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Help Guide
Wireless Speaker
SRS-XB23
The following explains how to use this speaker. Select a topic from the navigation pane.
Design and specifications are subject to change without notice.
Getting started
Parts and controls
Included items
Using the strap
Power source/charging
Charging the speaker
Turning the power on
Turning the power off
Using the BLUETOOTH standby function
Auto power off (Auto Standby) function
Making connections
BLUETOOTH
1

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Table of Contents
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Summary of Contents for Sony SRSXB23CCE7

  • Page 1 Help Guide Wireless Speaker SRS-XB23 The following explains how to use this speaker. Select a topic from the navigation pane. Design and specifications are subject to change without notice. Getting started Parts and controls Included items Using the strap Power source/charging Charging the speaker Turning the power on Turning the power off...
  • Page 2: Phone Calls

    Phone calls Receiving a call Making a call Using “Sony | Music Center” What you can do with “Sony | Music Center” Installing “Sony | Music Center” Using the voice assist function Using the voice assist function (Google app) Using the voice assist function (Siri)
  • Page 3: Troubleshooting

    Unable to pair the speaker with a BLUETOOTH device Unable to connect a BLUETOOTH device with the speaker in the Stereo Pair function Unable to connect with a speaker in the Party Connect function Reset Restarting the speaker Initializing the speaker 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 4: Parts And Controls

    Help Guide Wireless Speaker SRS-XB23 Parts and controls (power) button with indicator CHARGE indicator (BLUETOOTH) button with indicator (play) button/ (call) button +/- (volume) buttons BATT (battery) button/ STAMINA button with indicator Press the button briefly to hear the voice guidance associated with the remaining battery power. To switch the sound effect between EXTRA BASS mode and STAMINA mode, press and hold the button.
  • Page 5 The built-in battery of the speaker can be charged when connected to an AC outlet via the supplied USB Type-C cable and a USB AC adaptor (commercially available). Strap Microphone This port is not compatible with music playback. Related Topic About the indicators 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 6: Using The Strap

    Help Guide Wireless Speaker SRS-XB23 Using the strap By using the strap attached to the speaker, you can hang and use the speaker even when you have no space to place it. Wrap the strap around the desired object. Put the strap through the clamp and secure the strap end. Note Do not use any strap other than the supplied one.
  • Page 7 Do not pull hard on the strap attached to the speaker or swing the speaker around. Do not use the supplied strap with anything other than the speaker. 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 8: Charging The Speaker

    Help Guide Wireless Speaker SRS-XB23 Charging the speaker The speaker is capable of running on power either from an AC outlet connected by a USB AC adaptor (commercially available) or from the rechargeable built-in lithium-ion battery. When using the speaker for the first time, be sure to charge the built-in battery for more than 1 hour before turning on the speaker.
  • Page 9 Less than 20%: “Please charge” Hint By using “Sony | Music Center,” you can activate/deactivate the voice guidance associated with the remaining battery power that you hear when you turn on the speaker. When using the Android smartphone with OS 8.1 or later installed When the speaker is connected with the Android smartphone via an HFP (Hands-free Profile) BLUETOOTH connection, tap [Settings] - [Device connection] - [Bluetooth] on the smartphone.
  • Page 10 When the Android smartphone is configured to use only A2DP (Advanced Audio Distribution Profile) for establishing BLUETOOTH connections, the remaining battery power of the speaker is not displayed on the smartphone. Related Topic Turning the power on Notes on charging What you can do with “Sony | Music Center” 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 11: Turning The Power On

    If the CHARGE indicator flashes 3 times and the speaker turns off after you turn it on, the rechargeable built-in battery is empty. Charge the built-in battery. When the CHARGE indicator flashes slowly, the built-in battery is running low and needs to be charged. Related Topic Turning the power off Charging the speaker 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 12: Turning The Power Off

    (power) indicator will light up in orange and the speaker will enter BLUETOOTH standby mode At the time of purchase, the BLUETOOTH standby function is set to off. Related Topic Auto power off (Auto Standby) function Using the BLUETOOTH standby function 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 13: Using The Bluetooth Standby Function

