Troubleshooting - Winco EIC-400C Operating Instructions Manual

Troubleshooting

Before placing a service call, please refer to the below chart in the event of the following LED display error codes.
ERROR CODES
EIC-400 / -400C EIC-400B
"---" shows on display and the unit beeps
E1 E01
E2 E02
E3 E03
E5 E05
E6 E06
E7 E07
E08
E9
EE
8
DESCRIPTION OF ERROR
There is no cookware or no suitable cookware on the
range. The power will shut off within 10 seconds if there
is no cookware detected, or the wrong type of cookware
is on the unit.
EIC-400/400C voltage is under 75V
EIC-400B voltage is under 145V
EIC-400/400C voltage is over 143V
EIC-400B voltage is over 275V
The accessory and spare parts are damaged
The heater is damaged
The temperature sensor underneath cooking area is
defective, thermal protection has shut the unit off due
to overheating
The cooking temperature inside the unit is too hot
The temperature sensor underneath cooking area is
defective
Malfunction has been activated or triggered
Unit has reached maximum cooking time
RECOMMENDED SOLUTION
Check power cord
Make sure your pot/pan is induction-compatible.
Check diameter of the pot/pan. It must have a flat bottom that is
between 4.75" and 10" diameter.
Check electrical specifications of power source.
Contact WINCO®
Unplug the unit and let it cool. Plug the unit back in and
continue use. If the range still does not function, contact
WINCO®.
Unplug the unit and let it cool for at least 20 minutes. Once the
range has completely cooled down, position it away from the
wall & ensure there are no obstructions to airflow. Plug the unit
back in and continue use.
Unplug the unit and let it cool. Plug the unit back in and
continue use. If the range still does not function, contact
WINCO®.
Unplug the unit. Plug the unit back in and continue use. If the
range still does not function, contact WINCO®.
Press On/Off Button to restart the unit.