Canon VIXIA HF20 Instruction Manual

Canon hd camcorder instruction manual.
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Inst struction Manual
Manuel d'instruction
Manual de Instrucciones
PUB. DIM-0905-000
HD Camcorder
HD Camcorder
Caméscope HD
Videocámara HD
English
Français
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   Summary of Contents for Canon VIXIA HF20

  • Page 1: Instruction Manual

    HD Camcorder HD Camcorder Inst struction Manual Instruction Manual Caméscope HD Manuel d'instruction Videocámara HD Manual de Instrucciones PUB. DIM-0905-000 English Français Español...

  • Page 2: Important Usage Instructions

    • Consult the dealer or an experienced radio/TV technician for help. The cable with the ferrite core provided with the digital video camcorder must be used with this equipment in order to comply with Class B limits in Subpart B of Part 15 of the FCC rules.

  • Page 3

    CAUTION: • Danger of explosion if the wrong type of battery pack is attached. Use only the same type of battery pack. • Do not expose battery pack to excessive heat such as the inside of a car under direct sunlight, fire, etc.

  • Page 4: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS In these safety instructions the word “product” refers to the Canon HD Camcorder VIXIA HF20 A / VIXIA HF200 A and all its accessories. Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water.

  • Page 5

    Placing or Moving — Do not place on an unstable cart, stand, tripod, bracket or table. The product may fall, causing serious injury to a child or adult, and serious damage to the product. A product and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the product and cart combination to overturn.

  • Page 6

    Replacement Parts — When replacement parts are required, be sure the service technician has used replacement parts that are specified by Canon or that have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards.

  • Page 7

    Protect your product We will keep the model number and date of purchase of your new Canon product on file to help you refer to this information in the event of an insurance claim such as loss or theft. Receive information on new products and promotions Upon your request, we will send you information on Canon new prod- ucts and promotions.

  • Page 8: Enjoying High-definition Video With Your Camcorder

    Approximately 6 times the number of pixels. More than twice the number of scanning lines. “Full HD 1080” refers to Canon camcorders compliant with high-definition video composed of 1,080 vertical pixels (scanning lines). Video is recorded at this resolution only when the recording mode is set to MXP or FXP mode.

  • Page 9

    . Recording on flash memory means that there are no moving parts in the recorder unit of the camcorder. To you, it means a camcorder that is smaller, lighter and faster. In fact, using the Quick Start function 48) you can open the LCD panel and start recording within approximately one second.

  • Page 10

    Can I play back my high-definition video on other devices? Needless to say, you can connect your camcorder to an HDTV to enjoy your recordings with family and friends ( options: • You can easily play back video recorded on the memory card by...

  • Page 12: Table Of Contents

    Setting the Date and Time Changing the Language Changing the Time Zone Using a Memory Card Memory Cards Compatible for Use with the Camcorder Inserting and Removing a Memory Card Selecting the Memory for the Recordings Initializing the Built-in Memory (...

  • Page 13: Table Of Contents

    Video Basic Recording Shooting Video Selecting the Video Quality (Recording Mode) Zooming Quick Start Function Basic Playback Playing Back the Video Selecting what Recordings to Play Back Searching for Scenes Selecting the Playback Starting Point Pre-selecting Recordings from the Index Screen Deleting Scenes Advanced Functions Special Scene Recording Programs...

  • Page 14: Table Of Contents

    Playlist and Scene Operations Dividing Scenes Editing the Playlist: Adding, Deleting, Moving and Playing Back Copying Scenes Photos Basic Recording Taking Photos Selecting Photo Size and Quality Deleting a Photo Right After Recording It Basic Playback Viewing Photos Deleting Photos Magnifying Photos during Playback Additional Functions Flash...

  • Page 15: Table Of Contents

    External Connections 116 Terminals on the Camcorder Connection Diagrams Playback on a TV Screen 121 Saving Your Recordings Saving Your Recordings on a Computer Authoring High-Definition (AVCHD) Discs and Photo DVDs Copying your Recordings to an External Video Recorder Transferring Photos to a Computer (Direct Transfer)

  • Page 16: About This Manual

    About this Manual Thank you for purchasing the Canon VIXIA HF20/VIXIA HF200. Please read this manual carefully before you use the camcorder and retain it for future reference. Should your camcorder fail to operate correctly, refer to Troubleshooting ( Conventions Used in this Manual •...

  • Page 17

    Brackets [ ] are used to refer to menu options as they are displayed on screen. The names of most buttons and switches are indicated within a “button” frame. FUNC. For example In this manual, the arrow is used to abbreviate menu selections. For a detailed explanation refer to Using the Menus ( In this manual, indicates that a function is available in the operating mode...

  • Page 18: Getting To Know The Camcorder, Supplied Accessories And Cd-roms

    Getting to Know the Camcorder Supplied Accessories and CD-ROMs The following accessories are supplied with the camcorder: Introduction CA-570 Compact Power Adapter (incl. power cord) BP-809 Battery Pack WL-D88 Wireless Controller (incl. CR2025 lithium button battery) STV-250N Stereo Video Cable Yellow •...

  • Page 19

    Installation Guide - ImageMixer 3 SE Transfer Utility – Software for saving and transferring movies. - Music Transfer Utility – Software for transferring to the camcorder music data for video snapshot playback. • PIXELA Application - Disc 2 CD-ROM* - ImageMixer 3 SE Video Tools – Software for managing, editing, and playing back movies.

  • Page 20: Names Of Parts

    Names of Parts Left side view Right side view Front view Introduction RESET button ( 150) VIDEO SNAP (video snapshot) button 66)/ (print/share) button 109, 129) DISP. (on-screen display) button 77)/ BATT. INFO button ( Speaker ( Memory card slot cover Memory card slot ( AV OUT terminal ( 116, 118)/...

  • Page 21

    Top view LCD panel Back view Mini advanced shoe ( PHOTO button ( Zoom lever ( ON/OFF (CHG) (charge) indicator: Green – ON Orange – Standby ( Red – Charging ( POWER button Remote sensor ( LCD screen ( Joystick ( FUNC.

  • Page 22

    Bottom view Wireless Controller WL-D88 Introduction BATTERY RELEASE switch ( Tripod socket ( 162) START/STOP button ( FUNC. button ( 37, 133) MENU button ( 37, 136) PLAYLIST button ( Navigation buttons ( (frame reverse) button ( (fast reverse) button ( (play) button ( (pause) button ( (stop) button (...

