HP Pavilion tx2000es Maintenance And Service Manual
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HP Pavilion tx2000es Maintenance And Service Manual

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HP Pavilion tx2000 Entertainment PC
Maintenance and Service Guide

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  • Page 1 HP Pavilion tx2000 Entertainment PC Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description 2 External component identification Top components ........................5 Display components ....................5 Keys ........................7 Pointing devices ......................8 Front components ........................9 Left-side components ....................... 10 Right-side components ......................11 Rear components ........................12 Bottom components ........................
  • Page 6 Unknown user password ..................33 Component replacement procedures ..................34 Serial number ......................34 Computer feet ......................35 Battery ........................36 Pen ........................37 Hard drive ......................38 Optical drive ......................40 Memory module ...................... 41 WLAN module ......................43 Keyboard .......................
  • Page 7 System interrupt specifications ....................80 System I/O address specifications .................... 81 System memory map specifications ..................83 7 Screw listing Phillips PM3.0×3.0 screw ....................... 84 Phillips PM2.0×7.0 screw ....................... 85 Phillips PM2.0×4.0 screw ....................... 87 Phillips PM2.0×5.0 captive screw .................... 89 Black Phillips PM2.0×3.0 screw ....................
  • Page 8 Battery ..........................107 Display ..........................108 Index ..........................114 viii...

  • Page 9: Product Description

    Product description Category Description Product Name HP Pavilion tx2000 Entertainment PC Processors AMD Turion™ 64 Mobile Technology TL-68 processor, 2.4-GHz, 1-MB L2 cache, 800-MHz front side bus (FSB) AMD Turion 64 Mobile Technology TL-66 processor, 2.3-GHz, 1-MB L2 cache, 800-MHz FSB AMD Turion 64 Mobile Technology TL-64 processor, 2.2-GHz, 1-MB L2 cache, 800-MHz FSB...
  • Page 10 Category Description 250-GB, 5400-rpm 160-GB, 5400-rpm 120-GB, 5400-rpm Optical drives 12.7-mm tray load ● ● Parallel ATA DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive Web camera Low-light VGA camera, fixed (no tilt), with activity light, 24 frames per second Diskette drive Supports external USB drive only Audio...
  • Page 11 3. Hot plug, unplug, and auto detect for correct output to wide- aspect and standard aspect video. 1394a 2-pin 65-W AC power Docking Docking support through the expansion port 3. Supports the HP xb3000 Notebook Expansion Base and the HP Notebook QuickDock. Keyboard/ 12.1-inch keyboard with embedded numeric keypad pointing devices...
  • Page 12 Category Description Optical drive WLAN module Chapter 1 Product description...

  • Page 13: External Component Identification

    External component identification Top components Display components Item Component Function Internal microphones (2) Record sound. Display release latch Opens the computer. Integrated camera (select models only) Records video and captures still photographs. DVD button Launches the DVD playback feature of the QuickPlay program.
  • Page 14 Off: The computer is off or in Hibernation. ● (13) Consumer infrared lens Receives a signal from the HP Remote Control. (14) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on.

  • Page 15: Keys

    Keys Item Component Function Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows® Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.

  • Page 16: Pointing Devices

    Pointing devices Item Component Function TouchPad on/off button Enables/disables the TouchPad. TouchPad* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse. TouchPad light ● Blue: TouchPad is enabled. Amber: TouchPad is disabled.

  • Page 17: Front Components

    Blinking: The computer is in the Sleep state. Off: The computer is off or in Hibernation. ● Consumer infrared lens Receives a signal from the HP Remote Control. Audio-out (headphone) S/PDIF jack Provides enhanced audio performance, including surround sound and other high-end audio output.

  • Page 18: Left-Side Components

    Item Component Function Wireless light Blue: An integrated wireless device, such as a WLAN ● device and/or a Bluetooth® device, is turned on. Amber: All wireless devices are turned off. ● *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.

  • Page 19: Right-Side Components

    Right-side components Item Component Function Previous/rewind button ● Plays the previous track or chapter when the button is pressed once. Rewinds media when the button is pressed ● simultaneously with the key. Play/pause button Plays or pauses media. Next/fast forward button Plays the next track or chapter when the button is ●...