    Help Guide Wireless Speaker SRS-XB23 Using the BLUETOOTH standby function When the BLUETOOTH standby function is turned on, the speaker turns on automatically by operating a BLUETOOTH device, and starts the BLUETOOTH connection. Before operating the speaker, note the following: The BLUETOOTH standby function is activated only while the speaker is connected to an AC outlet by a USB AC adaptor (commercially available).
  • Page 14 BLUETOOTH standby function. Hint When the BLUETOOTH standby function is activated, the (power) indicator lights up in orange while the speaker is turned off. Related Topic Charging the speaker Turning the power on About the indicators 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 15 , is not playing music (audio), nor is it being operated. Hint You can turn on or off the auto power off (Auto Standby) function by using “Sony | Music Center.” Note When the speaker is connected to an iPhone/iPod touch via a BLUETOOTH connection, the auto power off (Auto Standby) function is disabled.
  • Page 16 Help Guide Wireless Speaker SRS-XB23 ® Pairing and connecting with BLUETOOTH devices To pair with a second or subsequent BLUETOOTH device, perform the following pairing procedure for each device. Before operating the speaker, be sure to do the following: Place the BLUETOOTH device within 1 m (3.2 ft) of the speaker. Connect the speaker to an AC outlet via a USB AC adaptor (commercially available).
  • Page 17 After you pair the speaker with a BLUETOOTH device for the first time since purchase or initialize the speaker (the speaker has no pairing information), the speaker automatically enters pairing mode when it is turned on. Proceed to step When the indicator is flashing slowly The speaker is searching for a BLUETOOTH device.
  • Page 18 Perform the pairing procedure on the BLUETOOTH device to detect the speaker. When a list of detected devices appears on the display of the BLUETOOTH device, select “SRS-XB23.” If a passkey is required on the display of the BLUETOOTH device, enter “0000.” The passkey may be called a “passcode,”...
  • Page 19 When using the Stereo Pair function or Party Connect function, you cannot use the multi-device connection. Related Topic Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) Switching the BLUETOOTH devices connected at the same time (Multi-device-connection) 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 20: For Windows 8

    Help Guide Wireless Speaker SRS-XB23 Connecting with a computer via a BLUETOOTH connection (Windows) Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. It is necessary to pair a device with the speaker to be able to make a BLUETOOTH connection for the first time. Perform the same procedures to pair to other devices.
  • Page 21 Turn on the speaker. Check the (BLUETOOTH) indicator for activity. When the indicator is double flashing After you pair the speaker with a BLUETOOTH device for the first time since purchase or initialize the speaker (the speaker has no pairing information), the speaker automatically enters pairing mode when it is turned on. Proceed to step When the indicator is flashing slowly The speaker is searching for BLUETOOTH connections.
  • Page 22 To reconnect the speaker with one of the BLUETOOTH devices that have been paired with the speaker before, proceed to step Depending on the BLUETOOTH device, the speaker may be reconnected with the device right after it is turned on. For details, refer to the operating instructions supplied with your BLUETOOTH device. When the indicator stays lit The speaker is already connected with one of the BLUETOOTH devices.
  • Page 23 Select [SRS-XB23]. If [SRS-XB23] does not appear on the screen, repeat the procedure from step After pairing, the BLUETOOTH connection establishes automatically and [Connected music] will be displayed on the screen. Proceed to step For Windows 8.1 Click [Add a device]. Select [SRS-XB23] and click [Next].
  • Page 24 If a passkey is required, enter “0000.” If [SRS-XB23] does not appear, perform the operation again from step The passkey may be called a “passcode,” “PIN code,” “PIN number,” or “password.” When the following screen appears, click [Close]. The computer begins installing the driver. The “...
  • Page 25 Right-click on [SRS-XB23] in [Devices] and select [Sound settings] from the menu that appears. Confirm [SRS-XB23 Stereo] on the [Sound] screen. If there is a checkmark (green) on [SRS-XB23 Stereo], proceed to step If there is not a checkmark (green) on [SRS-XB23 Stereo], proceed to step If [SRS-XB23 Stereo] does not appear, right-click on the [Sound] screen, and select [Show Disabled Devices] from the menu that appears.
  • Page 26 When the speaker is connected, a checkmark will appear on [SRS-XB23 Stereo] on the [Sound] screen. Proceed to step If you cannot click [Connect] for [SRS-XB23 Stereo], select [Disable] for the [Default Device] that currently has a checkmark (green). Follow the on-screen instructions to establish a BLUETOOTH connection. When the BLUETOOTH connection is established, you hear voice guidance (BLUETOOTH connected) from the speaker and the activity of the (BLUETOOTH) indicator changes from flashing to lit.
  • Page 27 If the connection attempt fails, repeat the procedure from step Hint The above instructions on the computer are provided as an example. For details, refer to the operating instructions supplied with your computer. In addition, not all the computers are tested and found compatible with the above procedure and the procedure is not applicable to home-built computers.
  • Page 28 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 29 Help Guide Wireless Speaker SRS-XB23 Connecting with a computer via a BLUETOOTH connection (Mac) Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. It is necessary to pair a device with the speaker to be able to make a BLUETOOTH connection for the first time. Perform the same procedures to pair to other devices.
  • Page 30 Check the (BLUETOOTH) indicator for activity. When the indicator is double flashing After you pair the speaker with a BLUETOOTH device for the first time since purchase or initialize the speaker (the speaker has no pairing information), the speaker automatically enters pairing mode when it is turned on. Proceed to step When the indicator is flashing slowly The speaker is searching for BLUETOOTH connections.
  • Page 31 The speaker is already connected with one of the BLUETOOTH devices. To connect the speaker with another BLUETOOTH device, do either of the following: To pair the speaker with a second or subsequent BLUETOOTH device (when the speaker has pairing information of other BLUETOOTH devices), proceed to step To reconnect the speaker with one of the BLUETOOTH devices that have been paired with the speaker before, proceed to step...
  • Page 32 Select [SRS-XB23] from the Bluetooth screen, then click [Pair]. Follow the on-screen instructions to establish a BLUETOOTH connection. When the BLUETOOTH connection is established, you hear voice guidance (BLUETOOTH connected) from the speaker and the activity of the (BLUETOOTH) indicator changes from flashing to lit. If the connection attempt fails, repeat the procedure from step Click the speaker icon in the top-right of the screen and select [SRS-XB23] from [Output Device].
  • Page 33 When using the Stereo Pair function or Party Connect function, you cannot use the multi-device connection. Related Topic Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) Switching the BLUETOOTH devices connected at the same time (Multi-device-connection) 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 34: Listening To Music Of A Device Via Bluetooth Connection