  • Page 23: Screen Displays

    Screen Displays Recording Movies Operating mode ( Recording program ( White balance ( Image effect ( Digital effect ( Recording mode ( Photo quality/size (simultaneous recording) ( Remote sensor off ( Microphone attenuator ( Pre-recording ( Memory operation ( Instant AF ( 138), MF Manual focus ( Remaining battery time (...

  • Page 24

    Data code ( 77, 140) Scene number Introduction Number of available photos On the memory card 100) Camcorder shake warning ( AF frame ( Focus and exposure lock ( Flash ( Joystick guide ( In the built-in memory 138) 138)

  • Page 25

    Viewing Photos Histogram ( 102) Current photo / Total number of photos Photo number ( 144) Protected photo mark ( Date and time of recording Manual focus ( File size Manual exposure ( Photo size ( Aperture value ( 104) Shutter speed ( Introduction...

  • Page 26: Memory Operation

    Frame advance, Remaining battery time • The first time you use a battery pack, fully charge it and then use the camcorder until the battery pack is completely exhausted. Doing so will ensure that the remaining recording time will be displayed accurately.

  • Page 27: Getting Started, Charging The Battery Pack

    Getting Started Charging the Battery Pack The camcorder can be powered with a battery pack or directly using the compact power adapter. Charge the battery pack before use. For approximate charging times and recording/playback times with a fully charged battery pack, refer to the tables on pages 171-172.

  • Page 28

    10 °C and 30 °C (50 °F and 86 °F). Outside the temperature range of 0 °C to 40 °C (32 °F to 104 °F), charging will not start. • Do not connect to the camcorder’s DC IN terminal or to the compact power adapter any electrical equipment that is not expressly recom- mended for use with this camcorder.

  • Page 29: Preparing The Wireless Controller And Accessories

    + side facing up. 3 Insert the battery holder. To use the wireless controller Point the wireless controller at the camcorder’s remote sensor when you press the buttons. You can rotate the LCD panel 180 degrees to use the wireless controller from the front of the camcorder.

  • Page 30

    1 Lift the padded handgrip's flap and detach the strap from the Velcro pad. 2 Pull the strap to remove it first from the front bracket on the camcorder, then to unthread it from the handgrip and finally to remove it from the rear bracket on the camcorder. Preparations 143).

  • Page 31: Adjusting The Position And Brightness Of The Lcd, Screen

    LCD panel 180 degrees can be useful in the following cases: - To include yourself in the picture when recording with the self timer. - To allow the camcorder to be operated with the wireless controller from the front. Preparations...

  • Page 32

    When recording in bright places it may be difficult to use the LCD screen. Turn on the LCD backlight to make it brighter. With the camcorder on, hold seconds. • Repeat this action to turn the LCD backlight on (bright) or off (normal).

  • Page 33

    Screen Dimmer] setting ( 141) to use in places where the light from the LCD screen can be a nuisance. Preparations...

  • Page 34: Basic Operation Of The Camcorder, Operating Modes

    Operating Camera mode mode Dual Shot Record video and take photos easily, letting the camcorder take care of all the settings – Great for beginners or if you just prefer not to bother with detailed camcorder settings. Flexible recording Use one of the dedicated recording modes to enjoy full access to the menus and advanced functions and change the camcorder’s settings to your preference.

  • Page 35

    For example, you can use the Special Scene recording programs ( settings to match special recording conditions. Playback For playback, the camcorder’s operating mode is determined by the position of the camera mode dial and the (camera/play) button. Press switch between camera (recording) mode and play- back mode.

  • Page 36: Joystick And Joystick Guide, Using The Menus

    Joystick and Joystick Guide Use the joystick to operate the camcorder's menus. Push the joystick up, down, left or right ) to select an item or change settings. If the joystick guide does not appear on the screen, press the joystick ( on the operating mode.

  • Page 37

    Selecting an Option from the FUNC. Menu The following is an example of selecting a FUNC. menu option in mode (the operation is similar in operation varies depending on the function selected so refer to the rel- evant chapter as necessary. FUNC.

  • Page 38

    • Move ( ) the orange selection bar to the tabs at the top of the screen to select a different menu (step 3). 5 Select ( ) the desired option and press setting. FUNC. 6 Press FUNC. You can press NOTES •...

  • Page 39: First Time Settings, Setting The Date And Time

    ) [OK] and press setup screen. NOTES • When you do not use the camcorder for about 3 months, the built-in rechargeable lithium battery may discharge completely and the date and time setting may be lost. In such case, recharge the built-in lithium battery ( 165) and set the time zone, date and time again.

  • Page 40: Changing The Language, Changing The Time Zone

    Menu] Desired language NOTES • The displays the name of buttons on the camcorder and will not change, regardless of the language selected. Changing the Time Zone Change the time zone to match your location. The default setting is New York.

  • Page 41: Using A Memory Card, Memory Cards Compatible For Use With The Camcorder

    Using a Memory Card Memory Cards Compatible for Use with the Camcorder You can use commercially available memory cards and ever, depending on its Speed Class, you may not be able to record movies on the memory card. Refer to the table below.

  • Page 42: Inserting And Removing A Memory Card, Selecting The Memory For The Recordings

    • Memory cards have front and back sides that are not interchangeable. Inserting a memory card facing the wrong direction can cause a mal- function of the camcorder. Be sure to insert the memory card as described in step 3.

  • Page 43

    (movies) or photo size/quality (photos) currently in use). Initializing the Built-in Memory ( Initialize memory cards when you use them with this camcorder for the first time. You can also initialize a memory card or the built-in memory only) to permanently delete all the recordings it contains.

  • Page 44

    • When the memory is initialized, music files will be erased as well. Use the supplied software Music Transfer Utility to transfer music files from the supplied Music Data CD-ROM to the camcorder. For details, refer to the ‘Music Transfer Utility Software Guide’ (PDF file).

  • Page 45: Basic Recording, Shooting Video

    Basic Recording Shooting Video 1 Set the camera mode dial to 2 Turn on the camcorder. By default, movies are recorded in the built-in memory. Alternatively, you can set the memory card as the recording media (...

  • Page 46: Selecting The Video Quality (recording Mode

    - Do not disconnect the power source or turn off the camcorder. - Do not change the camcorder’s operating mode. • Be sure to save your recordings regularly ( ing important recordings. Canon shall not be liable for any loss or cor- ruption of data. NOTES •...

