printing Page Rotate Setting Default not selected, if selected “rotate 180”, the printing page will rotary 180 degree. Exellent quality, Perfect service www.seaory.com 33 / 53...

  • Page 37: Card Input Mode Settings

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 7.5 Card Input Mode Settings When the card printer is ready, put the card into the card input/output slot, and the machine will automatically swallow the card into the internal track of the device after detecting the card. For details on how to install the card (insert card), see 5.4.1 Front-end card input and 5.4.2 Back-end...

  • Page 38: Card Output Mode Settings

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 7.6 Card Output Mode Settings (1) Manual card output slot at the back end: the card is ejected though this slot after the card is printed. (2) Manual card output slot at the front end: the card is ejected though this slot after the card is printed.

  • Page 39: Defective Card Mode Setting

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 7.7 Defective Card Mode Setting The "Print Option" setting page in the printer preferences The default location of the defective card: the defective card slot. When the card is moved to the defective card slot, the card will be returned to the designated card slot according to this parameter setting.

  • Page 40: Image Color Setting

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 7.8 Image Color Setting The driver default is optimal, normally it does not need to change, you can customize if you need. Reset: means restore factory default image color setting. Apply: means after setting new parameter value, click “apply” to take effect.

  • Page 41: Magnetic Encoding Setting

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 7.9 Magnetic Encoding Setting Function of Magnetic stripe encoding: Realize encoding process though setting filter characters by driver. For details, see the following pictures: Track 1 encoding data：ABCD2233290000001 00201901553118 Track 2 encoding data：...

  • Page 42: Heating Energy Setting

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 7.10 Heating Energy Setting When the printing color is relatively light, it’s necessary to increase the heating energy value. When the printing color is dark or ribbon is easy to break, the heating energy value need to be decreased.

  • Page 43: Tool Setting

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 7.11 Tool Setting Deposition of dust or contaminants inside the card printer may cause damage to imslotant parts and affect the printing effect. Therefore, it’s recommended to clean the printer when changing the ribbon or at least clean one time a month.
  • Page 44 Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer Step 2: Open card printer upper cover, take out the ribbon cartridge and then close the upper cover. Step 3: Put the cleaning card into the input hopper ； Step 4: Click “OK”. The card printer will start to clean itself.

  • Page 45: Magnetic Stripe Tool

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 7.12 Magnetic Stripe Tool This function is mainly to test magnetic stripe card encoding.  Magnetic stripe encoding: To test magnetic stripe cards Encoding functions.  Magnetic stripe reading: To test magnetic stripe cards Reading functions.

  • Page 46: Ribbon Tension Adjustment

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 7.13 Ribbon Tension Adjustment Adjust the ribbon tension when printing appears "wrinkle". Generally, if there are wrinkles in the middle of the card, you need to reduce the red end tension. When there are wrinkles on the starting or ending edge of the card, increase the red end tension until adjusted to satisfied effect.

  • Page 47: Tool

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 7.14 Tool （1）Replace print head: please renew the barcode of new print head after replaced print head. Otherwise it may lead to print problem. （2）Network setting: card printer IP information reference tool.

  • Page 48: Print Test

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer Print Test 8.1 Driver Test Page Step 1: In the list of printers and devices → right-click the Seaory R600M printer → printer properties. Step 2: Place some blank white cards into input hopper, then click”...

  • Page 49: Seaory Icarde Card Design Software

    8.2 Seaory iCARDE Card Design Software After all the above steps are completed, relevant software can be used to print and test the card printer. You can also do print test through Seaory’s iCARDE software. For details, please refer to Seaory iCARDE manual.

  • Page 50: Cleaning And Maintenance

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer Cleaning and Maintenance 9.1 Replace Cleaning Roller The purpose of the cleaning roller is to absorb the dust on the card and improve the printing effect. Replace cleaning roller after every roll of ribbon use up or one time per month.
  • Page 51 Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer Step 2: Turn off the card printer, open the upper cover and find the print head show in below picture. Exellent quality, Perfect service www.seaory.com 48 / 53...
  • Page 52 Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer Step 3: Wipe the print head in one direction, from left to right or right to left with cleaning stick. Do not wipe back and forth. Generally wipe 3-5 times will be ok.

  • Page 53: Common Fault Codes And Solutions

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 10. Common Fault Codes and Solutions 10.1 No Action Occurred  Check if the card printer driver is installed correctly  Check the power supply and USB cable connector  Check the ribbon and cards ...

  • Page 54: White Horizontal Lines Appear In The Print

    Seaory R600M Self-service Kiosk Retransfer Dual-sided Card Printer 10.5 White Horizontal Lines Appear In the Print  Check if the ribbon is installed correctly  Check if the print head is contaminated or damaged 10.6 White Vertical Lines or Color Lines Appear In the Print ...

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