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2. A copy of the original receipt or invoice must
accompany all exchanges.
3. All exchanges must be shipped freight pre-paid by
the customer and include a pre-paid shipping label for
shipment back to the customer. Furthermore, the
customer is expected to insure all items being shipped
back. Mach Speed Technologies is not responsible for
any losses or damages for such equipment.
4. All sales are final. Mach Speed Technologies will
not accept any returns for credit or refund.
Discrepancy & Shipping Damage:
1. For wrong items, missing items, shipping damage,
or other discrepancy; customer should report to RMA
department on the day in which the items were
received. Any claims after one business day of receipt
will not be honored.
2. For any shipping damage, customer must file a
claim with their carrier immediately. All items are
shipped insured, thus must be reported for coverage.
3. Customer is responsible for paying any freight
charge caused by refused shipment or unclaimed
goods.
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