  • Page 47: Zooming

    Approximate recording times Recording mode → MXP* Memory ↓ 32 GB 2 hr. 55 min. Built-in memory 4 GB 20 min. Memory card 8 GB 40 min. Memory card 16 GB 1 hr. 25 min. Memory card 32 GB 2 hr. 55 min.

  • Page 48: Quick Start Function

    1 second*, allowing you to record the subject right away. * The actual time required varies depending on the shooting conditions. 1 With the camcorder on and in a recording mode, close the LCD panel. Video...

  • Page 49

    ON/OFF (CHG) indicator is lit in orange). NOTES • The camcorder will not enter standby mode if the LCD panel is closed while the ACCESS indicator is on or flashing or while a menu is being displayed. The camcorder may also not enter standby mode if the LCD panel is closed while the memory card slot cover is open or when the battery charge is too low.

  • Page 50: Basic Playback, Playing Back The Video

    Basic Playback Playing Back the Video 1 Set the camera mode dial to 2 Press • Even if the camcorder is off, pressing camcorder in playback mode. • The index screen appears after a few seconds. 3 Move ( ) the selection frame to the scene you want to play back.

  • Page 51

    - Do not disconnect the power source or turn off the camcorder. - Do not change the camcorder’s operating mode. • You may not be able to play back with this camcorder movies recorded on a memory card using another device.

  • Page 52: Selecting What Recordings To Play Back

    * Push the joystick/press the button twice to skip to the beginning of the previous scene. Ending special playback modes During any special playback mode, press on the wireless controller. The camcorder will return to its initial mode (playback or playback pause). NOTES • During some special playback modes, you may notice some anomalies (blocky video artifacts, banding, etc.) in the playback picture.

  • Page 53: Searching For Scenes

    1 In the index screen, move ( tabs on the top of the screen. 2 Select ( ) the tab corresponding to the recordings you want to play back. 3 Return ( ) to the index screen to select a scene or photo. By default, the index screen will show up to 6 items (scenes or photos).

  • Page 54

    • When you move the cursor to a date displayed in white, a thumbnail showing a still image from the first scene recorded on that date will be displayed next to the calendar. Below it will appear the number of scenes recorded ( •...

  • Page 55: Selecting The Playback Starting Point

    Selecting Only Scenes in which People’s Faces Were Detected If you recorded movies with the Face Detection function ( vated, the camcorder can narrow down the scenes shown in the index screen, leaving only those scenes where a face was detected. This function is not available from the index screen for video snapshot scenes.

  • Page 56

    You can select the original movies in the built-in memory or on the memory card ( 2 Select ( ) the scene you want to view and press • The [Timeline] screen appears. The large thumbnail will show the first frame of the scene.

  • Page 57: Pre-selecting Recordings From The Index Screen

    • The [Timeline by Faces] screen appears. The large thumbnail shows the point at which a face was first detected. Below it, frames are taken from the scene every time the main subject detected by the camcorder changed. • Press DISP.

  • Page 58: Deleting Scenes

    FUNC. NOTES • The pre-selection of scenes/photos will be canceled if you turn off the camcorder or change the operating mode. • Scenes in the playlist cannot be included in the pre-selection. Deleting Scenes You can delete those scenes that you are not interested in keeping.

  • Page 59

    (while scenes are being deleted). - Do not open the memory card slot cover. - Do not disconnect the power source or turn off the camcorder. - Do not change the camcorder’s operating mode. Deletes all the scenes recorded on the Deletes all the scenes selected in advance checkmark).

  • Page 60

    NOTES • Deleting a scene from the original index screen also deletes that scene from the playlist ( • To delete all movies and make all recordable space available again you may prefer to initialize the memory ( • You may not be able to delete scenes recorded or edited using another device.

  • Page 61: Advanced Functions, Special Scene Recording Programs

    - Autofocus may not work as well as in other modes. In such case, adjust the focus manually. • [ Fireworks]: - To avoid camcorder blur (blur due to the camcorder moving) we recommend using a tripod. - In mode, slower shutter speeds are used so blur is more likely to occur.

  • Page 62

    Options ( Default value) Portrait] The camcorder uses a large aperture, to achieve a sharp focus on the sub- ject while blurring the background. Sports] To record sports scenes such as tennis or golf. Night] To record in low-light situations.

  • Page 63: Changing The Shutter Speed And Aperture

    1/250 second, etc. The camcorder automatically adjusts the Set the shutter speed value. The cam- Set the aperture value. The camcorder Desired recording program* Aperture-Priority AE], do not to save the setting and close the menu.

  • Page 64

    [1/2]*, [1/4]*, [1/8], [1/15], [1/30] [1/60] To record under most ordinary conditions. [1/100] To record indoor sports scenes. [1/250], [1/500], [1/1000]** train or to shoot fast-moving subjects such as roller coasters. [1/2000]** To record outdoor sports scenes on sunny days. mode only.

  • Page 65: Cinema Mode: Giving A Cinematic Look To Your

    Cinema Mode: Giving a Cinematic Look to your Recordings Give your recordings a cinematic look by using the [ Cine Mode] recording program. Combine this recording program with the 24 fps progressive frame rate [ PF24] to get the enhanced effect of the 24p Cinema Mode.

  • Page 66: Video Snapshot

    • When the camcorder stops recording, the screen will momentarily turn black as if a camera shutter had released. • In the movie index screen, video snapshot scenes are indicated with mark.

  • Page 67

    3 Press twice. IMPORTANT • Music files transferred to the camcorder with the supplied software Music Transfer Utility may not be used without permission from the copyright holder, except for cases permitted under applicable laws, such as for personal use. Make sure to follow applicable laws when using music files.

  • Page 68: Pre-recording Function

    Music Data CD-ROM to the camcorder. For details, refer to the ‘Music Transfer Utility Software Guide’ (PDF file). • Video snapshot is deactivated if the camcorder is switched to playback mode or if the camera mode dial is set to •...

  • Page 69: Self Timer

    NOTES • While pre-recording is activated, the camcorder will not emit any notifi- cation sounds. • The camcorder will not record the full 3 seconds prior to pressing START/STOP if the button was pressed within 3 seconds of having turned on pre-recording or having finished the previous recording.

