Troubleshooting - GE 18 Owner's Manual & Installation Instructions

Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Refrigerator does not operate
Vibration or rattling (slight vibration is
normal)
Motor operates for long periods or
cycles on and off frequently. (Modern
refrigerators with more storage space
operating time. They start and stop
often to maintain even temperatures.)
too warm
(frost within package is normal)
Automatic icemaker does not work
cooling
Small or hollow cubes
49-1000472 Rev. 1
Possible Causes
Refrigerator in defrost cycle.
Refrigerator is unplugged.
The fuse is blown/circuit breaker is
tripped.
Refrigerator is in showroom mode.
Leveling legs need adjusting.
Normal when refrigerator is first
plugged in.
Often occurs when large amounts of
food are placed in refrigerator.
Hot weather or frequent door openings.
Temperature controls set at the coldest
setting.
Temperature control not set cold
enough.
Warm weather or frequent door
openings.
Too frequent or too long door openings.
Automatic energy saver system
circulates warm liquid around front
Water supply turned off or not
connected.
Piled up cubes in the storage bin cause
the icemaker to shut off.
Normal, when refrigerator first plugged
in or after extended power outage
Normal
cubes.
Water filter clogged.
Temperature control not set cold enough.
but the water supply to the refrigerator
has not been connected.
What to Do
Wait about 30 minutes for defrost cycle to end.
Set the controls to a lower temperature setting.
Push the plug completely into the outlet.
Replace fuse or reset the breaker.
Unplug the refrigerator and plug it back in.
See Level the refrigerator.
Wait 24 hours for the refrigerator to completely
cool down.
This is normal.
Check to see if package is holding door open.
This is normal.
See Controls section
See Controls section
Set the temperature control one step colder.
See Controls section
Check to see if package is holding door open.
Check to see if package is holding door open.
This is normal.
This helps prevent condensation on the
outside.
Set the switch to the ON position.
Wait 24 hours for the refrigerator to completely
cool down.
Level cubes by hand.
Turn off the icemaker, remove cubes, and turn
the icemaker back on.
Replace filter or make sure the water filter is
properly installed (see water filter section).
Wait 24 hours for temperature in both
compartments to reach selected temperatures.
The ice dispenser door may open after closing
Wrap foods well.
See Care and Cleaning section.
Replace filter cartridge with new cartridge or
with plug.
Check to see if package is holding door open.
See Controls section
the on position will damage the water valve.
43