    At the time of purchase, the audio output of the speaker is set for monaural audio playback. You can switch the audio output setting of the speaker between monaural and stereo with “ Sony | Music Center.” Adjust the volume by pressing the +/- (volume) buttons on the speaker or operating the BLUETOOTH device.
  • Page 35 During playback, you can use the buttons on the speaker to perform the following operations. Pause Press the (play)/ (call) button during playback to pause. Press it again to cancel pause. Skip to the beginning of the next track Press the (play)/ (call) button twice quickly during playback.
  • Page 36 Noise or sound interruption may occur depending on the BLUETOOTH device connected with the speaker, the communication environment or the usage environment. Related Topic Charging the speaker Terminating the BLUETOOTH connection (After use) 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 37 At the time of purchase, the audio output of the speaker is set for monaural audio playback. You can change the audio output setting of the speaker with “Sony | Music Center”. Tap [Music Center] on your smartphone, iPhone, etc. to start up the application.
  • Page 38 : left channel (left side) : right channel (right side) Place the speaker with the Sony logo inscription located on your left-hand side. This placement is recommended when the audio output of the speaker is changed to enable stereo audio playback.
  • Page 39: Selecting The Bluetooth Audio Streaming Playback Quality (Codec)

    (BLUETOOTH) indicator flashes 3 times in blue. When the setting is changed to the “Priority on sound quality” mode, the (BLUETOOTH) indicator flashes twice in blue. When using “Sony | Music Center” Press the (power) button to turn on the speaker. Hint...
  • Page 40 Speaker operations with "Sony | Music Center" are available even while the speaker is running on power from the rechargeable built-in battery. Pair the speaker with a BLUETOOTH device, such as a smartphone or iPhone. When a BLUETOOTH connection is established, you hear voice guidance (BLUETOOTH connected) from the speaker.
  • Page 41: Terminating The Bluetooth Connection (After Use)