  • Page 20: Rear Components

    Rear components Item Component Function Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. RJ-11 (modem) jack Connects a modem cable.

  • Page 21: Bottom Components

    Bottom components Item Component Function Vents (6) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Battery release latches (2) Releases the battery from the battery bay.

  • Page 22: Illustrated Parts Catalog

    Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Chapter 3 Illustrated parts catalog...

  • Page 23: Computer Major Components

    Computer major components Item Description Spare part number (1a) Display assemblies Computer major components...
  • Page 24 Item Description Spare part number 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, fingerprint 464144-001 reader, microphones, and WLAN antenna cables 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, 464142-001 microphones, and WLAN antenna cables 12.1-inch, WXGA, BrightView touch-screen display assembly with fingerprint reader, 464145-001 microphones and WLAN antenna cables 12.1-inch, WXGA, BrightView touch-screen display assembly with microphones and WLAN...
  • Page 25 Item Description Spare part number Bluetooth module (includes Bluetooth module cable) 412766-002 Plastics Kit 464114-001 (7a) ExpressCard slot bezel (7b) Memory module compartment cover (includes 2 captive screws, secured by C-clips) (7c) WLAN module compartment cover (includes 1 captive screw, secured by a C-clip) (7d) Hard drive cover (includes one rubber foot and 2 captive screws, secured by C-clips) (7e)
  • Page 26 Item Description Spare part number Broadcom 4321AGN 802.11a/b/g/n WLAN modules: For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, 453730-001 ● and the United States ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 453730-002 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia,...
  • Page 27 Item Description Spare part number the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe For use in Japan 441075-291 ● Broadcom 4311G 802.1b/g WLAN modules: For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, 441090-001 ●...

  • Page 28: Plastics Kit

    Item Description Spare part number Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe (19)

  • Page 29: Mass Storage Devices

    Mass storage devices Item Description Spare part number Hard drives (all 5400-rpm) include frame and hard drive connector 320-GB 463463-002 250-GB 457061-002 160GB 441128-002 120-GB 441127-002 Optical drives (include bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 441130-002 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 441129-002...

  • Page 30: Miscellaneous Parts

    DVB-T TV tuner 412175-002 DVB-T TV tuner antenna 412176-003 DVB-T TV tuner antenna adapter 412176-001 HP backpack 405527-001 HP carrying case 418162-001 HP Remote Control III 435675-001 Infrared emitter with cable 439129-001 Optical wired mouse 436238-001 Power cords: Argentina 394279-D01 Australia...

  • Page 31: Sequential Part Number Listing

    Power cord for use in Taiwan 394279-AD1 Power cord for use in South Korea 394279-D01 Power cord for use in Argentina 394279-D61 Power cord for use in India 405527-001 HP backpack 412175-002 DVB-T TV tuner 412176-001 DVB-T TV tuner antenna adapter Sequential part number listing...
  • Page 32 Bluetooth module (includes Bluetooth module cable) 417220-001 65-watt AC adapter 418162-001 HP carrying case 430958-002 Wireless laser mouse 435675-001 HP Remote Control III 435836-001 USB travel mouse 436238-001 Optical wired mouse 439129-001 Infrared emitter with cable 439254-001 Vista remote control 441075-001 Broadcom 4311AG 802.11a/b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico,...
  • Page 33 Spare part Description number Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St.
  • Page 34 Spare part Description number 455456-001 ATSC/NTSC TV tuner 455457-001 ATSC/NTSC TV tuner antenna 455458-001 USB extension cable 455459-001 Audio/video cable 456023-001 AMD Turion 64 Mobile Technology TL-62 processor (2.1-GHz, 1-MB L2 cache, 800-MHz FSB; includes replacement thermal material) 457061-002 250-GB, 5400-rpm hard drive 459263-001 Broadcom BCM4312 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S.
  • Page 35 Spare part Description number 464114-001 Plastics Kit (see Plastics Kit on page 20 for more Plastics Kit spare part information) 464115-001 Switch cover (includes switch cover trim) 464116-001 Screw Kit 464138-001 Keyboard for use in the United States 464138-031 Keyboard for use in the United Kingdom 464138-041 Keyboard for use in Germany 464138-051...