  • Page 70: Manual Exposure Adjustment And Automatic Backlight

    START/STOP - Pressing recording photos). - Setting the camcorder to standby mode. - Changing the camcorder’s operating mode. - Turning off the camcorder. Manual Exposure Adjustment and Automatic Backlight Correction At times, backlit subjects may appear too dark (underexposed) or sub- jects under very strong lights may appear too bright or glaring (overex- posed).

  • Page 71: Correction Manual Focus Adjustment

    • If the recording program is changed during exposure lock, the cam- corder will return to automatic exposure. Automatic Backlight Correction When shooting subjects with a strong light source behind them, you can have the camcorder automatically correct for the backlight. 1 Open ( ) the joystick guide. 2 Select ( BLC] and press •...

  • Page 72: Face Detection

    • When face detection ( picture, the camcorder will magnify the face of the person identified as the main subject. If there is more than one person in the picture, you can select the main subject manually. 4 Adjust ( ) the focus as required.

  • Page 73: White Balance

    60x zoom (dark blue area on the zoom bar). • When face detection is activated, the slowest shutter speed used by the camcorder is 1/30 (1/24 if the frame rate is set to [ White Balance The white balance function helps you to accurately reproduce colors under different lighting conditions so that white objects will always look truly white in your recordings.

  • Page 74

    Custom WB], do not press the following procedure. To set the custom white balance 1 Point the camcorder at a white object, zoom in until it fills the whole screen and press When the adjustment is completed, The camcorder retains the custom setting even if you turn off the camcorder.

  • Page 75: Image Effects

    - Subjects in a single color (sky, sea or forest) - Under mercury lamps and certain types of fluorescent lights • Depending on the type of fluorescent light, optimal color balance may not be obtained with [ looks unnatural, select [ Image Effects You can use the image effects to change the color saturation and con- trast to record movies and photos with special color effects.

  • Page 76: Digital Effects

    To set the custom image effect 1 Press and select ( 2 Adjust ( ) each setting as desired. 3 When you finish all the adjustments, press the settings and close the menu. Digital Effects Options ( Default value) Digital Effect Off] to use the digital effects.

  • Page 77: On-screen Displays And Data Code

    To fade in/out Activate the selected fader in record pause mode ( START/STOP to start recording with a fade in. Activate the selected fader while recording ( pause the recording. To activate an effect mode: Activate the selected effect while recording or in record pause mode.

  • Page 78: Audio Recording Level

    About the Data Code With every scene or photo recorded, the camcorder keeps a data code (date/time of recording, information about the camera setup, etc.). In mode, this information is displayed on the bottom bar and as information icons;...

  • Page 79: Using Headphones

    • Press twice to return the camcorder to automatic adjustment of the audio recording level. To display the audio level indicator Usually, the audio level indicator will be displayed only after activating the manual adjustment of the audio recording level. You can choose to display it also when the audio level is adjusted automatically.

  • Page 80: Using The Mini Advanced Shoe

    Using the Mini Advanced Shoe Using the mini advanced shoe, you can attach to the camcorder a range of optional accessories to expand its functionality. For details about optional accessories available for use with your camcorder, refer...

  • Page 81: Using An External Microphone

    Using an External Microphone When recording in very quiet surroundings, the built-in microphone may pick up the sound of the camcorder's internal machinery. In such case, we recommend using an external microphone. Using the DM-100 Directional Stereo Microphone Attach the optional DM-100 Directional Stereo Microphone to the mini advanced shoe.

  • Page 82

    NOTES • When an external microphone is connected to the camcorder, [Wind Screen] will automatically be set to [ • If the audio level is too high and the sound gets distorted, turn on the...

  • Page 83: Playlist And Scene Operations, Dividing Scenes

    Playlist and Scene Operations Dividing Scenes You can divide scenes (original scenes only) in order to leave out the best parts and later cut out the rest. 1 Open the original movies index screen. You can select the original movies in the built-in memory or on the memory card ( 2 Select ( ) the scene you want to divide.

  • Page 84: Editing The Playlist: Adding, Deleting, Moving And

    - Scenes that were not recorded with this camcorder. • Scenes cannot be divided within 0.5 seconds from the beginning or the end of the scene. • During the playback of a scene that was divided, you may notice some anomalies in the picture/sound at the point where the scene was cut.

  • Page 85

    PLAYLIST • Press on the camcorder or on the wireless controller to switch between the original movies index screen and the playlist. NOTES • Deleting or moving scenes in the playlist will not affect the original recordings. • You may not be able to add to the playlist scenes that were recorded or...

  • Page 86

    VIDEO SNAP • You can press video snapshot scenes ( 2 Select ( ) the scene you want to delete. This step is not necessary to delete all scenes. 3 Delete the scene. FUNC. Delete] * If you selected [All Scenes], you can press is in progress.

  • Page 87

    • Before pressing in the built-in memory or on the memory card to open the playlist of the respective memory ( VIDEO SNAP • You can press the playlist index screen. 2 Open the list of background music tracks. FUNC. Select Music] 3 Select ( ) a music track and press...

  • Page 88

    Copying Original Movies Options [All Scenes] Copies all the scenes to the memory card. [All Scenes (this date)] that were recorded on the same day as the selected scene. [This Scene] Copies to the memory card only the scene marked with the orange selection frame.

  • Page 89

    Failing to do so may result in permanent data loss. - Do not open the memory card slot cover. - Do not disconnect the power source or turn off the camcorder. - Do not change the camcorder’s operating mode.

  • Page 90: Taking Photos, Basic Recording

    Failing to do so may result in permanent data loss. - Do not open the memory card slot cover. - Do not disconnect the power source or turn off the camcorder. - Do not change the camcorder’s operating mode.

  • Page 91: Selecting Photo Size And Quality

    NOTES • If the subject is not suitable for autofocus, focus manually ( 71). • When the subject is too bright, [Overexp.] will flash on the screen. In such case, use the optional FS-H37U ND filter. Selecting Photo Size and Quality Photos are recorded as JPG files.

  • Page 92: Deleting A Photo Right After Recording It

    NOTES • The actual number of photos that can be recorded will vary depending on the subject and shooting conditions. • The camcorder retains the last setting used even if you set the cam- corder to mode. • When printing photos, use the following guidelines as a reference for selecting the print size.

  • Page 93: Viewing Photos, Basic Playback

    Basic Playback Viewing Photos To start directly in single photo view 1 Set the camera mode dial to 2 Press The last photo recorded will be displayed in single photo view. 3 Push the joystick ( between photos. Push the joystick ( down to run quickly through the photos.

