Troubleshooting - Visual Vibes ViVi Quick Start Manual

TROUBLESHOOTING

Problem
Animation Stops,
LEDs Turn Red
"ViVi-LED" Not
Showing in App
Device List
Not Syncing
to Music
LEDs Not Lighting
Full Strip
Possible Causes
Too Much Power Draw
Through ViVi
Location Permission or
Location Option Off
(not to be confused
with GPS)
ViVi Shutdown or is
Not Powered
Volume Too Low
App LED Count Settings
Need Adjusting
Solution
Reduce brightness to reduce power draw.
To reset ViVi unplug the power, wait 30
seconds, and plug back in. Unplug LED
strips if ViVi crashes before you can change
brightness in the app.
Our VibeLink app requires location permission
to scan for nearby Bluetooth devices. If your
phone has an option for "Location" and it is
turned off it disables Bluetooth scanning by
apps even if Bluetooth is on. GPS can be
off and is not used by our app.
Unplug power from ViVi
and then plug power back in
For line-in connections the audio source
should have the volume set to 70% or higher
for good audio analysis, this is especially
important for Treble.
For microphones the ambient music level
should be 75 dB or higher, meaning you
should need to raise your voice so others in
the room can hear you. Move the microphone
as close to the speaker as possible to
increase the music level.
The default LED count is 120, but a standard
full strip is 150 LEDs. Go to the settings tab
to adjust the LED count to match the strip.
If two strips are connected to each other
then their total length becomes 300.