Seaory S21 Operation Instruction Manual

Seaory S21 Operation Instruction Manual

Desktop single-sided card printer
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2018
Desktop Single-sided Card Printer
Operation Instruction
Excellent quality
Perfect service
Model:Seaory S21
Shenzhen Seaory Technology Co., Ltd.

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Summary of Contents for Seaory S21

  • Page 1 2018 Desktop Single-sided Card Printer Operation Instruction Excellent quality Perfect service Model:Seaory S21 Shenzhen Seaory Technology Co., Ltd.
  • Page 2 Technology Co., Ltd. Please forgive that any change of this manual will not be further noticed. Shenzhen Seaory Technology Co., Ltd. shall take no responsibility for any errors (if any) in this manual, accidental damage of printer, or losses caused by this manual contents.
  • Page 3: Table Of Contents

    Seaory S21 Desktop Single-sided Card Printer Catalogue Product features ..........1 Eject card setting ........ 25 Main function ......... 1 Reject card setting ......26 Features ..........1 Advanced card in and card out options Product parameter ........... 1 setting 27 Product introduction .........
  • Page 4: Product Features

    Seaory S21 Desktop Single-sided Card Printer 1. Product features Main function A. Single-sided printing B. Automatic batch feeding C. Front-end manual feeding or card out D. Back-end manual feeding or card out E. Card holding,timeout automatic recovery F. Optional Modules ①...
  • Page 5: Product Introduction

    65% RH non-condensing Storage condition Temp.: -5℃-70℃(23-158℉), 20%-70% RH non-condensing Certificate CCC, FCC, CE, ROHS, BIS 3. Product introduction Product Size S21 card printer size : 398mm(L)×174mm(W) ×228mm(H) ,Net weight : 4.9Kg 174mm 228mm www.seaory.com 2 / 51 Excellent quality, Perfect service...
  • Page 6: Roof

    Seaory S21 Desktop Single-sided Card Printer Roof Input hopper Switch of upper cover LCM screen Output hopper Control panel Error light lamp Status indicator Air vent Main function description: Input hopper: Blank cards storage place ,100pcs 0.76mm PVC cards input capacity.
  • Page 7: Front-End

    Seaory S21 Desktop Single-sided Card Printer Front-end Power switch Interface: Ethernet Interface:USB Power port Defective card slot Main function description: (1). Defective card slot: defective cards storage place, 30pcs 0.76mm PVC cards input capacity. (2). Ethernet Interface: RJ45 interface, TCP/IP protocol, through this interface can achieve PC and card printer network connection.
  • Page 8: Back-End

    Seaory S21 Desktop Single-sided Card Printer Back-end Card exit mouth Output hopper Main function description: Card exit mouth: It can be Manual single card feeding mouth or Back-end card exit mouth. Card spit out length can be set freely. Output hopper: Storage printed cards, 50pcs 0.76mm PVC cards input capacity.
  • Page 9: Internal Structures

    Seaory S21 Desktop Single-sided Card Printer Main function description: Bottom cover: Place to install Magnetic stripe card and chip card encoding module. Card printer bar code: Information needed when you need technical services from us. Internal structures Main function description: A Air fan: absorb and release the print head’s heat when it works.
  • Page 10: Accessories Included

    Seaory S21 Desktop Single-sided Card Printer 4. Accessories included Open-case inspection Accessories box Output hopper S21 card printer PE foam Input hopper cover Accessories list Output hopper Power adapter Power cable USB cable Counting module Cleaning roller Cleaning card Cleaning stick...
  • Page 11: Installation And Usage

    Seaory S21 Desktop Single-sided Card Printer Main function description: (1) Output hopper: Storage printed cards, 50pcs 0.76mm PVC cards input capacity. (2) Power adapter: convert DC voltage. (3) Power cable: connect to power adapter. (4) USB cable: communication connection between PC and card printer.
  • Page 12: Install Ribbon

    Ribbon Cleaning roller In order to ensure the normal use of the printer, please use Seaory original ribbon. Step2: Install the ribbon into the cartridge according to the color direction. Red roller supply with unused ribbon. White roller supply with used ribbon.
  • Page 13: Adjust The Feed Card Thickness