  • Page 36: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver ● Service considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

  • Page 37: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 38: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 39: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...

  • Page 40: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 41: Unknown User Password

    Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 42: Component Replacement Procedures

    Make special note of each screw size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Chapter 4 Removal and replacement procedures...

  • Page 43: Computer Feet

    Computer feet Description Spare part number Rubber Feet Kit (includes 4 base enclosure rubber feet and pen cover) 464821-001 The computer feet are adhesive-backed rubber pads. There are four computer feet (1) that adhere to the computer base enclosure, and two computer feet (2) that adhere to the high-capacity battery. Component replacement procedures...

  • Page 44: Battery

    Battery Description Spare part number 8-cell, 73-Wh, 2.55-Ah battery 463650-002 6-cell, 55-Wh, 2.55-Ah battery 441132-002 4-cell, 37-Wh, 2.55-Ah battery 441131-002 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 45: Pen

    Description Spare part number 464146-001 Before removing the pen, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 46: Hard Drive

    Hard drive Description Spare part number 5400-rpm, 320-GB 463643-002 5400-rpm, 250-GB 457061-002 5400-rpm, 160-GB 441128-002 5400-rpm, 120-GB 441127-002 Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and hard drive screws) 463644-001 Before removing the hard drive, follow these steps: Shut down the computer.
  • Page 47 Remove the hard drive (2) from the hard drive bay. If it is necessary to remove the hard drive bracket and connector, remove the four Phillips PM3.0×3.0 hard drive bracket screws (1) from each side of the hard drive. Lift the bracket (2) straight up to remove it from the hard drive. Remove the connector (3) from of the hard drive.

  • Page 48: Optical Drive

    Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 441130-002 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 441129-002 Before removing the optical drive, follow these steps: Shut down the computer.

  • Page 49: Memory Module

    Memory module Description Spare part number 2048-MB (1-DIMM, PC2-5300, 667 MHz) 455454-002 1024-MB (1-DIMM, PC2-5300, 667 MHz) 441406-002 512-MB (1-DIMM, PC2-5300, 667 MHz) 441405-002 Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 50 Pull the module (2) away from the slot at an angle and remove it. NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the memory module slot. Reverse this procedure to install a memory module. Chapter 4 Removal and replacement procedures...

  • Page 51: Wlan Module

    WLAN module Description Spare part number Broadcom 4321AGN 802.11a/b/g/n WLAN modules: ● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, 453730-001 and the United States For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, 453730-002 ●...
  • Page 52 Description Spare part number Broadcom BCM4312 802.11b/g WLAN modules: For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, 459263-001 ● and the United States ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, 459263-002 Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,...
  • Page 53 Before removing the WLAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power cord.
  • Page 54 Pull the WLAN module (3) away from the slot at an angle and remove it. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect installation into the WLAN module slot. Reverse this procedure to install a WLAN module. Chapter 4 Removal and replacement procedures...

  • Page 55: Keyboard

    Keyboard Description Country or region Spare part number Country or region Spare part number Brazil 464138-201 Russia 464138-251 Denmark, Finland, and Norway 464138-DH1 Saudi Arabia 464138-171 France 464138-051 South Korea 464138-AD1 French Canada 464138-121 Spain 464138-071 Germany 464138-041 Taiwan 464138-AB1 Italy 464138-061 Thailand...
  • Page 56 Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2). Remove the keyboard.

  • Page 57: Switch Cover

    Switch cover Description Spare part number Switch cover (includes display convertible hinge base cover) 464115-001 Before removing the switch cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 58 Rotate the display clockwise approximately 45 degrees. Lift the left and right front corners of the switch cover (1) until it disengages from the computer. Rotate the switch cover (2) counterclockwise and remove it from the computer. Reverse this procedure to install the switch cover. Chapter 4 Removal and replacement procedures...