  • Page 94: Deleting Photos

    Failing to do so may result in permanent data loss. - Do not open the memory card slot cover. - Do not disconnect the power source or turn off the camcorder. - Do not change the camcorder’s operating mode.

  • Page 95

    Using the FUNC. Menu 1 In single photo view, open the photo selection screen. FUNC. Delete] Delete] appears on the screen. 2 Select ( ) the photo you want to delete and press 3 Select ( ) [Yes] and press 4 Repeat steps 2-3 to delete additional photos or press to close the menu.

  • Page 96: Magnifying Photos During Playback

    Magnifying Photos during Playback In single photo view, photos can be magnified up to 5 times. appear for photos that cannot be enlarged. 1 Move the zoom lever toward T. • The photo is magnified by 2 times and a frame appears indicating the position of the magnified area.

  • Page 97: Additional Functions, Flash

    Additional Functions Flash You can use the flash to take photos in dark places. Options ( Default value) (auto) The flash fires automatically according to the brightness of the subject. (red-eye reduction, auto) ing to the brightness of the subject. The assist lamp lights up to reduce the red-eye effect.

  • Page 98: Drive Mode: Continuous Shooting And Exposure

    - You can also set lamp is not activated ( - The camcorder may not be able to focus even if the AF-assist lamp is • The practical range of the flash is approx. 1 to 2 m (3.3 to 6.6 ft.). The practical range with the VFL-2 attached is approx.

  • Page 99

    (1/30 or slower). Taking Photos while Recording Movies (Simultaneous Recording) You can record photos even while the camcorder is set to Moreover, you can capture the photo at the same time you are record- ing video.

  • Page 100

    While recording, or in record pause mode, press the photo. NOTES • The camcorder retains the last setting used even if you set the cam- corder to mode. • Photos cannot be recorded simultaneously while the digital zoom or a digital effect is activated.

  • Page 101: Slideshow

    Options ( Default value) Evaluative] including backlit scenes. The camcorder divides the picture into several areas and the light is measured in all of them to achieve the optimal exposure for the subject. Center-Weighted Average] the entire screen, giving more weight to the subject in the center.

  • Page 102: Rotating Photos, Histogram Display

    NOTES • At the time of purchase, music files are stored in the built-in mem- ory. Transfer the music files to the same memory that contains the pho- tos you want to play back as a slideshow. For details, refer to the ‘Music Transfer Utility Software Guide’...

  • Page 103: Capturing Photos From The Playback Scene

    The area to the right of the histogram represents highlights and the left side represents shadows. A photo whose histogram skews to the right is rela- tively bright; while one whose histo- gram peaks to the left, is relatively dark. Capturing Photos from the Playback Scene You can capture a single photo or a series of photos from a previously recorded scene.

  • Page 104: Protecting Photos

    • Photos will be recorded on the memory selected for recording photos ( 42). • [ Photo Sequence]: - Up to 100 photos can be captured at a time. - The photo sequence capture will stop when the end of the scene is reached (playback will pause at the beginning of the following scene).

  • Page 105: Copying Photos

    1 Open the photo index screen. You can select the photos in the built-in memory or on the memory card ( 52). 2 Select ( ) the photo you want to protect. FUNC. Protect] IMPORTANT • Initializing the memory ( including protected photos.

  • Page 106

    Failing to do so may result in permanent data loss. - Do not open the memory card slot cover. - Do not disconnect the power source or turn off the camcorder. - Do not change the camcorder’s operating mode.

  • Page 107

    Other Functions You Can Use when Taking Photos You can also use the following functions... The following functions and features of the camcorder can be used either for shooting video or for taking photos. The way to set and use them was already explained in detail, so we refer you to the relevant page in the “Video”...

  • Page 108: Printing Photos (direct Print, Printing Photos

    You can mark in advance the photos you want to print and set the desired number of copies as a print order ( Canon printers: SELPHY printers of the CP, DS and ES series and PIXMA printers marked with the PictBridge logo.

  • Page 109: Selecting The Print Settings

    NOTES • will appear for photos that cannot be printed. • We recommend powering the camcorder using the compact power adapter. • Refer also to the printer’s instruction manual. • If you have no intention to use the optional DW-100 DVD Burner, you...

  • Page 110

    [x photos/sheet]: Refer to the following sidebar. ] (Date print) ] (Print effect) Image Optimize function. Select [On], [Off] or [Default]. Canon PIXMA/SELPHY DS printers: You can also select [Vivid], [NR] and [Vivid+NR]. [ ] (Number of copies) * Select ( ) [Paper Settings] and press consecutively.

  • Page 111

    [x photos/sheet]: Printing multiple photos on the same sheet When using Canon printers you can print the same photo multiple times on the same sheet of paper. Use the following table as a guideline for the recommended number of copies depending on the [ Size] setting.

  • Page 112: Trimming Settings

    If that option is not available, select [Stop] and press and then restart printing from the beginning. • Other printers or if the error still persists with a Canon printer: If printing does not resume automatically, disconnect the USB cable and turn off the camcorder.

  • Page 113: Print Orders

    3-5 in Printing after Changing the Print Settings ( NOTES • The trimming settings are canceled in the following cases: - When you turn off the camcorder. - When you disconnect the USB cable. - When you expand the trimming frame beyond its maximum size.

  • Page 114

    PictBridge-com- patible printer ( 108). You can set print orders for up to 998 photos. POINTS TO CHECK • Set the print orders before connecting the supplied USB cable to the camcorder.

  • Page 115

    3 Set the print orders. FUNC. Print Orders] FUNC. Printing Photos Marked with Print Orders 1 Connect the camcorder to the printer using the supplied USB cable. Refer to Connecting the Camcorder to the Printer ( 2 Open the print menu. FUNC.

  • Page 116: Terminals On The Camcorder

    TV, VCR, or computer. Terminals on the Camcorder * When connecting a cable to the camcorder, make sure to align the triangle marks on the cable's connector and on the camcorder's terminal ( External Connections USB Terminal Access: Open the side terminal cover.

  • Page 117: Connection Diagrams

    HDMI terminal, you can enjoy video and audio playback at the highest quality. - The HDMI OUT terminal on the camcorder is for output only. Do not connect it to an HDMI output terminal on an external device, as this may damage the camcorder.

