Amcrest IP4M-1028W User Manual
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Amcrest IP4M-1028W User Manual

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Amcrest IP4M-1028W / IP4M-1028B
4MP ProHD Vandal Dome WiFi Camera
User Manual
Version 1.0.4
th
Revised April 8
, 2019

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Summary of Contents for Amcrest IP4M-1028W

  • Page 1 Amcrest IP4M-1028W / IP4M-1028B 4MP ProHD Vandal Dome WiFi Camera User Manual Version 1.0.4 Revised April 8 , 2019...

  • Page 2: Table Of Contents

    4.2 How to Setup the Camera ............................8 4.3. App Setup ................................9 4.4 Desktop Access Setup ............................. 15 4.5 Amcrest Cloud Desktop Setup ..........................69 4.6 Web Access Setup (AmcrestView.com) ........................69 5 Operation and Interface ............................... 69 5.1. Live ..................................71 5.2 Playback ..................................

  • Page 3: Welcome

    Email Amcrest Customer Support support@amcrest.com Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware...

  • Page 4: Features And Specifications

    1.1 Overview The Amcrest camera is an excellent digital surveillance product that can be useful to a wide variety of users. The camera connects to any router and uses an internet connection to allow the user to access all of its functionality from many internet connected devices.

  • Page 5: Device Overview

    • Auxiliary Functions This camera has the ability to connect an external microphone as well as an external speaker. Each external device is sold separately. The connections for these devices can be found on the dongle wire piece attached to the camera. For more information on these features, please refer to section 3.4 Basic Wiring Overview.

  • Page 6: Connection & Installation

    To access the reset button and to adjust the camera angle, use a Torx/Hex wrench to open the camera assembly by removing the 3 screws. For reference, a Torx/Hex screwdriver tip looks like this: 3 Connection & Installation This section provides information about the connection and installation of your camera. 3.1 Installation Guide To install the camera on a ceiling or wall, please reference the below diagram as well as the steps: Note: Prior to installation, please ensure that the installation environment can support at least 3x the weight of the...

  • Page 7: Microsd Card Installation Guide

    If the camera’s cable will be exiting through the wall or ceiling surface, please be sure to drill an exit hole and pull the cable through. If the camera’s cable will be exiting through the side of the camera, route the cable through the U-shaped channel on the side of the enclosure.

  • Page 8: Camera Access Setup

    If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing, please follow the instructions as outlined on section 4.3. Using the Amcrest View app on your smartphone or tablet, you can view your camera live from anywhere, and access features such as taking snapshots, creating recordings, and more.

  • Page 9: App Setup

    1. Download and open the Amcrest Cloud app from the App Store or Play Store. Note: Connect your mobile device to the same network that your camera is on. 2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration.
  • Page 10 3. Tap on Add Camera 4. Give your camera a name (Ex. Garage, Living Room, Kitchen, etc.) and tap Next to continue. 6. If you are adding a new camera that does not have a 5. Scan the QR code on the back/side/bottom of set password the app will automatically detect that a the camera or manually enter the camera’s serial...
  • Page 11 Next to continue. Note: For Android 8.0 and above users, you will have to enable location permissions to be able to scan for your WiFi network. For more information about the Amcrest Cloud app and its features, visit amcrest.com/support...
  • Page 12 Make sure your camera and mobile device are on the same network during setup. • Download and open the Amcrest View Pro app from the App Store or Play Store. 1. Open the app and tap on the + symbol in the middle 2.
  • Page 13 5. Ensure an Ethernet cable is connected from the 6. Ensure your smartphone or tablet is connected to router to the camera and the included power adapter the same WiFi network as your camera. Tap Next to is connected to the device. Allow the device to continue.
  • Page 14 Press OK to continue. For more information about Amcrest View Pro and its functionalities visit amcrest.com/support For more information on alternative setup methods for your camera in the Amcrest View Pro app visit the following links:...