    When you finish playing music, the BLUETOOTH connection may terminate automatically depending on the BLUETOOTH device. Related Topic What you can do with “Sony | Music Center” Auto power off (Auto Standby) function 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 42 Help Guide Wireless Speaker SRS-XB23 Switching the BLUETOOTH devices connected at the same time (Multi-device- connection) Up to 2 BLUETOOTH devices can be connected to the speaker at the same time. When one of the devices starts playing back while playing back music on another device, the speaker switches the output and starts outputting the sound from the newly connected device.
  • Page 43 When you turn off the BLUETOOTH function on the desired BLUETOOTH device or the power to the device, you hear voice guidance (BLUETOOTH disconnected) from the speaker and the BLUETOOTH connection with the speaker is disconnected. Related Topic ® Pairing and connecting with BLUETOOTH devices 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 44 Help Guide Wireless Speaker SRS-XB23 Listening to music wirelessly with 2 speakers (Stereo Pair function) To use the Stereo Pair function, 2 SRS-XB23 speakers are required. By connecting 2 speakers via BLUETOOTH connection, you can enjoy more powerful sound. One speaker plays the sound on the right channel (right side), while the other speaker plays the sound on the left channel (left side) for stereo playback between the speakers.
  • Page 45 On the other speaker, press the ST PAIR (Stereo Pair) button. The ST PAIR (Stereo Pair) indicator lights. You hear the “Left” or “Right” voice guidance from each speaker and both speakers are connected by the Stereo Pair function. When the speakers are connected by the Stereo Pair function, the ST PAIR (Stereo Pair) indicators on both speakers stay lit and the (BLUETOOTH) indicator on either one of the speakers turns off.
  • Page 46 This, however, requires that you update the version of the speaker’s software to Ver. 3700 or later on all of the speakers. With the speakers whose software version is earlier than Ver. 3700, “Sony | Music Center” fails to establish a connection with the Stereo Pair function or terminate the Stereo Pair function.
  • Page 47 (Stereo Pair) button on the other speaker to terminate the Stereo Pair function. If you continue to use the speaker without terminating the Stereo Pair function, you will have a problem, such as a failure to establish a BLUETOOTH connection or a sound interruption. Related Topic Using the BLUETOOTH standby function Updating the pre-installed software 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 48 To terminate the Stereo Pair function while using 2 speakers, press the ST PAIR (Stereo Pair) button. A beep is heard, and then the Stereo Pair function is terminated. By using “Sony | Music Center,” you can establish a connection with the Stereo Pair function or terminate the Stereo Pair function.
  • Page 49 Help Guide Wireless Speaker SRS-XB23 Enjoying wireless playback using multiple speakers (Party Connect function) By connecting multiple devices (up to 100 devices) compatible with the Party Connect function, you can liven up parties with loud volume. Products compatible with the Wireless Party Chain function are not applicable for connection. Devices compatible with the Party Connect function: SRS-XB43, SRS-XB33, SRS-XB23 Before operating the speaker, make sure that all speakers to be connected within 1 m (3.2 ft) of the device.
  • Page 50 You hear a beep and the (BLUETOOTH) indicator and the PARTY (Party Connect) indicator flash. In about 6 seconds, the PARTY (Party Connect) indicator will stop flashing and stay lit with a beep. The activity of the (BLUETOOTH) indicator changes from lit to flashing for a time. Connect a second or more speakers.
  • Page 51 This, however, requires that you update the version of the speaker’s software to Ver. 3700 or later on all of the speakers. With the speakers whose software version is earlier than Ver. 3700, “Sony | Music Center” fails to establish a connection with the Party Connect function or terminate the Party Connect function.
  • Page 52 To terminate only one speaker Turn off the speaker you want to release (the second or later speaker set). Hint By using “Sony | Music Center,” you can establish a connection with the Party Connect function or terminate the Party Connect function. Related Topic...
  • Page 53 STAMINA button for about 3 seconds once again, the STAMINA indicator will turn off and the sound effect will be switched back to EXTRA BASS mode. When setting the Sound Effect with “Sony | Music Center” Tap [Music Center] on your smartphone, iPhone, etc. to start up the application.
  • Page 54 Note Depending on the music, the EXTRA BASS effects may not be so noticeable. Related Topic Listening to music of a device via BLUETOOTH connection What you can do with “Sony | Music Center” 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 55: Receiving A Call

    Help Guide Wireless Speaker SRS-XB23 Receiving a call You can enjoy hands-free calls with a BLUETOOTH mobile phone that supports the BLUETOOTH profile HFP (Hands- free Profile) or HSP (Headset Profile) via BLUETOOTH connection. If your BLUETOOTH mobile phone supports both HFP and HSP, set it to HFP. Operations may vary depending on the BLUETOOTH mobile phone.
  • Page 56 If no ring tone is heard via the speaker The speaker may not be connected with a BLUETOOTH mobile phone with HFP or HSP. Check the connection status on the BLUETOOTH mobile phone. If more than one BLUETOOTH devices are connected to the speaker (Multi-device connection), you cannot receive a phone call.
  • Page 57 Depending on the model of your smartphone, the operation system or applications installed, some functions of hands-free calling may not be used correctly. Related Topic ® Pairing and connecting with BLUETOOTH devices Terminating the BLUETOOTH connection (After use) Making a call Switching the BLUETOOTH devices connected at the same time (Multi-device-connection) 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 58: Making A Call

