Troubleshooting - Omnifilter OMNI OM40KCS Installation Instructions Manual

Water softening system
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TROUBLESHOOTING

706W Control - Error Codes
Problem
Err 1 is displayed.
Program settings have been corrupted.
Err 3 is displayed.
Control does not detect the camshaft position and is
returning to the service position.
Camshaft is not turning during Err 3 display.
Camshaft is turning more than fi ve minutes to fi nd the
service position:
System
Problem
Salt tank overfl ow.
Flowing or dripping water at drain or salt line
after recharge.
Hard water leakage after recharge.
Valve will not draw brine.
Control will not recharge automatically.
Control recharges at wrong time of day.
Intermittent salt draw.
No conditioned water after recharge.
Backwashes or rinses at excessively low or
high rate.
Runs out of conditioned water between
recharges.
Flow indicator on control does not display
service fl ow.
Possible Cause
Possible Cause
Loose salt line connection.
Drain line restricted with debris.
Debris is preventing #4 valve disc from
closing.
Worn #4 valve disc.
Improper recharge.
Leaking of external bypass valve.
O-Ring around riser pipe damaged.
Restricted drain line.
Injector plugged.
Debris is preventing valve discs from closing.
AC adapter or motor not connected.
Defective motor.
Meter clogged with debris. Unit will recharge
every 7 days anyway.
Time of Day set incorrectly.
Low water pressure.
No salt in salt tank.
Injector plugged.
No drain line fl ow control.
Restricted drain line.
Control improperly programmed.
Bypass valve in bypass position.
Meter cable dislodged from valve.
Meter clogged with debris.
Solution
Press any key. If Err 1 does not clear, replace control.
Wait until the control returns to the service position. Flashing
hourglass in the display indicates that the motor is running
Check that motor is connected. Verify that the motor wire
harness is connected to motor and controller module. Verify
that optical sensor is connected and in place. Verify that
motor gear has engaged the camshaft.
If everything is connected, replace components in this order:
1. Motor Assembly, Optical Sensor
2. Control
Verify that optical sensor is in place and connected to wire.
Inspect for debris in the camshaft slots.
If motor continues to rotate indefi nitely, replace the following
components in this order:
1. Optical Sensor
2. Control
Ensure all salt line connections are tight.
Clean drain control.
Remove debris.
Replace valve discs.
Repeat recharge after making certain correct
salt dosage was set.
Replace bypass valve.
Replace O-ring.
Remove restriction.
Clean injector and screen.
Remove foreign matter from valve discs.
Connect power.
Replace motor.
Remove and clean meter.
Set the correct Time of Day.
Maintain a minimum of 20 psi
(1.3 bar) feed.
Add salt to salt tank.
Clean injector and screen.
Install drain line fl ow control.
Remove restriction.
Verify salt dosage.
Remove bypass valve from bypass.
Fully insert meter cable into valve.
Remove and clean meter.
OM26KCS, OM32KCS, OM36KCS, OM40KCS JA13 • 19
Solution

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