  • Page 118: External Connections

    STV-250N Stereo Video Cable Type: Analog Quality: Standard definition Output only Connect to a standard TV or a VCR with audio/video input terminals. Change the following settings on the camcorder: Connection the TV cannot automatically detect and change the aspect ratio...

  • Page 119

    Type: Digital data connection Connect to a computer to save your recordings, to the optional Connection DW-100 DVD Burner to create DVD discs from them, or to a printer to print out photos. USB Cable (supplied) External Connections...

  • Page 120: Playback On A Tv Screen

    Playback on a TV Screen Connect the camcorder to a TV to enjoy your recordings with family and friends. Playback on an HDTV using one of the high-definition con- nections will ensure the best playback quality. 1 Turn off the camcorder and the TV.

  • Page 121: Saving Your Recordings, Saving Your Recordings On A Computer

    Doing so may result in scenes that cannot be played back on the camcorder. • When the camcorder is connected to a computer: Do not access, change or delete any of the camcorder’s folders or files directly from the computer...

  • Page 122: Authoring High-definition (avchd) Discs And Photo

    Always save your recordings on the computer, and restore the files to the camcorder, using only the software on the supplied Transfer Utilities CD-ROM. Authoring High-Definition (AVCHD) Discs and Photo DVDs You can connect the camcorder to the optional DW-100 DVD Burner to create high-definition DVD discs (AVCHD specifications).

  • Page 123

    Connecting to the DW-100 DVD Burner and Creating a Disc 1 Turn on the DVD Burner. Refer to Creating DVDs. DW-100 2 Connect the camcorder to the DVD Burner using the supplied USB cable. • Connection . Refer to Connection Diagrams ( Connections.

  • Page 124

    DW-100 DVD burner. Use the software on the supplied Video Tools CD-ROM to save such scenes. • While the camcorder is connected to the DVD Burner, do not open the memory card slot cover and do not remove the memory card.

  • Page 125

    Playing Back AVCHD Discs Using the DW-100 DVD Burner You can use the optional DW-100 DVD Burner and the camcorder also to play back high-definition (AVCHD) discs on a TV. This is very convenient, for example to play back your discs even in a location where an AVCHD- compatible DVD player is not available.

  • Page 126

    ) the scene you want to play back and press to begin the playback. IMPORTANT • While the camcorder is connected to the DVD Burner, do not open the memory card slot cover and do not remove the memory card. NOTES •...

  • Page 127

    2 Turn on the camcorder and set it to Verify that [AV/Headphones] is set to [ 3 Camcorder: Locate the scene you wish to copy and pause playback shortly before the scene. 4 Camcorder: Resume playback. By default, on-screen displays will be embedded in the output video signal.

  • Page 128

    Refer to Starting CameraWindow. DVSD IMPORTANT • While the camcorder is connected to the computer, do not open the memory card slot cover and do not remove the memory card. • Observe the following precautions while the ACCESS indicator is on or flashing.

  • Page 129

    • Refer also to the computer’s instruction manual. • Users of Windows Vista, Windows XP and Mac OS X: Your camcorder is equipped with the standard Picture Transfer Protocol (PTP) allowing you to transfer photos (JPEG only) simply by connecting the camcorder to a computer using the supplied USB cable, without having to install the supplied software.

  • Page 130

    Set as Desktop Wallpaper] computer’s desktop background. Automatic transfer options Select ( ) a transfer option and press • The camcorder returns to the transfer menu once the transfer is com- pleted. • To cancel the transfer, select ( FUNC. Manual transfer options...

  • Page 131: Transfer Orders

    FUNC. 3 Press to return to the transfer menu. NOTES • When the camcorder is connected to the computer and the photo selection screen is displayed, press menu. Transfer Orders You can mark in advance the photos you want to transfer to the com- puter as transfer orders.

  • Page 132

    Transfer Orders] FUNC. [OK] Transferming photos marked with transfer orders Connect the camcorder to the computer and select [ Transfer Orders] in the transfer menu ( External Connections Opens the same screen described in Marking Marks all the photos selected in advance checkmark) with a transfer order.

  • Page 133: Appendix: Menu Options Lists, Func. Menu

    Additional Information This chapter contains troubleshooting advice, screen mes- sages, handling and maintenance tips, and other information. Appendix: Menu Options Lists Menu items not available appear grayed out. For details about how to select an item, refer to Using the Menus ( function, see the reference page.

  • Page 134: Additional Information

    Menu item Digital effects Drive mode Recording mode Simultaneous recording Photo size/quality Additional Information Setting options Digital Effect Off], [ Fade Trigger], Wipe], [ Black & White], [ Art] Digital Effect Off], [ Black & White], Sepia] Single], [ Continuous Shooting], Hi-Speed Continuous Shooting], Auto Exposure Bracketing] High Quality 24 Mbps],...

  • Page 135

    Setup Menus FUNC. Menu - Playback Modes (movie playback), in the original index screen; able in both; — - not available in either. (photo playback): the photo index screen; Menu item [Select Music] [Off], list of background music tracks [Select] [Individual Scenes], [Remove All Selections] [Individual Photos],...

  • Page 136: Setup Menus

    Menu item [Rotate] – [Delete] [All Scenes], [All Scenes (this date)], [This Scene], [Selected Scenes] [All Scenes], [This Scene] [No], [Yes] [All Photos], [This Photo], [Selected Photos] [Scene Search] [Calendar Screen], [Date Selection] [Scenes with Faces] Setup Menus Camera Setup 1 Menu item [Rec Media [Built-in Mem.], [Mem.

  • Page 137

    TV, colors may not be reproduced correctly. [Auto Rotate]: Photos that were recorded in portrait orientation (by turning the camcorder on its side), will be rotated automatically and displayed correctly during playback. Camera Setup 2 Menu item...

  • Page 138

    • When the recording mode is set to [ matically set to [ • When focus priority is activated, if face detection ( vated, the camcorder will focus on the face of the main subject (white face-detection frame) when one is detected. [Image Stabilizer]: The image stabilizer compensates for camcorder shake even at full telephoto.

  • Page 139

    71). • When face detection is activated, instead of the center of the picture, the camcorder will magnify the face of the person identified as the main subject. • Using the focus assist functions will not affect the recordings. They will be cancelled automatically after 4 seconds or when you start recording.

  • Page 140

    Camera Data]: Displays the aperture (f-stop) and shutter speed used when recording the scene. [USB Connection Type]: necting the camcorder to an external device using the supplied USB cable. DVD Burner]: To connect exclusively to the optional DW-100 DVD Burner.