  • Page 15: Desktop Access Setup

    WiFi Configuration Setup: Used as a secondary option for establishing a WiFi connection to a WiFi camera. For more information on this setup method visit, amcrest.com/wificonfig P2P Setup: Used for setting up already connected devices to the Amcrest View Pro app. For more information on this setup method visit, amcrest.com/p2psetup 4.4 Desktop Access Setup...
  • Page 16 Click Next to continue. Please read the End-User License Agreement (“EULA”) carefully and click the Accept radio button when finished to agree. Once accepted, click the Next button to continue. Select the functions that you want to install with the software. You can choose to bundle the PC-NVR function with the software.
  • Page 17 Once the software has finished installing you will see a few options. You will have the options to view the release note and run the Amcrest Surveillance Pro software. To view the release notes after pressing Finish select the Release note checkbox.
  • Page 18 Type the created password into the Password field on the next screen and click Login to log into the software. If you do not wish to have to retype your password every time you log into the system, click on the Remember Password checkbox.
  • Page 19 Config tool and locate the IP address for your device. The IP address will be listed in the IP field of the software. After locating the IP address in the Amcrest IP Config tool for the device, return to the Amcrest Surveillance Pro software and click on the Add button.
  • Page 20 For security purposes it is highly recommended to set the camera to a static IP address. Setting your device to a static IP will ensure the stability and the efficiency of your device while operating it in the Amcrest Surveillance Pro software.
  • Page 21 In the Organizations menu on the far left, click on the device you wish to modify. Then In the device configuration menu, under General click on the Network icon to access the network settings for your device. In the Network Settings menu, in the Mode section click on the Static radio button to set your device to a static IP. Click Save and Apply to apply the network settings to your device.
  • Page 22 Viewing an Added Device To begin viewing an added device, navigate to the Home Page of the software and click on the LIVEVIEW icon located in the Basic section. In the Organizations menu, on the far-right side of the live view screen, double-click the device you want to view to load the live feed into the viewer.
  • Page 23 For more details on the features listed in this menu, refer to the table provided below: Item Function Please refer to the following contents for detailed information. ⚫ : Enable/disable local record. ⚫ : Snapshot. Bit stream ⚫ : Enable/disable audio. information ⚫...
  • Page 24 ⚫ Sets the live view to 1- 64-window mode. Window split mode ⚫ : Select a window and then click this button to customize its setup. ⚫ : Adjust video scale. ⚫ : Full screen. ：Save current liveview as image. You can view under View. Intelligent ：Enable tour plan.
  • Page 25 In the command prompt menu, type in ipconfig to access the IPv4 Address for your computer. When the IPv4 address for your computer has been located, navigate back to the home page in the Amcrest Surveillance Pro software and click on the Devices icon located in the Settings menu.
  • Page 26 To enable PC-NVR, navigate to the Home Page and in the Settings menu, click on the PC-NVR icon. Once the PC-NVR tab opens, you will find your PC-NVR details, select Remote Device. Click on the Plus button to add a camera from the cameras you have connected to Amcrest Surveillance Pro.
  • Page 27 Access the PC-NVR menu and navigate to the Disk Manager tab in the far-left corner of the screen. Disk Manager will appear showing you a list of drives that could be used to allocate storage space for your cameras through Amcrest Surveillance Pro.
  • Page 28 Select a disk you would wish to use for recording purposes, you may allocate as much space as you have available on the drive within its minimum and maximum allowance. Once you’ve set a number between the possible storage sizes, click Allocate. A prompt window will appear to warn you the allocation may take several minutes, and the application will restart after completion.
  • Page 29 How to Setup Recording The Amcrest Surveillance Pro software allows you the opportunity to set your added device to record on motion or on continuous (general) recording. You can also set recording schedules for your device.
  • Page 30 Smart Smart is set to only apply smart features such as, face detection or other intelligent features, to trigger recording. Amcrest cameras do not currently support smart features. However, this is designated with an orange color in the software. To begin setting a record schedule for your device, click on the icon next to the day you want to schedule your record plan.
  • Page 31 How to View Playback To playback recorded material in the Amcrest Surveillance Pro software, navigate back to the Home Page and in the Basic menu, click on Playback. In the Organizations menu, click on the device you would like to view playback on. Ensure the checkbox next to the device name and group name are checked.
