Troubleshooting - Sony DSC-HX1 Instruction Manual

Troubleshooting

If you experience trouble with the camera, try the following solutions.
1 Check the items below, and refer to "Cyber-shot Handbook" (PDF).
If a code such as "C/E:ss:ss" appears on the screen, refer to "Cyber-shot
Handbook."
2 Remove the battery pack, wait for about one minute, re-insert the battery
pack, then turn on the power.
3 Press the RESET button using a fine-tipped object, and turn on the power
(page 12).
If you do the operation above, the date and time setting is cleared.
4 Consult your Sony dealer or local authorized Sony service facility.
On repairing cameras with internal memory or Music files function included, data in the
camera may be checked on minimum necessity to verify and improve the malfunction
symptoms. Sony will not copy or save any of those data.
Battery pack and power
Cannot insert the battery pack.
Insert the battery pack correctly by pushing the battery eject lever (page 15).
•
Cannot turn on the camera.
After inserting the battery pack into the camera, it may take a few moments for the camera to
•
power up.
Insert the battery pack correctly (page 15).
•
The battery pack is discharged. Insert a charged battery pack (page 13).
•
• The battery pack is dead. Replace it with a new one.
Use a recommended battery pack.
•
The power turns off suddenly.
Depending on the camera and battery temperature, the power may turn off automatically to
•
protect the camera. In this case, a message is displayed on the LCD screen before the power
turns off.
If you do not operate the camera for about three minutes while the power is on, the camera
•
turns off automatically to prevent wearing down the battery pack. Turn on the camera again
(page 18).
• The battery pack is dead. Replace it with a new one.
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