  • Page 141

    [TV Type] [AV/Headphones] [Headphone Volume] [Speaker Volume] [Demo Mode] Option not available when the camcorder is connected to an HDTV using an HDMI cable. The output will automatically be set to [ Normal TV]. [Font Size]: Changes the size of the font for the menu and other screens.

  • Page 142

    2 seconds to restore the LCD’s normal brightness. • When the camcorder is powered using the compact power adapter, if the camcorder is turned off and then on again, the dimmer function will be canceled; when using only a battery pack, the dimmer function will be maintained.

  • Page 143

    [Quick Initialization], [Initialize [Complete Initialization] [Photo Numbering] [Firmware] – Option not available when the camcorder is connected to an HDTV using an HDMI cable. Option available only from the original movies index screen. [Wireless Remote Control]: wireless controller. [Notification Sounds]: ing on the camcorder, the self-timer countdown, etc.

  • Page 144

    • The remote control of the TV can only be used to play back movies or photos ( TV while it is set to a recording mode, depending on the TV used, turn- ing off the TV will automatically turn off the camcorder even if it is recording at the time. [Photo Numbering]: Select the photo numbering method to be used on a new memory card.

  • Page 145: Date Format

    Language and Date/Time Setup Menu item [Language [ESPAÑOL], [FRANÇAIS], [ITALIANO], [MAGYAR], [MELAYU], [NEDERLANDS], [POLSKI], [PORTUGUÊS], [ [TÜRKÇE], [ [Time Zone/DST] List of world time zones [Date/Time] – [Date Format] [Y.M.D (2009.1.1 AM 12:00)], [M.D,Y (Jan. 1, 2009 12:00 AM)], [D.M.Y (1.Jan.2009 12:00 AM)] [Calendar Start Day] [Saturday], [Sunday], [Monday] [Date Format]:...

  • Page 146

    Information Screens Menu item – [Memory Info] [Memory Card Info] – [Battery Info] – [HDMI Status] – [Memory Info]/[Memory Card Info]: ify how much of the built-in memory ( currently in use ( total recording time and and how much space remains available for recording. •...

  • Page 147: Trouble, Troubleshooting

    - please read the “CHECK THIS FIRST” box before going on to the more detailed problems and solutions. Consult your dealer or a Canon Service Center if the problem persists. CHECK THIS FIRST Power supply •...

  • Page 148

    - The camcorder may become hot after using it continuously for long periods of time; this is not a malfunction. If the camcorder becomes unusually hot or it becomes hot after using it only for a short while, it may indicate a problem with the camcorder. Consult a Canon Service Cen- ter.

  • Page 149

    - A memory card error occurred. Turn off the camcorder. Remove and reinsert the memory card. Initialize the memory card ( - The memory card is full. Replace the memory card or delete some recordings ( free some space on the memory card.

  • Page 150

    RESET button with a pointed item. Pressing the RESET button resets all settings. Video noise appears on screen. - Keep a distance between the camcorder and devices that emit strong electromagnetic fields (plasma TVs, cellular phones, etc.). Horizontal bands appear on the screen.

  • Page 151

    A rattling can be heard from the camcorder. - The internal lens fixture can move when the camcorder is turned off. This is not a malfunc- tion. Memory Card and Accessories Cannot insert the memory card. - The memory card was not facing the correct direction. Turn the memory card over and insert it ( 42).

  • Page 152: List Of Messages

    [USB Connection Type] is set to [DVD Burner]. Set it to [Computer/Printer] or to [Connect and Set] ( - Disconnect the USB cable and turn off the camcorder. After a short while, turn it on again and restore the connection.

  • Page 153

    - There is a problem with the built-in memory. Cannot communicate with the battery pack. Continue using this battery pack? - You attached a battery pack that is not recommended by Canon for use with this camcorder. Cannot copy - The total size of the scenes you selected to copy exceeds the available space on the memory card.

  • Page 154

    42). - A memory card error occurred. The camcorder cannot record or display the image. - You inserted a MultiMedia Card (MMC) into the camcorder. Replace it with an SD/SDHC mem- ory card compatible for use with this camcorder ( - If after the message disappears, corder and remove and reinsert the memory card.

  • Page 155

    Error writing on the memory card. Data may be recovered if the memory card has not been removed. Attempt recovering the data? - This message will appear the next time you turn on the camcorder if power supply was acci- dentally interrupted while the camcorder was writing on the memory card. Select [Yes] to try to recover the recordings.

  • Page 156

    Need to recover files from the memory card. Change the position of the LOCK switch on the memory card. - This message will appear the next time you turn on the camcorder if power supply was acci- dentally interrupted while the camcorder was writing on the memory card and later the posi- tion of the card's LOCK switch was changed to prevent erasure.

  • Page 157

    The lens cover is not fully open. Turn the camcorder off, then on again. - The lens cover did not open fully. Turn the camcorder off, then on again. If this does not solve the problem, consult a Canon Service Center.

  • Page 158

    - Scenes that were not recorded with this camcorder cannot be added to the playlist. This scene was recorded using another device and cannot be copied. - Scenes that were not recorded with this camcorder cannot be copied to the memory card. Too many photos. Disconnect the USB cable.

  • Page 159: Direct Print Related Messages

    - Could not recover a corrupted file. Direct Print Related Messages Cannot print this photo - You attempted to print a photo that was recorded with another camcorder, has a different compression, or was edited on a computer. Cannot trim this photo - You attempted to trim a photo that was recorded with another camcorder.

  • Page 160

    - The paper settings of the camcorder conflict with the printer’s settings. Ink absorber full - Select [Continue] to resume printing. Consult a Canon Service Center (refer to the list included with the printer) to replace the ink absorber. Ink error - An empty ink cartridge is installed.

  • Page 161

    - Close the printer cover securely. Printer error - A malfunction has occurred that may require repairs. (Canon PIXMA printers: the printer's green power lamp and orange error lamp flash alternately.) - Disconnect the USB cable and turn off the printer. Unplug the printer's power cord from the power outlet and contact the appropriate customer support center or service center.

  • Page 162: Do's And Don'ts, Handling Precautions

    121) and save them on a regular basis. This will protect your impor- tant recordings in case of damage and create more free space on the memory. Canon shall not be liable for any data loss. • Do not carry the camcorder by the LCD panel. Be careful when closing the LCD panel.

