MUNBYN IMC01 Frequently Asked Questions Manual

MUNBYN IMC01 Frequently Asked Questions Manual

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IMC01 Banknote Counter
Frequently Asked Questions
Document Name:
IMC01 Frequently Asked Questions-1.05.docx
Prepared by:
Reviewed by:
Approved by:
1.05
Name
Byron Zhong
Signature
Date

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Summary of Contents for MUNBYN IMC01

  • Page 1 IMC01 Banknote Counter Frequently Asked Questions 1.05 Document Name: IMC01 Frequently Asked Questions-1.05.docx Name Signature Date Prepared by: Byron Zhong Reviewed by: Approved by:...
  • Page 2: Version History

     Add section 2.13. What should I do if Motor Error 2021-08-27 James Hu 1.05 displayed on the screen?  Add section 2.14. What should I do if Image/IR/UV/MT/MG Error is frequently displayed on the screen? Page2of18 IMC01 Frequently Asked Questions Version 1.05...
  • Page 3: Table Of Contents

    1.1. What currencies does the IMC01 supports..................4 1.2. Does the IMC01 recognize serial numbers?..................4 1.3. Does the IMC01 work with a printer?....................4 1.4. How does the external display work?....................4 1.5. Does the IMC01 have batch/bundling capability?................4 1.6.
  • Page 4: Capabilities

    Does the IMC01 have batch/bundling capability? Yes, the IMC01 has batch function for bundling. The capacity of the stacker is 200. However, you can set the batch number from 0 to 998. For example, if you set the batch number to 50, when you put 200 notes in the hopper, the IMC01 will stop once the counted quantity gets to 50 for you to bundle or strap the bills.
  • Page 5: Trouble Shooting

    Please refer to section 2.12 to clean the stacker sensor. In the process of using the IMC01, the IMC01 may show abnormal state and display the error codes on the screen. The description of the error codes and the related handling method is shown in table 2-1.
  • Page 6: How Do I Clean The Imc01

    Clean the upper CIS with a non-lint cleaning cloth, such as microfiber or eyeglass cloths. Upper CIS Figure 2- 3 Upper CIS Sensor For additional detail, please read the section 2 of the IMC01 maintenance manual to clean the machine. Page6of18 IMC01 Frequently Asked Questions...
  • Page 7: How To Remove A Stuck Banknote Or Bill

    Figure 2- 5 Using marker pen to decrease the sensitivity of the hopper sensor Please use the marker pen to paint a little on the hopper sensor as shown in the above figure. Page7of18 IMC01 Frequently Asked Questions Version 1.05...
  • Page 8: When And How Do I Adjust The Feeding Gap Adjustment

    Figure 2- 8 Rotate the Screw to Decrease the Feeding Gap To fine tune the feeding gap, do the following: 1) As shown in the figure below, make sure that the Banknote Processing Wheel is on a smooth surface. Page8of18 IMC01 Frequently Asked Questions Version 1.05...
  • Page 9 5) Use the banknote to check the other sides of the gap between rollers, to make sure the banknote can be inserted into both sides of the feeding gap smoothly. Page9of18 IMC01 Frequently Asked Questions Version 1.05...
  • Page 10: When And How To Do I Calibrate The Cis Sensor

    Figure 2- 12 Using a coin to adjust the gap The IMC01 needs different gaps for different currencies, but otherwise should stay consistent. Having the correct feeding gap adjusted will ensure smooth operation as well as a trouble-free experience. You may need to do some trial and error before getting it perfectly smooth.
  • Page 11 Figure 2- 15 CIS Calibration Interface 3) Open the back cover to clean the CIS sensors with a lint-free cleaning cloth. Figure 2- 16 Open the Back Covers Figure 2- 17 Clean the Lower CIS Page11of18 IMC01 Frequently Asked Questions Version 1.05...
  • Page 12: How Do I Restore The Unit Back To Factory Settings

    1) 1) On the main menu, choose the service menu with the password “9999”, as shown in the following figures. Then choose “Back to Default Setting.” Page12of18 IMC01 Frequently Asked Questions Version 1.05...
  • Page 13: What Should I Do If The Machine Keeps Stop Counting And Error Displayed On The Screen

    Figure 2- 21 Service Menu Figure 2- 22 Default Setting Interface 2) After pressing start, the IMC01 will reset all the changed settings beforesettings to factory default. Figure 2- 23 Default Setting Guide 3) The processing wheels and rollers in the IMC01 will run for a while.
  • Page 14: How To Turn Off The Key Beep

    What should I do if my preset batching is not working correctly? If the banknote counter does not stop at the correct preset batch quantity, please reset the banknote counter according to section 2.8. Page14of18 IMC01 Frequently Asked Questions Version 1.05...
  • Page 15: What Should I Do If Stacker Error Displayed On The Screen

    Figure 2- 26 The Direction of Wheel Rotation to Take the Jammed Bill 2) Open the back cover to check if there is any foreign matter left inside, use the included dust-free cloth IMC01 inside, and close the back cover after cleaning. Page15of18 IMC01 Frequently Asked Questions Version 1.05...
  • Page 16: What Should I Do If Image/Ir/Uv/Mt/Mg Error Is Frequently Displayed On The Screen

    2.14.3.Adjust the detection level If there is still an error after CIS calibration, it means that the sensitivity of IMC01 is too high. We can adjust the detection level according to the following steps to increase the acceptance of IMC01 to some old banknotes.
  • Page 17 Long Press "MENU" key → Press "Service Menu" → Enter"9999" → Choose "⑧Detection Level" → Adjust the "MT", "MG", “UV”, "CIS IR" to level 1. Figure 2- 29 Detection Level Page17of18 IMC01 Frequently Asked Questions Version 1.05...
  • Page 18 Scan the QR code for Facebook online chat Contact us Email: support@munbyn.com Skype: live:munbyn Whatsapp: +86-17817881067 If you meet any problem during using the IMC01, please contact us. Page18of18 IMC01 Frequently Asked Questions Version 1.05...

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