Troubleshooting - Hilti HDE 500­-A12 Manual

▶ Do not store batteries on the charger. Always remove the battery from the charger when the charging
operation has completed.
▶ Never leave batteries in direct sunlight, on sources of heat, or behind glass.
▶ Store the product and batteries where they cannot be accessed by children or unauthorized persons.
▶ Prior to each use and before and after prolonged storage, check the product and the batteries for
damage.
8.1 Transport and storage of dispensers
▶ For transporting and storing the tool, set the dispensing mode selector switch to
9

Troubleshooting

If the trouble you are experiencing is not listed in this table or you are unable to remedy the problem by
yourself, please contact Hilti Service.
9.1 Troubleshooting
If a problem occurs, always observe the charge-status and fault indicator of the battery. See the section
headed Status indicators of the Li­ion battery.
If the trouble you are experiencing is not listed in this table or you are unable to rectify the problem by
yourself, contact Hilti Service.
Trouble or fault
Product does not work.
The battery does not engage
with an audible click.
The product or battery gets
very hot.
The battery runs down more
quickly than usual.
Product prematurely aborts
dispensing operation
The foil pack holder cannot
be swiveled into the product.
10 English
Possible cause
The battery is not fully inserted.
Battery is discharged.
Dispensing mode selector switch
set to
The retaining lug on the battery is
dirty.
The product is overloaded (appli-
cation limits exceeded).
Electrical fault
Very low ambient temperature.
The overload cut-out is activated;
mortar in the mixing nozzle has
hardened
The overload cut-out is activated;
The dispensing pressure required
is too high for the product.
Foil pack empty
The foil pack is not pushed fully
into the holder.
Piston rods not pulled back fully
.
Action to be taken
▶ Push the battery in until it
engages with an audible click.
▶ Change the battery.
▶ Select the desired dispensing
volume.
▶ Clean the retaining lug and push
the battery in until it engages.
If the problem persists, consult
Hilti Service.
▶ Pay attention to the power
and performance rating of the
product before using it, i.e
check its suitability for the job
on hand. See "Technical data"
section.
▶ Switch the product off immedi-
ately, remove the battery, keep
it under observation, allow it
to cool down and contact Hilti
Service.
▶ Allow the battery to warm up
slowly to room temperature.
▶ Replace the static mixer (mixing
nozzle).
▶ Increase the foil pack tempera-
ture.
▶ Replace the empty foil pack.
▶ Push the foil pack into the foil
pack holder as far as it will go.
▶ Press the release button and
pull the piston rods all the way
back.
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