    Help Guide Wireless Speaker SRS-XB23 Making a call You can enjoy hands-free calls with a BLUETOOTH mobile phone that supports the BLUETOOTH profile HFP (Hands- free Profile) or HSP (Headset Profile) via BLUETOOTH connection. If your BLUETOOTH mobile phone supports both HFP and HSP, set it to HFP. Operations may vary depending on the BLUETOOTH mobile phone.
  • Page 59 If no dial tone is heard via the speaker The speaker may not be connected with a BLUETOOTH mobile phone with HFP or HSP. Check the connection status on the BLUETOOTH mobile phone. Switch the call device to the speaker by pressing and holding the (play)/ (call) button for about 2 seconds.
  • Page 60 Related Topic ® Pairing and connecting with BLUETOOTH devices Terminating the BLUETOOTH connection (After use) Receiving a call Switching the BLUETOOTH devices connected at the same time (Multi-device-connection) 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 61 Viewing the update or version of the speaker’s software Note What you can control with “Sony | Music Center” varies depending on the connected device. The specifications and design of the app may change without notice. For Apple iOS devices, the unit is compatible with iOS 10.0 or later. A BLUETOOTH connection is not available on the devices with iOS 9.x or earlier.
  • Page 62 Be aware that “Sony | Music Center” and “Music Center for PC” are different apps. Be sure to use the latest version of “Sony | Music Center.” If you cannot connect the speaker and a BLUETOOTH device via a BLUETOOTH connection, or if there is a problem such as no sound being emitted, uninstall “Sony | Music Center” and try to connect via the BLUETOOTH connection again.
  • Page 63: Using The Voice Assist Function (Google App)

    For details on the Google app, such as apps which work with the Google app, refer to the operating instructions supplied with the Android smartphone. Note The Google app cannot be activated when you say “OK Google” through the speaker’s microphone even when the Android smartphone’s [OK Google] setting is on. 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 64: Using The Voice Assist Function (Siri)

    For Apple iOS devices, the unit is compatible with iOS 10.0 or later. A BLUETOOTH connection is not available on the devices with iOS 9.x or earlier. Siri cannot be activated when you say “Hey Siri” through the speaker’s microphone even when the iPhone/iPod touch’s [Allow “Hey Siri”] setting is on. 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 65: About The Indicators

    When the speaker turns on for the first time after the software update, the indicator flashes 3 times in green to inform you that the update has completed. When the software update is canceled by “Sony | Music Center”, the indicator flashes 4 times in green.
  • Page 66: (Bluetooth) Indicator

    When the software update ends in error, the indicator flashes 4 times in orange. Depending on the situation, you may not be able to see all flashing patterns. (BLUETOOTH) indicator Lights up The speaker is connected to a BLUETOOTH device. The speaker enters the pairing mode.
  • Page 67 The speaker enters the Party Connect function. Lights The Party Connect function is used on the speaker. The indicators of all speakers connected with the Party Connect function light up. Related Topic Parts and controls 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 68 Music Center Tap [SRS-XB23]. When a new version of the software is released, an update notice is displayed on the “Sony | Music Center” screen. Follow the instructions on the screen to update. As the software update progresses, the activity of the green (power) indicator changes (from 5 flashes to 4 flashes, a single flash, and then unlit).
  • Page 69 On “Sony | Music Center,” tap [SRS-XB23] – [Settings] – [System]. “XXXX” displayed under “SRS-XB23” indicates the software version. Latest software version: 3700 (as of July, 2020) Note If the update fails, charge the rechargeable built-in battery until it is charged 40% or more.
  • Page 70 Even if you do not intend to use the speaker for a long time, charge the battery to its full capacity once every 6 months to maintain its performance. If you have any questions or problems concerning the speaker that are not covered in this Help Guide, consult your nearest Sony dealer. 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 71: Notes On Charging

