Before Requesting Service - Panasonic MC-UG787 Operating Instructions Manual

BEFORE REQUESTING SERVICE

WARNING
Disconnect the electrical supply before servicing or cleaning the vacuum cleaner.
Failure to do so could result in electrical shock or personal injury from vacuum
cleaner suddenly starting.
Review this chart to find do-it-yourself solutions for minor performance problems.
Any service needed, other than those described in these Operating Instructions,
should be performed by an authorized service representative.
PROBLEM
Vacuum cleaner
will not run.
Poor job of dirt
pickup.
Agitator does not 1. Carpet/Bare floor selector in
turn.
Dust escapes
the dust bag.
Light will
not work.
Dirt Sensor
will not work.
Bag holder does
not assemble
properly
Electrical Shock or Personal Injury Hazard
POSSIBLE CAUSE
1. Unplugged at wall outlet.
2. ON-OFF switch not turned on.
3. Tripped circuit breaker/blown
fuse at household service panel.
4. Tripped thermal protector.
1. Full or clogged dust bag.
2. Broken belt.
3. Clogged body or nozzle hose.
4. Body hose not inserted fully.
5. Worn agitator.
6. Hole in body or nozzle hose.
7. Dust cover improperly installed.
8. Belt not installed on motor shaft.
Bare Floor position.
2. Broken belt.
3. Tripped overload protector in
nozzle.
1. Bag improperly installed.
2. Bag torn.
1. Burned out light bulb.
1. Dirty optic cells.
1. Secondary filter improperly
installed
POSSIBLE SOLUTION
1. Plug in firmly. Push ON-OFF
switch to ON.
2. Push ON-OFF switch to ON.
3. Reset circuit breaker or replace
fuse.
4. Unplug vacuum cleaner, wait thirty
(30) minutes, plug in and switch to
ON.
1. Change dust bag.
2. Replace belt.
3. Clean body or nozzle hose area.
4. Insert body hose.
5. Replace agitator.
6. Replace body or nozzle hose.
7. Properly install dust cover.
8. Install belt on motor shaft.
1. Select CARPET position.
2. Replace belt.
3. Remove any items that may be
caught or jammed, then reset. If
vacuum cleaner starts and stops
again, clean agitator and end
caps, then reset.
1. Properly install bag.
2. Replace bag.
1. Replace light bulb.
1. See CLEANING OPTIC CELLS.
1. Properly install secondary filter
- 46 -