    Seaory S21 Desktop Single-sided Card Printer Step3: As shown in picture below, take ribbon cartridge’s side, install the ribbon cartridge and close the upper cover. Ribbon mounting direction: Red roller close to the Back-end card exit mouth(left), white roller close to the input hopper (right).
  • Page 14: Place The Card, Add The Weight Module

    Seaory S21 Desktop Single-sided Card Printer Place the card, Add the weight module Step1: Open the input hopper dust cap, Place the card. For the blank or contactless chip cards,No place direction demands Contact chip cards require the chip face up, otherwise data can not be read or written to the chip card.
  • Page 15: Install Output Hopper

    Seaory S21 Desktop Single-sided Card Printer It’s function is to increase the friction between the card and the roller, making the card feeding more smoothly. Install output hopper Attach output hopper to the card printer’s card exit mouth at back side.
  • Page 16 Power adapter Card printer Main socket To ensure the card printer work stably, please use Seaory original power adapter. Step 3: Communication interface cables installation USB communication interface installation: USB-A interface (square type) connect to PC end and USB-B interface (round type) connect to card printer’s USB port.
  • Page 17 Seaory S21 Desktop Single-sided Card Printer USB-A interface (round type) USB-B interface (square type) Ethernet communication interface installation: RJ45 network interface, 568B connection mode. Interchanger Card printer Support USB and Ethernet communication interface. It’s recommended to choose one. www.seaory.com 14 / 51...
  • Page 18: Driver Installation

    Seaory S21 Desktop Single-sided Card Printer 6. Driver installation Operation system Support Windows XP/7/8/10, Windows Server 2003/2008/2012/2016,Linux, Android Notice before installation ( 1 ) Card printer driver can be download from accessories box’s CD or official website :www.seaoryprinter.com. (2)Some antivirus applications will stop the driver installation, so please close all antivirus applications before installation.
  • Page 19: Driver Installation Steps (Usb Communication Interface)

    Seaory S21 Desktop Single-sided Card Printer Driver installation steps (USB communication interface) Step 1: Double-click the icon “Seaory S series driver exe”. Please install driver by administrator and close all antivirus applications before installation. Step 2: Then click “Install” button as show in below picture.
  • Page 20 Seaory S21 Desktop Single-sided Card Printer Step 4: Please select always trust software from “Shenzhen Seaory Technology Co., Ltd.” in the pop-up windows, then click the “Install” button. Step 5: Please click the “Finish” button as show in the below picture, then the driver has been installed.
  • Page 21: Network Setting

    If you need to use Ethernet communication interface, please make sure the USB interface was connected with PC before operating as below: Step 1: Put your mouse on the selected “Seaory S21” printer, and click the right button, from the Printer menu, select “Printing preferences”.
  • Page 22 Seaory S21 Desktop Single-sided Card Printer Step 2: Select “Tool” – “Network Setting” Step 3: After click “Network setting” ,choose “Gets current setting” ,you will find the card printer Model number, firmware version, MAC address etc. www.seaory.com 19 / 51...
  • Page 23: Driver Installation (Ethernet Communication Interface)

    Seaory S21 Desktop Single-sided Card Printer Step 4: Click “Static IP”, type in internet IP address, subnet mask, gateway information. Then click “Apply to card printer”, you will see success dialog box. That means the network setup successfully. After setting successfully, you can use the Ping network command to test the result.
  • Page 24: Driver Setting

    If the card printer has set IP parameters already, you can also choose the “Automatic search” to add. 7. Driver setting Printing preferences Put your mouse on the selected “Seaory S21 printer”, and click the right button, from the printer menu, select “Printing preferences”. www.seaory.com...
  • Page 25: Ribbon Type Setting

    Seaory S21 Desktop Single-sided Card Printer Printing preferences page Ribbon type setting (1)Automatically detect the installed ribbon for every print job is default chosen. Automatic detect the installed ribbon is default option and suggest to keep it. www.seaory.com 22 / 51...
  • Page 26: Printing Orientation Setting