    The rechargeable built-in battery has a life span. As time passes and the number of times that the built-in battery is used increases, the capacity of the rechargeable built-in battery slowly decreases. When the amount of time that the built-in battery can be used seems significantly shorter, despite having been fully charged, contact your nearest Sony dealer.
  • Page 72 Use of a USB hub is not guaranteed for battery charging. Related Topic Charging the speaker 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 73 Help Guide Wireless Speaker SRS-XB23 Notes on waterproof and dust proof features Waterproof and dust proof performance of the speaker The speaker, with the cap fastened securely, has a waterproof specification of IPX7 as specified in “Degrees of protection against water immersion” of the IEC60529 “Ingress Protection Rating (IP Code)” , and a dust proof specification of IP6X as specified in “Degrees of protection against solid foreign objects”...
  • Page 74 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 75 If particles, such as sand grains, enter the fabric or other part of the speaker, remove them with care. Never use a vacuum cleaner or an equivalent for removal as it may damage the speaker or other unit. 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 76: About The Bluetooth Wireless Technology

    Help Guide Wireless Speaker SRS-XB23 About the BLUETOOTH wireless technology The BLUETOOTH wireless technology operates within a range of about 30 m (about 98 ft). Supported version and profiles of the BLUETOOTH standard A profile is a set of functions standardized for every characteristic of BLUETOOTH devices. The speaker supports the following version and profiles of the BLUETOOTH standard.
  • Page 77 A device with a built-in radio or tuner cannot be connected to the speaker via BLUETOOTH since noise may occur in broadcasts. Locate the speaker farther away from a TV, radio or tuner, etc. since noise may occur in broadcasts. 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 78: License Notice

    Notes on the License This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software.
  • Page 79 Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. WALKMAN and WALKMAN logo are registered trademarks of Sony Corporation. Wi-Fi® is a registered trademark of Wi-Fi Alliance®. Other trademarks and trade names are those of their respective owners.
  • Page 80: What Can I Do To Solve A Problem

    For customers in Europe: https://www.sony.eu/support For customers in China: https://service.sony.com.cn For customers in other countries/regions: https://www.sony-asia.com/support If the operations above do not work, consult your nearest Sony dealer. Related Topic Restarting the speaker Initializing the speaker 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 81 AC outlet by the USB AC adaptor. This, however, does not indicate a malfunction. If such a case occurs, turn off the speaker and let the battery fully charge itself before you use the speaker. Related Topic Charging the speaker About the indicators 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 82 Raise the volume of the connected device for use, or set the auto power function to off. Related Topic Charging the speaker Auto power off (Auto Standby) function 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 83 Select “Priority on stable connection (SBC)” for the wireless playback quality of the speaker. Install the latest version of “Sony | Music Center” on the connected device. If you cannot use the latest version of “Sony | Music Center” or you cannot connect the speaker and a BLUETOOTH device via BLUETOOTH connection, uninstall “Sony | Music Center”...
  • Page 84 Receiving a call Making a call 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 85: Sound Becomes Low While In Use

    AC outlet by a USB AC adaptor (commercially available) or to a computer that comes equipped with a USB charging port. If the sound becomes low while in use, follow the procedure below. Turn off the speaker. Charge the built-in battery sufficiently. 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 86: Unable To Pair The Speaker With A Bluetooth Device

    If the speaker is not displayed on the BLUETOOTH device, turn off the device, and then turn on the device again. It may improve symptoms. Related Topic ® Pairing and connecting with BLUETOOTH devices About the indicators Initializing the speaker 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 87 After connecting 2 SRS-XB23 speakers, perform the pairing procedure between a BLUETOOTH device and the speaker in which the (BLUETOOTH) indicator is flashing in blue. Related Topic Listening to music wirelessly with 2 speakers (Stereo Pair function) 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 88 After connecting multiple speakers, perform the pairing procedure between a BLUETOOTH device and the speaker in which the (BLUETOOTH) indicator is flashing in blue. Related Topic Enjoying wireless playback using multiple speakers (Party Connect function) 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 89 You cannot operate the speaker after you turn it on. You cannot operate the speaker after you troubleshoot pairing issues. Note Restarting the speaker does not delete its pairing information. Restarting the speaker may change its volume, function, or sound settings. 5-011-826-11(2) Copyright 2020 Sony Corporation...
  • Page 90: Initializing The Speaker

    The speaker is initialized. Settings such as volume, etc., are restored to the factory default settings, and all pairing information is deleted. Note The speaker cannot be initialized while the power is off. Related Topic ® Pairing and connecting with BLUETOOTH devices Restarting the speaker 5-011-826-11(2) Copyright 2020 Sony Corporation...

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