  • Page 59: Display Assembly

    Display assembly Description Spare part number 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, fingerprint reader, 464144-001 microphones, and WLAN antenna cables 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, and 464142-001 WLAN antenna cables 12.1-inch, WXGA, BrightView touch-screen display assembly with fingerprint reader, microphones and 464145-001 WLAN antenna cables 12.1-inch, WXGA, BrightView touch-screen display assembly with microphones and WLAN antenna...
  • Page 60 Remove the two Phillips PM2.5×6.0 screws (3) that secure the display assembly to the computer. Remove the wireless antenna cables (1) from the routing channel built into the base enclosure. Disconnect the camera cable (2) and the microphone cable (3) from the system board. Turn the computer display-side up, with the front toward you.
  • Page 61 Disconnect the display panel cable (3) from the system board. NOTE: As you remove the display assembly, be sure that the display cables and wireless antenna cables move cleanly through the opening (1) in the computer. Lift the display (2) straight up and remove it. Reverse this procedure to install the display assembly.

  • Page 62: Top Cover

    Top cover Description Spare part number Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top cover 464111-001 bumper pads) Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 63 Release the ZIF connector (2) to which the TouchPad cable is connected and disconnect the TouchPad cable (3). Remove the two Phillips PM2.0×4.0 screws (4) that secure the top cover to the base enclosure. Lift the top cover straight up and remove it. Reverse this procedure to install the top cover.

  • Page 64: Rtc Battery

    RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery 412390-001 Before removing the RTC battery, follow these steps: Shut down the computer.

  • Page 65: Power Switch Assembly

    Power switch assembly Description Spare part number Power switch assembly (includes power switch board cable and actuator switch) 441142-001 Before removing the power switch assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 66 Remove the display release hook assembly (3). NOTE: The display release hook assemblies are included with the base enclosure spare part kits. Disconnect the power switch board cable (1) from the system board. Remove the power switch board (2) and power switch actuator (3) from the base enclosure. Reverse this procedure to install the power switch assembly.

  • Page 67: Bluetooth Module

    Bluetooth module Description Spare part number Bluetooth module (includes Bluetooth module cable) 412766-002 Before removing the Bluetooth module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 68: System Board

    Reverse this procedure to install the Bluetooth module. System board Description Spare part number System board (includes replacement thermal material) 463649-001 When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: Memory module (see Memory module on page ●...
  • Page 69 Remove the ExpressCard slot bezel (2) from the ExpressCard slot. NOTE: The ExpressCard slot bezel is included in the Plastics Kit, spare part number 464114-001. Release the ZIF connector (1) to which the audio/infrared board cable is connected and disconnect the audio/infrared board cable (2) from the system board.
  • Page 70 Pull the system board (4) away from the top cover at an angle and remove it. Reverse this procedure to install the system board. Chapter 4 Removal and replacement procedures...

  • Page 71: Pen Holder

    Pen holder Description Spare part number Pen holder tbd-001 Pen eject assembly 464113-001 Before removing the pen holder, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 72: Audio/Infrared Board

    Remove the pen holder (4). Reverse this procedure to install the pen holder. Audio/infrared board Description Spare part number Audio/infrared board (includes audio/infrared board cable) 441144-001 Before removing the audio/infrared board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 73 System board (see System board on page Pen holder (see Pen holder on page Remove the audio/infrared board: Remove the two Phillips PM2.0×3.0 screws (1) that secure the audio/infrared board to the system board. Release the audio/infrared board (2) by sliding it away from you until the connectors on the front of the board disengage from the openings in the base enclosure.

  • Page 74: Fan/Heat Sink Assembly

    Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (includes thermal paste and thermal pads) 441143-001 NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side and rear panel of the computer. The computer uses an electric fan for ventilation.
  • Page 75 Remove the fan/heat sink assembly (3). NOTE: Due to the adhesive quality of the thermal paste and thermal pads located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly. NOTE: The thermal paste and thermal pads should be thoroughly cleaned from the surfaces of the fan/ heat sink assembly (1) and the system board components (2) each time the fan/heat sink assembly is...

  • Page 76: Processor

    Processor NOTE: All processor spare part kits include thermal paste. Desription Spare part number AMD Turion 64 Mobile Technology TL-68 processor (2.4-GHz, 1-MB L2 cache, 800-MHz FSB) 459819-001 AMD Turion 64 Mobile Technology TL-66 processor (2.3-GHz, 1-MB L2 cache, 800-MHz FSB) 463635-001 AMD Turion 64 Mobile Technology TL-64 processor (2.2-GHz, 1-MB L2 cache, 800-MHz FSB) 463634-001...
  • Page 77 Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor should be aligned with the triangle (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. Component replacement procedures...