    Seaory S21 Desktop Single-sided Card Printer (2)When “Automatically detect the installed ribbon for every print job” was cancelled, the ribbon type needs to be set manually between below choices. Printing orientation setting Portrait or landscape. Default selected landscape orientation. Printing page rotate setting Default not selected, if selected “rotate 180”...
  • Page 27: Feeding Card Mode Setting

    Seaory S21 Desktop Single-sided Card Printer Feeding card mode setting (1)Card feeder: Card feeding from input hopper automatically. It’s default chosen. (2)Manual feeding card piece by piece from Back-end card exit mouth is optional. Input hopper Back-end card exit mouth www.seaory.com...
  • Page 28: Eject Card Setting

    Seaory S21 Desktop Single-sided Card Printer (2)Manual feeding card piece by piece from front-end manual feeding mouth is also ok. Input hopper Front-end manual feeding mouth Eject card setting (1)Defaulted card moving out from “output hopper” after finished printing. (2)Wait for removal, default not selected, if selected, card will wait for removal in the ejection card slot after finished printing.
  • Page 29: Reject Card Setting

    Seaory S21 Desktop Single-sided Card Printer Reject card setting You can find below page in “Printing Preferences” - “Print Option” menu.. Defaulted: Defective card will moving out from “reject card box”. Defective card moving out from “output hopper” or “reject tray” are optional.
  • Page 30: Advanced Card In And Card Out Options

    Seaory S21 Desktop Single-sided Card Printer Advanced card in and card out options setting Default setting as below: It can adjust according to the actual application requirements. www.seaory.com 27 / 51 Excellent quality, Perfect service...
  • Page 31: Image Color Setting

    Seaory S21 Desktop Single-sided Card Printer Image color setting The driver default is optimal, normally it does not need to change, if has to, you can custom. Reset: means restore factory default image color setting. Apply: means after setting new parameter value, click “apply” to take effect.
  • Page 32: Print Area Setting

    Seaory S21 Desktop Single-sided Card Printer Print area setting 7.10 (1)Default print area is full page printing.  Default YMCO and K are edge to edge printing.  Default edge to edge printing. The black area in above picture is the printing area.
  • Page 33 Seaory S21 Desktop Single-sided Card Printer (2)Customize printing area Click ”add area”, input or adjust X,Y value and length and width value.  Red double arrow: represents the distance from the X-axis to the white area.  Yellow double arrow: represents the distance from the Y-axis to the white area.
  • Page 34: Magnetic Encoding Setting

    Seaory S21 Desktop Single-sided Card Printer Magnetic encoding setting 7.11 Function: for any software to edit the text between the filter characters, when printing, the printer encoding the same text. Track 1 encoding data: ABCD2233290000001 Track 2 encoding data: 00201901553118...
  • Page 35: Heating Energy Setting

    Seaory S21 Desktop Single-sided Card Printer Heating energy setting 7.12 When the printing color is relatively light, it’s necessary to increase the heating energy value. When the printing color is dark or ribbon is easy to break, the heating energy value need to decrease.
  • Page 36: Tool Setting

    Seaory S21 Desktop Single-sided Card Printer Tool setting 7.13 Card printer’s related information can be find as below picture. Driver will choose the same language as your computer operating system during installation. More language will be support in the future.
  • Page 37: Position Calibrate

    Seaory S21 Desktop Single-sided Card Printer Position calibrate 7.14 To correct the printing position when the white edge appears on cards, and no correction is required by default.  L is print start position, decrease L value when the start side has white edge.
  • Page 38: Cleaning Tool

    Seaory S21 Desktop Single-sided Card Printer Cleaning tool 7.15 Deposition of dust or contaminants inside the card printer may cause damage to important parts and affect the printing effect. Therefore, it’s recommended to clean the printer when changing the ribbon or at least clean one time a month.
  • Page 39: Magnetic Stripe Tool

    Seaory S21 Desktop Single-sided Card Printer Magnetic stripe tool 7.16 The main function is to read and write magnetic strip card.  Encode tracks: magnetic stripe card data write test  Read tracks: magnetic stripe card data reading test  Eject card: card move out to output hopper ...
  • Page 40: Ribbon Tension Adjustment