  • Page 32 For more information on the Amcrest Surveillance Pro software and its functionality, please refer to the full Amcrest Surveillance Pro user manual which can be found at amcrest.com/aspusermanual...
  • Page 33 Note: Make sure the camera and the PC are on the same network before proceeding. Use one of the following web browsers: Safari, Internet Explorer, or the Google Chrome app. To easily connect to the camera’s interface, install and run the Amcrest IP Config tool. You can download the IP Config software from www.amcrest.com...
  • Page 34 Click Next to continue. Choose a file destination in which you would like the Amcrest Blue Iris software to download. If you would like to specify another path, besides the default path, click Change. It is recommended to leave the default download path...
  • Page 35 Select the features you want to install and deselect the features you do not want to install. If your OS is 64-bit it is highly recommended to leave this option at 64-bit. To continue, click Next. To begin installing the software click on the Install button and allow the software to download to your computer.
  • Page 36 When the software has finished downloading, click on the Finish button to launch the software. Note: if you do not wish to read the ReadMe file for the software, uncheck the View the ReadMe file now checkbox.
  • Page 37 To continue the free trial version of this software, click Next to continue. Amcrest offers two versions of the Blue Iris software; Full, and Lite. The full version ($59.95) allows you to use up to 64 cameras with all the added features of Blue Iris.
  • Page 38 IP address associated with the device you would like to view in the browser. This is the IP address that will be used in the Amcrest Blue Iris Software. To add a device, navigate to the Blue Iris software and click on the button.
  • Page 39 In the New Camera menu, provide a name for your camera. This can be a full name and a short name. Select which type of camera is being added to the software, and enable the options associated with your device. Click OK to continue.
  • Page 40 Next, enter the IP address of the device. This is the IP address discovered in the IP config tool. Enter the IP address in the Address field, then enter the user name and password for your device. If this is the first time using your camera, the password will be admin.
  • Page 41 To view an informative video on how to add an Amcrest device into the Amcrest Blue Iris software, please view this informative video: https://www.youtube.com/watch?v=RqcfLHANCd8 For more information on the features included in the Blue Iris software visit, http://blueirissoftware.com/ 4.4.3. Web Operation NPAPI plugins have been recently depreciated by most mainstream web browsers such as Google Chrome, Outlook, and Firefox.
  • Page 42 Conversely, MacOS Mojave may be the last operating system to support 32-bit apps, such as, Amcrest Surveillance Pro. For this reason, it is highly advised for Mac users to take advantage of such options as the Google Chrome Extension app, Amcrest Blue Iris, Mozilla Firefox version 49.0.2., and SeaMonkey. Each of these methods of web-based access will be covered in the sections provided.
  • Page 43 Choose the type of setup you prefer. There are two types of setup, Standard and Custom. In this case, it is recommended to run the standard setup since it is the most common. This is selected by default in the wizard. To continue, click the Next button.
  • Page 44 Allow the browser to install on your computer. When it has finished installing click on Finish to launch the browser. How To Access a Device Using SeaMonkey To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page:...
  • Page 45 In the All Downloads menu, click on IP Config Software to begin the free download. Once the download has completed installing, locate the IP address associated with the device you would like to view in the browser. Enter this IP address into the SeaMonkey web browser to load the web user interface. In the web user interface, enter the login credentials for your device.
  • Page 46 Click on Save File to being downloading the plugin and save the file to your computer. The browsers Download Manager will appear, showing the plugin file that was just downloaded. Double click on the file in the download manager to begin installing the plugin to the SeaMonkey web browser. The browser will then show the live feed of your connected device in the web user interface.
  • Page 47 Using Multiple Cameras in the Web UI Due to chipset limitations with certain model Amcrest cameras, different plugins may be required when accessing your camera on your computer. This section is specifically geared towards customers who have 3MP and below cameras and are experiencing issues when accessing a newer, 4MP and above camera, simultaneously with their old setup.
  • Page 48 Choose the type of setup you prefer. There are two types of setup, Standard and Custom. In this case, it is recommended to run the standard setup since it is the most common. This is selected by default in the wizard. To continue, click the Next button.
