Limited Warranty - Hisense HER30F5CSS Use & Care Manual

Table of Contents

This Hisense Cooking Range (the "Product") is sold with a one-year limited warranty from the original date of purchase.

Hisense will repair or replace (the determination of which will be made by Hisense, in its sole discretion) any parts in this

appliance that prove to be defective in materials or workmanship, when the appliance is used and maintained according to

the user manual provided with the unit. Cosmetic parts such as doors, knobs, racks and shelves are not covered under

warranty.

Cooking Range

Exclusions of Warranty

Original serial number has been defaced, removed or altered and cannot be read.

Service calls to correct the installation and instructions on how to use the appliance.

Service call to repair or replace appliance house fuse, resetting the circuit breaker, light bulbs, knob, handles and other

cosmetic parts.

Service calls which do not involve malfunction or defects in material or workmanship of the appliance's ordinary household

use or used other than in accordance with the provided instructions.

Product use in a commercial setting.

Food loss due to refrigerator or freezer failure.

Damage to the finish of appliance or home during transportation and installation, including but not limited to floors, cabinets,

walls, etc.

Damages caused by: Service performed by unauthorized service centers; use of parts other than genuine manufacturer parts

or external cause such as abuse, misuse, power supply, accidents, fire and acts of God.

Expenses related to transportation, loss of income for in-home service or making the appliance accessible for service.

Surcharge include but not limited to, after hour, weekend or holiday service calls or mileage expense for service call to remote

areas where no service is available.

Damage or repairs to the porcelain igniters, calibrations and normal adjustments after installation and setup, including burner

adjustments.

ON-SITE SERVICE:

Hisense will determine, in its sole discretion, if this Product is eligible for on-site service. To request on-site service, contact

Hisense at the contact information below. Hisense will investigate the issue with the Product and determine if the Product is

eligible for on-site service. Hisense customer care representatives may determine Product eligibility based on your

description of the Product, which may result in a determination that the Product (or part thereof) requires shipment to

Hisense's service centre in lieu of on-site service. On-site service may not be available in certain locations where an authorized

service provider is not available. An authorized service provider is considered unavailable if the Purchaser's location exceeds

eighty (80) Km from the service provider's business address. In the event that on-site service is not available, and Hisense

determines that the Product(or part thereof) must be shipped to Hisense's service centre, it will be done so at the expense of

Hisense. The Product (or part thereof) returned to Hisense must be properly packaged by you and shipped in original or

equivalent packaging. You are responsible for delivering the Product (or part thereof) to a reputable shipper. If Purchaser is

unable to secure proper packaging or shipping services, Hisense may, at its sole discretion, provide packaging and shipping, at

your expense.

Should Hisense determine that you are eligible for on-site service, you are required to provide our authorized service provider

with clear, complete, unobstructed and easy access to the front and rear of the Product. On-site service does not include that

the service provider removes, reinstalls or transports the Product (or part thereof). Certain on-site repairs may need to be

completed off site, and at Hisense's discretion, require that the Product (or part thereof) be shipped directly to Hisense's

service centre. Once Hisense receives the Product (or part thereof) and repairs or replaces it, Hisense will return the repaired/

replaced Product (or part thereof) back to the Purchaser.

Disclaimer of implied warranties; Limitation of Remedies

Customer's sole and exclusive remedy under this limited warranty shall be product repair or replacement as provided herein.

The warranty is valid only in Canada and will be voided if attempts to repair the product by consumer or servicers not

authorized by the manufacturer.

Manufacturer shall not be liable for consequential or incidental damages such as property damage and incidental expenses

resulting from any breach of this written limited warranty or implied warranty.