Troubleshooting - Samsung AM280RNPDKH Series User Manual

Troubleshooting

Refer to following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.
PROBLEM
The air conditioner does not work at all.
The temperature adjustment is not
working.
Heating operation is not working.
Fan speed adjustment is not working.
Remote controller does not work.
Cool/Warm air does not come out of the
air conditioner.
Check power status and then operate the air conditioner again.
Check whether the power plug is connected correctly or the auxiliary power
switch is switched on.
If the air conditioner is switched off by the Timer function, press the On/Off
button.
Temperature adjustment is not available when the Fan mode is selected.
Check if the air conditioner is 'Cooling only' model since they doesn't provide
Heating operation.
Check if you are using the remote controller for 'Cooling only' model. You
need appropriate remote controller that supports both Cooling and Heating
operation.
Check if you have selected Auto/Dry/Turbo mode. In these modes, fan speed
is set to Auto and you cannot adjust the fan speed.
Replace the exhausted batteries with new ones.
Do not block the remote controller receiver.
If the remote controller is used near strong light (3-wavelength fluorescent
light, neon sign etc.), the remote controller may not work due to the
electronic jamming signal
Check if the set temperature is higher (in Cooling) or lower (in Heating) than
the current temperature. Press the Temp
controller to set the temperature lower than the current temperature.
Check if you have selected Fan mode. Cool air will not come out in Fan mode
therefore select Auto/Cool/Dry/Heat mode.
Check if the air filter is blocked by dirt. If there is a lot of dust on the Air filter,
cooling and heating performance may decrease. Clean them frequently.
Check if the outdoor unit is covered or installed near the obstacle. Take the
cover off and take the obstacle away.
Check if the indoor unit is installed in a place with direct sunlight (in Cooling
operation). Close the curtain or blind to cover the sunlight.
If the doors or windows are open, it may cause poor cooling and heating
performance. Close the doors and windows.
If the air conditioner has been turned on right after you have just turned it
off from cooling operation, only fan will operate around 3 minutes to protect
the outdoor unit's compressor.
If you have selected Heat mode, the air conditioner will provide the warm air
after certain period time to prevent any cold air from coming out.
Check if the pipe length is too long. When the pipe length exceeds
maximum allowable pipe length, cooling/heating performance may
decrease.
ENGLISH-21
SOLUTION
or button on the remote