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EN 16
5.
TPM1.1U LA
5. Service Modes, Error Codes, and Fault Finding
Index of this chapter:
5.1 Test Points
5.2 Service Mode
5.3 Service Tools
5.1
Test Points
This chassis is NOT equipped with test points in the service
printing. These test points are NOTspecifically mentioned in
the service manual
5.2
Service Mode
5.2.1
Factory Mode
How to Enter
To enter the Factory mode,use one of the following methods:
•
To hold"Volume+" and "Volume-" buttons,then power on
while there is video signal in.Monitor will enter factory
mode automatically once power is off.
•
Press remote control code"062596" ,then press menu key.
Caution: This fuctions are avaible for development and
service personnal only,not for end customers.
After entering factory mode, the following screen is visible, the
values can be adjusted according to the requested.
Figure 5-1 Factory mode menu
How to EXIT
Choose 'EXIT",then press "OK" botton on remote control.
5.2.2
Customer Service Mode(CSM)
Purpose
When a customer is having problems with his TV-set,he can
call his dealer or the Customer Helpdesk.The service
technician can then ask the customer to actrivate the CSM in
order to identify the status of the set.Now,the service technician
can judge the erverity of the complain.In many cases,he can
advise the customer how to solve the problem or he can decide
if it is necessary to visit the customer.The mode are not
possible.
When in this chassis,CSM is activated,a clour bar test pattern
will be visible for 5 seconds.This test pattern is generated by
the pacific 3.So if you see this test pattern you can determine
that the back end video chain(pacific3,LVDS and display) is
working.
Service Modes, Error Codes, and Fault Finding
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Also new in this chassis:when you activate CSM and there is a
USB stick connected to the TV,the software will dump the
complete CSM content to the USB stick,The file(CSM.txt) will
be saved in the root of your USB stick.This info can be handy if
you donot have picture.
How to Activate CSM
Key in the code"123654" via the standard RC transmitter.
How to Navigate
By mean of the "CURSOR-DOWN/UP" knob on the RC-
transmitter on the screen.
Contents of CSM
Figure 5-2 CSM Menu(19MF338B)
Figure 5-3 CSM Menu(19PFL3403D)
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