Year Limited Warranty - Visual Vibes ViVi Quick Start Manual

3-YEAR LIMITED WARRANTY

A. Visual Vibes LLC hereby warrants, to the original purchaser, Visual Vibes controllers to be free of
manufacturing defects in material and workmanship for three (3) years from the date of purchase. No
other damage, defects, or malfunctions are covered under this warranty and if any damage that is
determined to not be the direct result of a manufacturing defect is present then this warranty shall be
void. It is the owner's responsibility to establish the date and place of purchase by acceptable evidence,
at the time service is sought.
B. For warranty service, you must obtain a Return Authorization number (RA#) before sending
back the product. Contact Visual Vibes Customer Service Department via support@visualvibes.io.
All shipping charges must be prepaid. If the requested repairs or service (including parts replacement)
are within the terms of this warranty, Visual Vibes will only pay return shipping charges to locations
within our sales regions . No accessories should be shipped with the product. If any accessories are
shipped with the product, Visual Vibes shall have no liability whatsoever for loss of or damage to any
such accessories, nor for the safe return thereof.
C. This warranty is void if the serial number has been altered or removed; if the product is modified in
any manner which Visual Vibes LLC concludes, after inspection, affects the reliability of the product;
if the product has been repaired or serviced by anyone other than Visual Vibes LLC unless prior written
authorization was issued to purchaser.
D. This is not a service contract, and this warranty does not include maintenance, cleaning or periodic
check-up. During the period specified above, Visual Vibes LLC will replace defective parts at its expense
with new or refurbished parts, and will absorb all expenses for warranty service and repair labor by
reason of defects in material or workmanship. The sole responsibility of Visual Vibes LLC under this
warranty shall be limited to the repair of the product, or replacement thereof, including parts, at the sole
discretion of Visual Vibes LLC. All products covered by this warranty were manufactured after January 1,
2017, and bear identifying marks to that effect.
E. Visual Vibes LLC reserves the right to make changes in design and/or improvements upon its
products without any obligation to include these changes in any products theretofore manufactured.
No warranty, whether expressed or implied, is given or made with respect to any accessory supplied
with products described above. Except to the extent prohibited by applicable law, all implied warranties
made by Visual Vibes in connection with this product, including warranties of merchantability or fitness,
are limited in duration to the warranty period set forth above. And no warranties, whether expressed or
implied, including warranties of merchantability or fitness, shall apply to this product after said period
has expired. The terms of the warranty may change at any time without prior notice. The consumer's
and/or Dealer's sole remedy shall be such repair or replacement as is expressly provided above; and
under no circumstances shall Visual Vibes LLC be liable for any loss or damage, direct or consequential,
arising out of the use of, or inability to use, this product. This warranty is the only written warranty
applicable to Visual Vibes LLC products and supersedes all prior warranties and written descriptions of
warranty terms and conditions heretofore published.