    Seaory S21 Desktop Single-sided Card Printer Ribbon tension adjustment 7.17 If card’s side colored lines appear: Decrease (-) white end value Or increase (+) red end value. If card’s inside colored lines appear: Increase (+) white end value or decrease (-) red end value.
  • Page 41: Other Tools

    Seaory S21 Desktop Single-sided Card Printer Other tools 7.18 (1)Renew print head: please renew the new print head barcode after replaced print head. Otherwise it may lead to print problem. (2)Network setting: card printer IP information reference tool. More details please check 5.4 section.
  • Page 42: Print Test

    Seaory S21 Desktop Single-sided Card Printer 8. Print test Driver test page Step 1: open “Printing preferences”, click “Tool”, find and click “Position calibrate”. Step 2: Place some white card into input hopper, then click” Print test chart ” Print test card picture www.seaory.com...
  • Page 43: Seaory Icarde Card Design Software

    Seaory iCARDE card design software After all the above steps are completed, relevant software can be used to print and test the card printer. You can also do print test through Seaory’s iCARDE software. For details, please refer to Seaory iCARDE manual.
  • Page 44 Seaory S21 Desktop Single-sided Card Printer (2)LCM operating guide: Step 1: Take out the cleaning card from the accessory box and remove the 3M hyaline layer on cleaning card’s both sides and put it into input hopper. Cleaning card Step 2: When Card printer shows “Ready”, press “OK” one time, then press “>” two times.
  • Page 45 Seaory S21 Desktop Single-sided Card Printer Step 4: Open the cover, take out ribbon cartridge, and then close the upper cover. Take out ribbon cartridge Open the upper cover Close the upper cover Step 5: Press “OK” one time. The card printer will start to cleaning.
  • Page 46: Cleaning Print Head

    Seaory S21 Desktop Single-sided Card Printer Cleaning print head Print head is the most important and valuable part of card printer. Like a car, it’s a consumable product that will eventually breakdown. Only continuous attention to maintenance can extend it’s lifespan.
  • Page 47: Replace Print Head

    Seaory S21 Desktop Single-sided Card Printer Wipe in one direction Avoid print head direct contact with metal objects, sharp objects or fingers, and do not contaminate any liquid to clean the print head. 10. Replace print head In the long-term use of printer, when the expiration of lifespan or no regular cleaning or maintenance or artificial damage, the printing will appear broken needle, blank vertical stripes etc.
  • Page 48 Seaory S21 Desktop Single-sided Card Printer Print head Step 3: Look closely at the mounting structure on both sides of the print head. Front Side Step 4: Remove print head Hold the print head on both sides by hand and press the print head toward the cover.
  • Page 49 Seaory S21 Desktop Single-sided Card Printer Find the wiring and pull it out from the wiring plug with your hand. www.seaory.com 46 / 51 Excellent quality, Perfect service...
  • Page 50 Seaory S21 Desktop Single-sided Card Printer Step 5: Install new print head Take out the new print head and connect the print head wiring to the wiring plug. Note that the direction of the wiring plug must be the same as the print head interface.
  • Page 51 Seaory S21 Desktop Single-sided Card Printer Finished Step 6: Enter the new print head serial number into the driver. Failure to enter may result in an abnormal print. Open “Printing preferences”, click “Tool”, find and click “Renew print head”. New printhead serial number www.seaory.com...
  • Page 52: Common Fault Codes And Solutions

    Seaory S21 Desktop Single-sided Card Printer 11. Common fault codes and Solutions The card printer happen to meet some faults in the process of use, and the most direct way to judge the faults is to see the code displayed on the LCM display screen of the card printer.
  • Page 53: Faq

    Seaory S21 Desktop Single-sided Card Printer 12. FAQ When card print no action 12.1  Verify that the card printer driver is installed correctly  Check power and USB cable connections  Check ribbons and cards  Print test picture When print out the blank card 12.2...
  • Page 54: When The Printed Card Appears White Vertical Or Color Lines

    Seaory S21 Desktop Single-sided Card Printer When the printed card appears white vertical or color 12.6 lines  Print head maybe was damaged When the printed card appears blurry image 12.7  Check whether the ribbon is proper installed  Check whether the cleaning roller or print head is not clean ...

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