  • Page 78: Setup Utility

    Setup Utility WARNING! Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modify any printed wiring board.

  • Page 79: Changing The Language Of The Setup Utility

    Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. To start the Setup Utility, turn on or restart the computer, and then press while “Press <F10>...

  • Page 80: Restoring Default Settings In The Setup Utility

    Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. To start the Setup Utility, turn on or restart the computer, and then press while “Press <F10>...

  • Page 81: Closing The Setup Utility

    Closing the Setup Utility You can close the Setup Utility with or without saving changes. To close the Setup Utility and save your changes from the current session, use either of the following ● procedures: Press f10, and then follow the instructions on the screen. ◦...

  • Page 82: System Configuration Menu

    System Configuration menu Select To do this Language Support Change the Setup Utility language. Enhanced SATA support (select models only) Enable/disable enhanced SATA mode. Boot Options Set the following boot options: ● Delay (sec.)―Set the delay for the functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).

  • Page 83: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Height (front to back) 3.1 to 3.9 cm 1.22 to 1.54 in Width 30.6 cm 12.05 in Depth 22.4 cm 8.82 in Weight (with optical drive, hard drive, and battery) 1.95 kg 4.29 lbs Input power Operating voltage 18.5 V dc @ 3.5 A - 65 W...

  • Page 84: 12.1-Inch, Wxga Brightview Display Specifications

    Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 12.1-inch, WXGA BrightView display specifications Metric U.S.

  • Page 85: Hard Drive Specifications

    Hard drive specifications 320-GB* 250-GB* 160-GB* 120-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type ATA-7 ATA-7 ATA-7 ATA-7 Transfer rate Synchronous (maximum)

  • Page 86: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R and CD-RW CD-ROM, CD-ROM XA, MIXED DVD+R, DVD+RW, DVD-R, DVD-RW, MODE CD, CD-I, CD-I Bridge (Photo- DVD-RAM CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW,...

  • Page 87: System Dma Specifications

    System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. System DMA specifications...

  • Page 88: System Interrupt Specifications

    System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3 USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9*...

  • Page 89: System I/O Address Specifications

    System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
  • Page 90 I/O address (hex) System function (shipping configuration) 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF...

  • Page 91: System Memory Map Specifications

    System memory map specifications Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 04800000-07FFFFFF Super extended memory 58 MB...

  • Page 92: Screw Listing

    Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 464116-001. Phillips PM3.0×3.0 screw Color Quantity Length...

  • Page 93: Phillips Pm2.0×7.0 Screw

    Phillips PM2.0×7.0 screw Color Quantity Length Thread Head width Black 7.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the switch cover to the computer Phillips PM2.0×7.0 screw...
  • Page 94 Where used: 5 screws that secure top cover to the computer Chapter 7 Screw listing...

  • Page 95: Phillips Pm2.0×4.0 Screw

    Phillips PM2.0×4.0 screw Color Quantity Length Thread Head width Silver 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the top cover to the computer Phillips PM2.0×4.0 screw...
  • Page 96 Where used: 2 screws that secure the power switch board to the base enclosure Where used: 2 screws that secure the audio/infrared board to the base enclosure Where used: 4 screws that secure the fan/heat sink assembly to the system board Chapter 7 Screw listing...

  • Page 97: Phillips Pm2.0×5.0 Captive Screw

    Phillips PM2.0×5.0 captive screw Color Quantity Length Thread Head width Black 5.0 mm 2.0 mm 4.5 mm Where used: (1) Two captive screws (secured by C-clips) that secure the hard drive cover to the computer (2) Two captive screws (secured by C-clips) that secure the memory module compartment cover to the computer (3) One captive screw (secured by a C-clip) that secures the WLAN module compartment cover to the computer...

  • Page 98: Black Phillips Pm2.0×3.0 Screw

    Black Phillips PM2.0×3.0 screw Color Quantity Length Thread Head width Black 3.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the WLAN module to the computer Chapter 7 Screw listing...

  • Page 99: Phillips Pm2.0×11.0 Screw

    Where used: 3 screws that secure the top cover to the base enclosure Phillips PM2.0×11.0 screw Color Quantity Length Thread Head width Black 11.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the keyboard to the computer Phillips PM2.0×11.0 screw...

