Specific Problems - Fujitsu Lifebook C352 Manual

PIN (Personal Identification Number) on the
card located in the service and support folder.
Conditions under which the problem occurred.
Any error messages that have occurred.
Hardware configuration.
Type of printer connected, if any.
See the Configuration Label on the bottom of
your notebook for configuration and serial
numbers. (Refer to Figure 1–7 on page 9.)
SPECIFIC PROBLEMS
Using PC-Doctor
PC-Doctor is a diagnostic program by
Watergate Software, Inc. which comes pre-
installed on your notebook. If you are an
experienced computer user you may find it
useful, however, it is intended primarily to
help your Fujitsu support representative better
serve you.
T r o u b l e s h o o t i n g
User Problem Guides
When you have problems with your notebook,
try to find the symptoms under the Problem
column of the table for the feature giving
you difficulty. You will find a description of
common causes for that symptom under the
column Possible Cause and what, if anything,
you can do to correct the condition under
Possible Solution.
Remember that it helps to keep notes of
what you have tried and the results when you
are troubleshooting.
L i f e B o o k C S e r i e s f r o m F u j i t s u
Problem
Audio Problems . . . . . . . . . . . . . . . . . . . . . .120
CD-ROM Drive Problems . . . . . . . . . . . . . .120
Floppy Disk Drive Problems . . . . . . . . . . . . .122
Hard Drive Problems . . . . . . . . . . . . . . . . . .123
Keyboard or Mouse Problems . . . . . . . . . . .123
Memory Problems . . . . . . . . . . . . . . . . . . . .124
Modem Problems . . . . . . . . . . . . . . . . . . . . .125
Parallel, Serial, and USB Device Problems . .125
PC Card Problems . . . . . . . . . . . . . . . . . . . .126
Power Failures . . . . . . . . . . . . . . . . . . . . . . . .127
Shutdown and Startup Problems . . . . . . . . .132
Video Problems . . . . . . . . . . . . . . . . . . . . . . .134
Miscellaneous Problems . . . . . . . . . . . . . . . .137
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