Manufacturer's 1-Year Limited Warranty - Visual Vibes ViVi Music LED Controller Instruction Manual

Manufacturer's 1-Year Limited Warranty

A.
Visual Vibes LLC hereby warrants, to the original purchaser, Visual Vibes products to be free of
manufacturing defects in material and workmanship for one (1) year from the date of
purchase. No other damage, defects, or malfunctions are covered under this warranty and if
any damage that is determined to not be the direct result of a manufacturing defect is present
then this warranty shall be void. It is the owner's responsibility to establish the date and place
of purchase by acceptable evidence, at the time service is sought.
B.
For warranty service, you must obtain a Return Authorization number (RA#) before sending
back the product. Contact Visual Vibes Customer Service Department via
support@visualvibes.io. All shipping charges must be prepaid. If the requested repairs or
service (including parts replacement) are within the terms of this warranty, Visual Vibes will
only pay return shipping charges to locations within our sales regions . If the entire unit is sent,
it must be shipped in it's original package. No accessories should be shipped with the product.
If any accessories are shipped with the product, Visual Vibes shall have no liability whatsoever
for loss of or damage to any such accessories, nor for the safe return thereof.
C. This warranty is void if the serial number has been altered or removed; if the product is
modified in any manner which Visual Vibes LLC concludes, after inspection, affects the
reliability of the product; if the product has been repaired or serviced by anyone other than
Visual Vibes LLC unless prior written authorization was issued to purchaser.
D. This is not a service contract, and this warranty does not include maintenance, cleaning or
periodic check-up. During the period specified above, Visual Vibes LLC will replace defective
parts at its expense with new or refurbished parts, and will absorb all expenses for warranty
service and repair labor by reason of defects in material or workmanship. The sole
responsibility of Visual Vibes LLC under this warranty shall be limited to the repair of the
product, or replacement thereof, including parts, at the sole discretion of Visual Vibes LLC. All
products covered by this warranty were manufactured after January 1, 2017, and bear
identifying marks to that effect.
E.
Visual Vibes LLC reserves the right to make changes in design and/or improvements upon its
products without any obligation to include these changes in any products theretofore
manufactured. No warranty, whether expressed or implied, is given or made with respect to
any accessory supplied with products described above. Except to the extent prohibited by
applicable law, all implied warranties made by Visual Vibes in connection with this product,
including warranties of merchantability or fitness, are limited in duration to the warranty period
set forth above. And no warranties, whether expressed or implied, including warranties of
merchantability or fitness, shall apply to this product after said period has expired. The terms
of the warranty may change at any time without prior notice. The consumer's and/or Dealer's
sole remedy shall be such repair or replacement as is expressly provided above; and under no
circumstances shall Visual Vibes LLC be liable for any loss or damage, direct or consequential,
arising out of the use of, or inability to use, this product. This warranty is the only written
warranty applicable to Visual Vibes LLC Products and supersedes all prior warranties and
written descriptions of warranty terms and conditions heretofore published.