  • Page 100: Phillips Pm2.5×6.0 Screw

    Phillips PM2.5×6.0 screw Color Quantity Length Thread Head width Silver 6.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display assembly to the computer Where used: 2 screws that secure the display assembly to the computer Chapter 7 Screw listing...

  • Page 101: Silver Phillips Pm2.0×3.0 Screw

    Silver Phillips PM2.0×3.0 screw Color Quantity Length Thread Head width Silver 3.0 mm 2.0 mm 4.5 mm Where used: (1) One screw that secures the display release hook to the base enclosure (2) One screw that secures the Bluetooth module to the base enclosure Silver Phillips PM2.0×3.0 screw...
  • Page 102 Where used: 3 screws that secure the pen eject assembly and pen holder to the base enclosure Chapter 7 Screw listing...

  • Page 103: Backup And Recovery

    Backup and recovery Recovering system information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: Backing up your information regularly to protect your important system files. ●...

  • Page 104: Backing Up Your Information

    Number each disc before inserting it into the computer optical drive. ● If necessary, you can exit the program before you have finished creating the recovery discs. The next ● time you open Recovery Manager, you will be prompted to continue the disc creation process. To create a set of recovery discs: Select Start >...

  • Page 105: Backup Suggestions

    Backup suggestions Create a set of recovery discs using Recovery Manager. ● ● Create system restore points using the Windows System Restore feature, and periodically copy them to disc. Store personal files in the Documents folder and back up these folders periodically. ●...
  • Page 106 The System Protection window opens. Follow the on-screen instructions. Chapter 8 Backup and recovery...

  • Page 107: Restore To A Previous Date And Time

    Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: Select Start > Control Panel > System and Maintenance > System. In the left pane, click System protection.

  • Page 108: Performing A Recovery

    Performing a recovery Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive. NOTE: Windows has its own built-in repair features, such as System Restore and driver roll-back capabilities.

  • Page 109: Connector Pin Assignments

    Connector pin assignments Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) 101...

  • Page 110: External Monitor

    External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 102 Chapter 9 Connector pin assignments...

  • Page 111: Modem)

    RJ-11 (modem) Signal Unused Ring Unused Unused Unused RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused RJ-11 (modem) 103...

  • Page 112: S-Video-Out

    S-Video-out Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground TV-CD S-VHS intensity ground Composite video ground Universal Serial Bus Signal +5 VDC Data - Data + Ground 104 Chapter 9 Connector pin assignments...

  • Page 113: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 114: Requirements For Specific Countries Or Regions

    Requirements for specific countries or regions Region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI South Korea The Netherlands KEMA Norway NEMKO The People's Republic of China Sweden SEMKO Switzerland Taiwan...

  • Page 115: 11 Recycling

    11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Battery 107...
  • Page 116 Careful handling should be exercised when removing these components. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 117 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 118 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 119 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 120 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 112 Chapter 11 Recycling...
  • Page 121 Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.
  • Page 122 Index boot options 74 computer specifications 75 AC adapter, spare part boot order 74 connector pin assignments number 22, 24 bottom components 13 audio-in jack 101 administrator password 73 button sound 74 audio-out jack 101 advanced Setup Utility buttons external monitor port 102 features 72 DVD 5 headphone jack 101...
  • Page 123 Display Rubber Kit, spare part fn key 7 number 16, 27 front components 5, 9 keyboard display specifications 76 function keys 7 product description 3 display switch 6 removal 47 docking support, product spare part numbers 16, 27, graphics, product description 1 description 3 grounding equipment and drive light 6...
  • Page 124 modem jack Plastics Kit pointing devices 3 location 12 contents 20 ports 2 pin assignments 103 spare part number 17, 20, power requirements 3 modem module, product processors 1 description 2 play/pause button 11 product name 1 monitor port pointing devices security 3 location 11 components 8...
  • Page 125 serviceability, product description 3 Tablet Stand, spare part Setup Utility number 27 changing the language 71 Tablet stand, spare part Diagnostics menu 74 number 23 displaying system thermal paste, replacement 67 information 71 tools required 28 Main menu 73 top cover navigating 71 removal 54 overview 70...

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