Solving Network Problems; Solutions When Wireless Authentication Fails; Solutions When You Cannot Access The Projector Through The Web; Solutions When Network Alert E-Mails Are Not Received - Epson E8-992F User Manual

Solving Network Problems

Check the solutions in these sections if you have problems using the projector
on a network.
g g Related Links
• "Solutions When Wireless Authentication Fails"
• "Solutions When You Cannot Access the Projector Through the Web"
• "Solutions When Network Alert E-Mails are not Received"
• "Solutions When the Image Contains Static During Network Projection"
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• "Solutions When You Cannot Connect Using Screen Mirroring"
• "Solutions When the Image or Sound Contains Static During Screen
Mirroring Connection" p.181

Solutions When Wireless Authentication Fails

If you are having trouble with the authentication, try the following solutions:
• If the wireless settings are correct, but authentication fails, you may need to
update the Date & Time settings.
Extended > Operation > Date & Time
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• Check the Security settings in the projector's Network menu.
Network > Network Configuration > Wireless LAN
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• If the access point security is WPA3-EAP, change the access point setting to
WPA2/WPA3-EAP.
g g Related Links
• "Projector Setup Settings - Extended Menu"
• "Network Menu - Wireless LAN Menu"
Solutions When You Cannot Access the Projector
Through the Web
If you are unable to access the projector through a Web browser, make sure
you are using the correct ID and password.
• For the user ID, enter EPSONWEB. (You cannot change the user ID.)
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• For the password, enter the password set in the projector's Network menu.
The default password is admin.
• Make sure you have access to the network the projector is on.
• If your Web browser is set up to connect via a proxy server, the Epson Web
Control screen cannot be displayed. Make settings for a connection without
using a proxy server.
• If you set Standby Mode to Communication On in the projector's menu in
standby mode, make sure the network device is turned on. After turning on
the network device, turn on the projector.
ECO > Standby Mode > Standby Mode
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The user ID and password are case sensitive.
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g g Related Links
• "Network Menu - Basic Menu"
Solutions When Network Alert E-Mails are not
Received
If you do not receive an e-mail alerting you to problems with a projector over
the network, try the following solutions:
• Make sure the projector is turned on and connected to the network
correctly. (If an error shuts down the projector, the email may not be
delivered.)
• Make sure you set up the projector e-mail alert settings correctly in the
projector's network Notifications menu or in the network software.
• Set the Standby Mode setting to Communication On so that the network
software can monitor the projector in standby mode.
ECO > Standby Mode > Standby Mode
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• Change the Port setting according to your network environment.
ECO > Standby Mode > Port
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