  • Page 49 Allow the browser to install on your computer. When it has finished installing click on Finish to launch the browser.
  • Page 50 How To Access a Device Using Pale Moon To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 51 To view your device on the browser you will need to download the plugin. To download the plugin, click on the Please click here to download and install the plugin prompt in the middle of the screen. Click on Save File to being downloading the plugin and save the file to your computer. The webplugin.exe will then be downloaded to the downloads folder and be shown in the Download Manager the upper right-hand corner of the browser.
  • Page 52 Web based access for Amcrest device can be utilized in Google Chrome using the Amcrest Web View Chrome App. This is an app designed by Amcrest specifically for the use of accessing your device in Chrome without the use of a plugin...
  • Page 53 In the Chrome Web Store, click on the Add to Chrome button to add the extension to your Chrome browser. To confirm the addition of the Amcrest Web View app to your browser, click on the Add app option listed in the popup.
  • Page 54 In the All Downloads menu, click on IP Config Software to begin the free download. Once the download has completed installing, locate the IP address associated with the device you would like to view in the browser. Enter this IP address into the Chrome web browser to load the web user interface. In the web user interface, enter the login credentials for your device.
  • Page 55 The app will then show the live feed of your connected device in the web user interface. How to Access a Device Using Firefox The latest update of Mozilla Firefox will be discontinuing the use of plugins which may cause issues with accessing the web user interface for your device while using Firefox.
  • Page 56 The file will then begin to extract the setup Wizard. Click Next to continue the process. Choose the type of setup you prefer. There are two types of setup, Standard and Custom. In this case, it is recommended to run the standard setup since it is the most common. This is selected by default in the wizard. To continue, click the Next button.
  • Page 57 The wizard will then prompt you to install the software onto your computer. Click the Install button to install the browser. When the installation is complete, click on the finish button to automatically launch the browser.
  • Page 58 A shortcut icon will also be displayed on your desktop for quick access to the browser if necessary. Preventing Automatic Updates Once the browser has finished loading, it is recommended to make sure that no future automatic updates are applied to the browser.
  • Page 59 In the options menu, click on Advanced and then click on the Update tab. In the update tab, select the Never check for updates radio button. This will deactivate your browser from obtaining any future updates of the browser. How to Access the Web User Interface Using Firefox Before accessing your device using Mozilla Firefox, ensure you are using the correct version of Firefox.
  • Page 60 Accessing the Web User Interface To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 61 Enter this IP address into the Firefox web browser to load the web user interface. In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device.
  • Page 62 To view your device on the browser you will need to download the plugin. To download the plugin, click on the Please click here to download and install the plugin prompt in the middle of the screen. Click on Save File to being downloading the plugin. The webplugin.exe file will save to your downloads folder.
  • Page 63 After the web plugin has been installed, close out of the browser completely and then reopen the browser. Type in the IP address for your device into the browser and log into the web user interface with your device’s login credentials. Click on the Activate MMX icon in the middle of the screen to activate the plugin.
  • Page 64 To access your device using the Google Chrome Extension please refer to the information provided below. Locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 65 Enter this IP address into the Internet Explorer browser and press enter to load the web user interface. In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin.
  • Page 66 Click Run to download the plugin. The browser will then show the live feed of your connected device in the web user interface.
  • Page 67 Click the Connections menu item on the left-hand menu and ensure that the HTTP port has changed. Click the DDNS menu item on the left-hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.
  • Page 68 Port Forwarding Remote Web Access Setup Port Forwarding is an alternative method to setting up remote access for Amcrest cameras. This method should only be used if the UPnP/DDNS Remote Access method did not work. Below is a step-by-step walkthrough that details how to setup the camera for Remote Web Access using Port Forwarding: Login to your camera, open the main menu then go to Setup ->...

