Whirlpool WEE745H0FS User Manual page 19

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid
a service call, refer to the warranty page in this manual or visit producthelp.www.whirlpool.com. In Canada, visit www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Problem Possible Causes and/or Solutions
Nothing will operate Power supply cord is unplugged: Plug into a grounded outlet.
ENERGY SAVE is active and the display is blank: Press any keypad on the control to display the time of
day. See the "Electronic Oven Controls" section for more information.
Household fuse is blown or a circuit breaker is tripped: Replace the fuse or reset the circuit breaker.
If the problem continues, call an electrician.
The control displays an F9 or F9 E0 error code: The electrical outlet in the home may be miswired.
Contact a qualified electrician to verify the electrical supply.
Cooktop will not The control knob is not set correctly: Push in knob before turning to a setting.
operate
On ceramic glass models, the oven control lockout is set: See "Control Lock" in the "Feature Guide"
section.
Excessive heat Cookware is not the proper size: Use cookware about the same size as the surface cooking area, element,
around cookware or surface burner. Cookware should not extend more than 1/2" (1.3 cm) outside the cooking area.
on cooktop
Cooktop cooking Control knob set to incorrect heat level: See the "Cooktop" section.
results not
Range is not level: Level the range. See the Installation Instructions.
what expected
Cooktop element Element cycling due to a temperature limiter: This is normal operation. The element may cycle on and off
cycles on and off
to keep the cooktop from overheating.
on Hi setting
Oven will not operate Delay Start is set: See "Cook Time" section.
Control is locked: Press and hold START for 3 seconds to unlock.
The range is in Demo Mode: Demo Mode will deactivate all oven elements. See "Demo Mode" in the
"Electronic Oven Controls" section.
Electronic oven control set incorrectly: See "Electronic Oven Controls" section.
Oven temperature Oven temperature needs adjustment: See "Oven Temperature Control" in the "Electronic Oven Controls"
too high or too low
section.
Oven indicator Power to range is turned on or restored: See "Control Display" in the "Electronic Oven Controls" section.
lights flash
If the indicator lights keep flashing, call for service. See the "Warranty" section for contact information.
Display shows Power failure (Display shows flashing time.): Clear the display. On some models, reset the clock, if
messages needed. See "Clock" keypad feature in the "Feature Guide" section.
Error code (Display shows letter followed by number.): Depending on your model, press CANCEL to clear
the display. See "Control Display" in the "Electronic Oven Controls" section. If it reappears, call for service.
See the "Warranty" section for contact information.
Clean cycle did not Several cooking cycles between Clean cycles or spills on oven walls and doors: Run additional Clean
work on all spills cycles. Use the AquaLift
Cooktop Cleaner can be used for stubborn soils. See the "Accessories" and "Clean Cycle" sections for
more information.
Mineral deposits Tap water was used in the Clean cycle: Use distilled or filtered water in the Clean cycle.
are left on the oven
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to thoroughly
bottom after the
remove any vinegar residue.
Clean cycle
Range is not level: Mineral deposits will collect on dry areas of the oven bottom during the Clean cycle.
Level the range. See the Installation Instructions.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to thoroughly
remove any vinegar residue.
TROUBLESHOOTING
In Canada:
Technology Cleaning Kit. Affresh
®
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Kitchen and Appliance Cleaner or affresh
® ®
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