TYAN TS65-B7120 Service Engineer's Manual page 96

Returning Merchandise for Service
During the warranty period, contact your distributor or system vendor FIRST for any
product problems. This warranty only covers normal customer use and does not
cover damages incurred during shipping or failure due to the alteration, misuse,
abuse, or improper maintenance of products.
Note:
A receipt or copy of your invoice marked with the date of purchase is required
before any warranty service can be rendered. You may obtain service by
calling the manufacturer for a Return Merchandise Authorization (RMA)
number. The RMA number should be prominently displayed on the outside of
the shipping carton and the package should be mailed prepaid.
TYAN will pay to have the board shipped back to you.
® TS65-B7120 Service Engineer's Manual V1.0
TYAN
D2524 - 100
Document No.:
96
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