  • Page 69: Amcrest Cloud Desktop Setup

    View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere.
  • Page 70 For quick and easy remote access on your PC or Mac, please use amcrestcloud.com (section 4.5) or amcrestview.com (section 4.6). For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials available at http://www.amcrest.com/videos The main interface of the camera contains 6 major tabs on the top of the screen.

  • Page 71: Live

    5.1. Live This section of the manual details the camera’s interface, as well as all the operations the camera can perform. The live view tab allows the user to see a live video feed from the camera. The live view tab has four main sections: Section 1: This bar allows the user to select which stream type and which protocol they want to choose.

  • Page 72: Playback

    Audio Click this button to enable or disable audio output from the camera. This feature allows the user to listen in on the audio the camera’s microphone is picking up. Talk Click this button to activate the talk feature on the camera. Used primarily to activate microphone feature on the camera.
  • Page 73 This is the interface for the playback menu. There are 7 main sections: Quick Actions: This panel allows the user to zoom in on playback footage, take a snapshot of the playback footage, or open the help menu. File Menu: This panel allows the user to select a file type and data source. Calendar: This panel allows the user to pick a date that they would like to playback video from.

  • Page 74: Setup

    5.3. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrest.com/support...
  • Page 75 There are 3 main sections to note in the Setup tab: Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category. Menu Items: These menu items each open a different menu that allows the user to change specific settings for the camera.
  • Page 76 Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: 5.4.1.1.1. Picture • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal.
  • Page 77 • Flip: This dropdown box allows the user to flip the video feed picture. Flipping the picture is recommended only if the camera is mounted upside down. Note: Due to specific limitations cameras 4MP and above will not be able to perform image flips in 90 or 270 degree rotations.
  • Page 78 To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. 5.4.1.1.3. BLC Mode This dropdown box allows the user to select Back Light Compensation. The values are Off, BLC (Auto), WDR, and HLC. This feature should only be used in black lit environments.
  • Page 79 To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. 5.4.1.5. Day & Night Used to determine when black and white mode is turned on in a dark environment. Below is a screenshot of this menu: •...
  • Page 80 This menu allows the user to set IR modes related to night vision. Below is a screenshot of this menu. Below is a description of the features listed in this menu: • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal.
  • Page 81 • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. • Mode: This dropdown box allows the user to select whether to turn the indication light on or off. To reset to default settings, click the Reset Defaults button.
  • Page 82 Below is an explanation for each of the fields on the Video tab in the Video menu item: • Encode Mode: This dropdown box allows the user to select a compression protocol. The system supports H.264 and MJPEG video compression protocols. •...
  • Page 83 • Quality: This dropdown box allows the user to select image quality. Quality is adjusted on a scale of 1-6. • Interval: This is to set snapshot frequency. The value ranges from 1 to 7 seconds. The maximum setting for a customized interval is 3600s/picture.
  • Page 84 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.1.2.4 Path Below is a screenshot that shows the Path tab in the Video menu item: Below is an explanation for each of the fields on the Path tab in the Video menu item: •...
  • Page 85 Below is an explanation for each of the fields on the Audio menu: Enable: This checkbox allows the user to enable audio recording. Encode Mode: This dropdown box allows the user to select what audio format the audio should be recorded in. Sampling Frequency: This dropdown box allows the user to select a sampling frequency for the audio.
  • Page 86 5.4.2.1.1 TCP/IP TCP/IP stands for Transmission Control Protocol/Internet Protocol and it is the language/protocol that allows communication between internet connected devices, whether on a local network, or a on the Internet at large. This screen allows for TCP/IP settings to be modified for the camera to establish a connection to the network. Below is a screenshot of the TCP/IP settings tab: Below is an explanation of the fields on the TCP/IP settings tab: •...
  • Page 87 QR code scanning feature cannot be used. QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app.
  • Page 88 5.4.2.2. Connection The Connection menu item has two tabs: Connection and ONVIF. 5.4.2.2.1 Connection The Connection tab is where users can configure port connections. Below is a screenshot of the Connection settings tab: Below is an explanation of the fields on the Connection settings tab: •...
  • Page 89 For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.
  • Page 90 Below is an explanation of fields on the IP Filter settings screen: • Trusted Sites: This checkbox allows the user to enable the IP Filter feature for trusted sites. • Add IP/MAC: This button opens a popup that allows the user to add IP or MAC addresses to the trusted site list. Note: When accessing the camera externally, please add the MAC address of the router on the PC end.
  • Page 91 Below is an explanation of fields on the SMTP (Email) settings screen: • SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service. • Port: This field allows the user to enter the port that corresponds to the selected SMTP server. •...
  • Page 92 Below is an explanation of fields on the UPnP settings screen: • Enable: This checkbox allows the user to enable the UPnP function. • Router State: This field shows the UPnP status and has two options: Unknown: This means that UPnP mapping has failed.
  • Page 93 • Trap Port: This field allows the user to write in a trap port number. The trap port number should not be the same as the SNMP port. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 94 5.4.2.10. WiFi The WiFi feature on this camera allows it to connect to a network wirelessly. Below is a screenshot of the WiFi tab on the WiFi menu: Below is an explanation of the fields on the WiFi tab of the WiFi menu: ●...