  • Page 163

    Long-term storage If you do not intend to use the camcorder for a long time, store it in a place free of dust, in low humidity, and at temperatures not higher than 30 °C (86 °F).

  • Page 164

    Regarding the use of non-Canon battery packs • For your safety, battery packs that are not genuine Canon battery packs will not be charged even if you attach them to this camcorder or to the optional CG-800 Battery Charger.

  • Page 165

    3 months. To recharge the built-in lithium battery: Connect the compact power adapter to the camcorder and leave it connected for 24 hours with the camcorder off. Lithium Button Battery WARNING! •...

  • Page 166

    If giving the camcorder or memory card to another person, initialize the built-in memory ( only) or memory card using the [Complete Ini- tialization] option ( 43).

  • Page 167: Maintenance/others

    Maintenance/Others Cleaning Camcorder Body • Use a soft, dry cloth to clean the camcorder body. Never use chemically treated cloths or volatile solvents such as paint thinner. Lens and Instant AF Sensor • If the lens surface or Instant AF sensor is dirty, autofocus may not work properly.

  • Page 168: Using The Camcorder Abroad

    You can use the compact power adapter to operate the camcorder and to charge battery packs in any country with power supply between 100 and 240 V AC, 50/60 Hz. Consult a Canon Service Center for information on plug adapters for overseas use.

  • Page 169: General Information, System Diagram

    Optional accessories not listed below are described in more detail in the following pages. * Accessories that are compatible with the Advanced Accessory Shoe cannot be attached to this camcorder. Look for the Mini ADVANCED SHOE logo to ensure compatibility with the mini advanced shoe. SS-600/SS-650 Shoulder Strap...

  • Page 170: Optional Accessories

    Use of genuine Canon accessories is recommended. This product is designed to achieve excellent performance when used with genuine Canon accessories. Canon shall not be liable for any dam- age to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories (e.g., a leakage and/or...

  • Page 171

    The charging times given in the following table are approximate and vary according to charging conditions and initial charge of the battery pack. Battery pack→ Charging conditions↓ Using the camcorder Using the CG-800 Battery Charger Recording and Playback Times Recording and playback times given in the following tables are approxi- mate and vary according to recording mode and charging, recording or playback conditions.

  • Page 172

    * Approximate times for recording with repeated operations such as start/stop, zooming, and power on/off. TL-H37 Tele-converter This Tele-converter lens increases the focal length of the camcorder lens by a factor of 1.5. • The image stabilizer is not as effective when the Tele-converter is attached.

  • Page 173

    FS-H37U Filter Set Neutral density and MC protector filters help you to control difficult lighting condi- tions. SC-2000 Soft Carrying Case A handy camcorder bag with padded compartments and plenty of space for accessories. DM-100 Directional Stereo Microphone This highly sensitive, super-directional microphone attaches to the camcorder’s...

  • Page 174

    This cable sends both video and audio signals. This mark identifies genuine Canon video accessories. When you use Canon video equipment, we recommend Canon-brand accessories or products bearing the same mark.

  • Page 175: Product Codes

    Product Codes Provided Accessories CA-570 Compact Power Adapter BP-809 Battery Pack WL-D88 Wireless Controller STV-250N Stereo Video Cable IFC-400PCU USB Cable WS-30 Wrist Strap Optional Accessories BP-819 Battery Pack BP-827 Battery Pack CG-800 Battery Charger TL-H37 Tele-converter WD-H37ll Wide-converter FS-H37U Filter Set VL-5 Video Light VFL-2 Video Flash Light DM-100 Directional Stereo Microphone 2591B002AA...

  • Page 176: Specifications

    Photos: DCF (Design rule for camera system), compatible with Exif* Ver. 2.2 and with DPOF Image compression: JPEG (Super Fine, Fine, Normal) * This camcorder supports Exif 2.2 (also called “Exif Print”). Exif Print is a standard for enhancing the communication between camcorders and printers. By connecting to an Exif Print-compliant printer, the camcorder’s image data at the time of shooting is used and optimized, yielding extremely high...

  • Page 177

    • Operating temperature: 0 – 40 °C (32 – 104 °F) • Dimensions [W x H x D] (excluding the grip belt): • Weight (camcorder body only): More than 100 lx )): ±350 mV / 75 Ω 70 x 62 x 124 mm (2.8 x 2.4 x 4.9 in.) 340 g (12 oz.)

  • Page 178

    CA-570 Compact Power Adapter • Power supply: 100 – 240 V AC, 50/60 Hz • Rated output / consumption: • Operating temperature: 0 – 40 °C (32 – 104 °F) • Dimensions: 52 x 29 x 90 mm (2.1 x 1.1 x 3.5 in.) •...

  • Page 179

    About the music files The specifications of the music files compatible with the camcorder are as follows. Audio encoding: Linear PCM Audio sampling: 48 kHz, 16 bits, 2 channels Minimum length: 1 second File extension: WAV The music data is saved in the memory under the following folder structure.

  • Page 180: Index

    24F progressive frame rate ... . .65 24p Cinema Mode Abroad, using the camcorder ....98 AF-assist lamp .

  • Page 181

    ....79 Headphones ....102 Histogram ....75 Image effects .

  • Page 182

    ....101 Slideshow Snow (recording program) Special Scene ..61 (recording programs) Sports (recording program) Spotlight (recording program) Sunset (recording program) .

  • Page 183

    B) If the Equipment is defective as a result of leaking batteries, sand, dirt or water damage; C) If defects or damages are caused by the use of unauthorized parts or by service other than by Canon USA's factory service centers or authorized service facilities;...

  • Page 184

    THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA BE GREATER THAN THE PURCHASE PRICE OF THE EQUIPMENT SOLD BY CANON USA AND CAUSING THE ALLEGED DAMAGE.

  • Page 185

    Ship your Equipment in its original carton, box or equivalent, properly packed, fully insured with shipping charges prepaid, together with a copy of your bill of sale or other proof of purchase and a description of the problem to any of the Canon Service Facilities in Canada.

  • Page 186

    CANON CANADA INC. MONTREAL 8801 Route Transcanadienne, Saint-Laurent, QC H4S 1Z6 ❖ If you have any questions, call the Canon Canada Information Center toll free (in Canada only) at 1-800-OK-CANON (1-800-652-2666). ❖ Si vous avez des questions, veuillez téléphoner 1-800-OK-CANON (1-800-652-2666, sans frais au Canada seulement).

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