GE 18 Owner's Manual & Installation Instructions page 45

Troubleshooting Tips... Before you call for service
Problem
when refrigerator door is closed
Water is leaking from dispenser
My display is showing tc
Water filter indicator light changed
color
Water filter indicator light remains
red even after replacing the water
filter
Water filter indicator light is not lit
Handle is loose / handle has a
gap
Refrigerator doors are not even
Baskets stick or jam when
opening or closing
red
display
Water is disabled
red
Water is disabled
red
Refrigerator beeps when pressing
dispenser paddle
49-1000472 Rev. 1
Possible Causes
Leveling legs need adjusting.
This is normal if, after popping
closed on its own.
the back of the refrigerator.
Refrigerator control is set too
cold.
Glass not being held under the
dispenser long enough after
button is released.
Air may be present in the water
line system, causing water to
drip after being dispensed.
Turbo Cool function is activated.
This is normal.
Leak is detected
Using expired filter
Water filter indicator must be
reset (on some models).
This is normal. The filter
cartridge should be replaced
when the replacement indicator
light turns red.
Handle needs adjusting.
Baskets are too full.
expired
No communication with filter
What to Do
See level the refrigerator
automatically close after popping open, then see the
Problem:
Move the food away from the air vent.
Move the refrigerator control to a warmer temperature
setting one increment at a time.
Hold the glass underneath the dispenser for 2–3 seconds
after releasing the dispenser button. Water may continue
to dispense after the button is released
system.
See Controls section
Verify no scratches or damage to filter label. Replace filter
if label shows damage.
Handle sections
To open: remove some of the products from the basket
when opened as far as possible. Readjust the products left
in the basket and try to open the basket again. To close:
readjust products in the basket or remove any product that
is above the rim of the basket and close the basket.
Press the Filter Status pad to show remaining filter life.
When the unit has detected a new filter (a filter has been
remain off to indicate the filter was successfully replaced.
Replace filter.
Wipe off the filter/surrounding area if there is any water
from filter replacement.
Verify there are no scratches or filter label damage.
Replace filter if filter label shows damage.
Replace filter or make sure the water filter is properly
installed (see water filter section).
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