  • Page 95 The WiFi camera will now be connected to your WiFi network. You can now remove the Ethernet cable from the device. Please note, the IP address listed in the WiFi Network Information menu will be the IP address used to access your camera wirelessly.
  • Page 96 • Realtime Monitor: This field allows the user to enter in a priority value for real time monitoring packets. The range is between 0-63. • Command: This field allows the user to enter in a priority value for command packets. The range is between 063.
  • Page 97 Below is an explanation of the fields on the Motion Detect tab: Enable: This checkbox enables motion detection for the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times. Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen.
  • Page 98 Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts. Based on motion detection, a buzzer can go off, a tour can begin, , a snapshot can be taken, or the camera can begin recording.
  • Page 99 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.3.1.2 Video Tampering This tab allows the user to modify video tamper settings. Below is a screenshot of the Video Tamper tab: Below is an explanation of the fields on the Video Tamper tab: •...
  • Page 100 • Relay Out: This checkbox allows the user to enable the camera to trigger a connected alarm (connected to the alarm port on the back of the camera) when a video tamper alarm is triggered. • Alarm Delay: This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be.
  • Page 101 o Click and drag to set audio tampering for certain days of the week. Also, periods of audio detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 102 5.4.3.3.1 SD Card This tab allows the user to set the camera’s response to an SD card related abnormality. Below is a screenshot of the SD card tab screen: Below is an explanation of the fields on the SD Card settings tab: •...
  • Page 103 • Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict. • Enable: This checkbox enables the Network abnormality trigger for the camera. • Record: This checkbox allows the user to enable the camera to record video when a network abnormality is detected.
  • Page 104 5.4.4.1 Schedule The schedule menu manages the recording schedule for the camera. This menu has 3 tabs: Record Schedule, Snapshot Schedule, and Holiday Schedule. 5.4.4.1.1 Record Schedule This tab is where video recording settings are configured. Below is a screenshot of the Record Schedule settings screen: Below is an explanation of the fields on the Record Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule.
  • Page 105 Below is an explanation of the fields on the Snapshot Schedule settings tab: • Record Type: These checkboxes allow the user to select which snapshot type they want to configure on the schedule. There are 3 types of snapshots: General: General means that the camera will take snapshots during the specified time period. General recording is represented by the color green.
  • Page 106 Below is an explanation of the fields on the Holiday Schedule settings tab: • Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 2 types of recordings: Record: This checkbox is referring to video recording. Snapshot: This checkbox is referring to snapshot recording.
  • Page 107 5.4.4.2.2 SD Card This tab is where the user can change SD card settings. Below is a screenshot of the SD Card tab: Below is an explanation of the fields on the SD Card settings tab: • Device Name: This column designates the name of the SD card that is currently in the camera. •...
  • Page 108 • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. • Server Address: This field allows the user to designate a DDNS address for the FTP server. • Port: This field allows the user to designate the port number for the FTP server. •...
  • Page 109 Save button. 5.4.4.4. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrestcloud.com...
  • Page 110 5.4.5.1.1 Date & Time This tab is where the user can configure the date and time settings for the camera. Below is a screenshot of the Date & Time tab: Below is an explanation of the fields on the Date & Time settings tab: •...
  • Page 111 Below is an explanation of the fields on the Account screen: • Anonymous Login: This checkbox allows the user to enable the anonymous login feature. This allows all user account names to remain hidden on this screen. • User Name: This tab shows the usernames available on the camera. •...
  • Page 112 Factory Default: Completely resets the camera to factory default settings. No settings can be recovered after the camera has been returned to its factory default settings. 5.4.5.4 Import/Export This screen allows the user to import or export settings from the camera. Below is a screenshot of the Import/Export screen: To import settings, click the Import button.
  • Page 113 To upgrade the firmware for your camera, follow the steps provided below: • Go to amcrest.com/firmware-subscribe • Search for the model number of your camera and download the latest firmware file. • Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded.
  • Page 114 To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search. To backup the log, click the Backup button. To clear the log, click the Clear button. 5.4.6.2.1.

  • Page 115: Alarm

    Click Refresh to refresh this table. 5.5 Alarm This screen is where the alarm log is kept. Below is a screenshot of the alarm screen: The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log.

  • Page 116: Faqs/Troubleshooting

    6. FAQs/Troubleshooting 1. The camera does not boot up properly. Below are a few possible reasons why this may be occurring: • The power input is not correct voltage. • The power cable connection is not secured correctly. • The firmware was upgraded incorrectly. 2.

  • Page 117: Glossary Of Terms

    Below are a few possible reasons why this may be occurring: • The network is not stable. • There may be an IP address conflict. • There may be a MAC address conflict. • The PC or camera network card may be defective. •...
  • Page 118 • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera.

  • Page 119: Fcc Statement

    FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The user’s manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes, or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

  • Page 120: Appendix A: Toxic Or Hazardous Materials Or Elements

    Appendix A: Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Component Name Cr VI PBDE Sheet ○ ○ ○ ○ ○ ○ Metal(Case) Plastic Parts ○ ○ ○ ○ ○ ○ （Panel） Circuit Board ○ ○ ○...
  • Page 121 All the designs and software here are subject to change without prior written notice. • All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts...

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