Sony Cyber-shot DSC-FX77 Operating Instructions Manual page 89

Computers
Symptom
You do not know whether
or not your OS can be
used with the camera.
You cannot install the
USB driver.
Your computer does not
recognize your camera.
You cannot copy images.
Cause
—
—
• The camera is turned off.
• The battery level is too low.
• You are not using the supplied USB cable.
• The USB cable is not connected securely.
• [USB CONNECT] is set to [PTP] in the SET UP
settings.
• The USB ON/OFF switch on the USB cradle is
set to "OFF."
• The camera is not properly installed to the USB
cradle.
• The USB connectors on your computer are
connected to other equipment besides the
keyboard, the mouse, and the USB cradle.
• The USB driver is not installed.
• Your computer does not properly recognize the
device because you connected the camera and
your computer with the USB cradle and the USB
cable before you installed the "USB Driver"
from the supplied CD-ROM.
• The camera is not correctly connected to your
computer.
• The copy procedure differs depending on your
OS.
—
Solution
p Check "Recommended computer environment" (pages 72, 82).
p In Windows 2000, log on as Administrator (authorized
Administrators).
p Turn on the camera (page 16).
p Use the AC power adaptor (supplied) (page 15).
p Use the supplied USB cable (page 76).
p Disconnect the USB cable, and securely connect it again. Make
sure that "USB MODE" is displayed on the LCD screen
(page 76).
p Set it to [NORMAL] (page 102).
p Set it to "ON" (page 76)
p Properly install the camera (page 10).
p Disconnect the USB cables except for those connected to the
keyboard, the mouse, and the USB cradle.
p Install the USB driver (page 73).
p Delete the erroneously recognized device from your computer,
then install the USB driver (pages 73, 78).
p Connect the camera and your computer correctly (page 75).
p Follow the copy procedure for your OS (pages 77, 78, 82).
p If you are using the "PIXELA ImageMixer for Sony" software,
click on HELP.
p If you are using the "Image Transfer" software, see page 77
89