Contents 1. Welcome 2. Important safety information: Please read before operating your hearing aid for the first time Hazard warnings Information on product safety 3. Hearing aid description 4. Step-by-step instructions for using the hearing aid Step 1. Getting to know your hearing aid Step 2.
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Step 8. Removing the hearing aid Step 9. Turning off the hearing aid Step 10. Changing the battery 5. Care and maintenance 6. Troubleshooting 7. Wireless Accessories and FM systems Wireless Accessories FM systems 8. Service and warranty 9. Compliance information 10.
1. Welcome Your new hearing aid is a premium Swiss quality product. It was developed by Phonak, one of the world‘s leading companies in hearing technology. Your hearing aid offers the most modern digital hearing technology currently available on the market.
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If you have any questions, please consult your hearing care professional. Phonak - life is on www.phonak.com 0459...
Other aids may be ineffective and may, in certain cases, damage your hearing. Changes or modifications to the hearing aid that were not explicitly approved by Phonak are not permitted. Such changes may damage your ear or the hearing aid.
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Hearing aid batteries are toxic if they are swallowed! Keep out of reach of children and pets. If batteries are swallowed, consult your physician immediately! If you feel pain in or behind your ear, if it is inflamed or if skin irritation and accelerated accumulations of ear wax occur, please check with your hearing care professional or physician.
External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories approved by Phonak AG. 2.2 Information on product safety Never immerse your hearing aid in water! Protect it from excessive moisture. Always remove your hearing aid before showering, bathing, or swimming.
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Store the hearing aid in a safe, dry and clean place. Do not drop your hearing aid! Dropping onto a hard surface can damage your hearing aid. Ceramic hearing aid housings are resistant to scratches but must be treated with care. If hit hard enough or dropped, the ceramic housing may break.
3. Hearing aid description The following user instructions describe Canal Receiver Technology (CRT) hearing aid models. CRT hearing aids can be adapted with a variety of earpieces. On the following pages use the labeled drawings to identify the earpiece that you use. Your hearing care professional will tell you what size of battery you need for your hearing aid.
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Option A: with Dome Audéo S YES Audéo S SMART Audéo S MINI a Earpiece: Dome b Retention c xReceiver unit d Microphone input with microphone protector e Switch* f Battery compartment with ON/OFF switch * Option/Function not available for Audéo S YES and Audéo S MINI...
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3. Hearing aid description Option B: with Shell Audéo S YES Audéo S SMART Audéo S MINI a Earpiece: shell (cShell/xShell) b xReceiver unit c Microphone input with microphone protector d Switch* e Battery compartment with ON/OFF switch * Option/Function not available for Audéo S YES and Audéo S MINI...
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Option C: with SlimTip Audéo S YES Audéo S SMART Audéo S MINI a Removal handle b Earpiece: SlimTip c xReceiver unit d Microphone input with microphone protector e Switch* f Battery compartment with ON/OFF switch * Option/Function not available for Audéo S YES and Audéo S MINI...
4. Step-by-step instructions for using the hearing aid The following chapter provides step-by-step instructions on how to use your hearing aid. Please follow these steps carefully. In the drawings, the parts that are particularly important for each step are shown in green.
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Your hearing care professional can configure your hearing aid (push) switch as either a volume control or a program selector. Consult your hearing care professional to determine which option is active in your hearing aid. Volume control option To increase the volume, press the switch on your right hearing aid.
4. Using your hearing aid Hearing program option In order to change a hearing program, press the switch displayed (Fig. 1b).* Fig. 1b Step 2. Battery preparation Remove the protective foil from the new battery (Fig. 2). Wait for two minutes before inserting to activate the battery.
Step 3. Inserting the battery Take the hearing aid in your hand and open the battery door. Insert the battery so that you see the + symbol on the battery (Fig. 3a/3b). Fig. 3a: Audéo S YES Fig. 3b: Audéo S SMART Audéo S MINI Step 4.
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4. Using your hearing aid Open and close the battery compartment gently and carefully. Check if you feel resistance when closing the battery compartment. Check to make sure the battery is correctly inserted and in the correct direction. If the battery is inserted the wrong way, the hearing aid will not work and the battery compartment can be damaged.
Step 5. Inserting the hearing aid This step shows you how to correctly insert the hearing aid. The type of earpiece determines how the hearing aid is inserted. Each hearing aid is individually programmed for your right or left ear. For the first step identify right and left so you will be able to insert your hearing aid in the correct ear.
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4. Using your hearing aid Step 5.2 Inserting a hearing aid with a dome With your right hand, place the right hearing aid (red mark on the hearing aid, see step 5.1) behind your right ear (Fig. 5c). Place the hearing tube between your thumb and forefinger.
If you have problems inserting the hearing aid, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can gradually rotate the dome until it fits correctly. You have now successfully inserted the right hearing aid.
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4. Using your hearing aid To increase the volume, press the switch on your right hearing aid. To decrease the volume, press the switch of your left hearing aid. Use your thumb to lightly support the hearing aid (Fig. 6). Left hearing aid Right hearing aid Decrease volume...
Step 7. Selecting the hearing program behind the ear* In order to select or change a hearing program with the hearing aid, press the program switch displayed in (Fig. 7). Fig. 7 If you press it again, you change to the next program. A signal indicates the change.
4. Using your hearing aid Step 8. Removing the hearing aid Step 8.1 Removing a hearing aid with a dome Grasp the hearing aid by the hearing tube and carefully remove it from your ear (Fig. 8). Fig. 8 In very rare cases, the dome can remain in your ear canal when removing the hearing tube from the ear.
Step 9. Turning off the hearing aid You can turn off your hearing aid by opening the battery compartment (Fig. 9a/9b). Fig. 9a: Audéo S YES Fig. 9b: Audéo S SMART Audéo S MINI Step 10. Changing the battery Before the battery is completely empty, your hearing aid will indicate to you that the battery soon needs to be changed with an acoustic signal.
5. Care and maintenance Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life. Please use the following specifications as a guideline: General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it.
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Daily Inspect the earpiece and tube for earwax and moisture deposits. Clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. If you need to clean your hearing aid intensively, ask your hearing care professional for advice and information on filters or drying capsules.
6. Troubleshooting Hearing aids sound softer than usual / no sound First check whether you can adjust and make the sound louder with the volume control. Then check the earpiece for earwax residue and clean if necessary. Check whether the battery is correctly inserted and properly fitted, adjust the fit if necessary.
7. Wireless Accessories and FM systems 7.1 Wireless accessories* Phonak has developed a broad range of wireless accessories that allow you to best use and discreetly control your hearing aid. These include, for example, remote controls, wireless connection modules to the TV and computer, and much more.
– without disruptive background noises or echoes. Phonak is a leader in FM communication. In order to take advantage of the benefits of these high-tech radio systems, consult with your hearing care professional.
8.2 International warranty Phonak offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as batteries, tubes, earmolds, external receivers.
9. Compliance information Europe: Declaration of Conformity Hereby Phonak AG declares that this Phonak product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer.
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1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation. Notice 2: Changes or modifications made to this device not expressly approved by Phonak may void the FCC authorization to operate this device.
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9. Compliance information Notice 3: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
10. Information and explanation of symbols With the CE symbol, Phonak AG confirms that this Phonak product – XXXX including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications equipment.
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10. Information and explanation of symbols EMC and Radio communications compliance label Australia. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is impor- tant for the user to pay attention to the relevant warning notices in these user guides.
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Transport During transport or storage, the and storage temperature should not exceed the conditions limit values of -20°/60° Celsius and relative humidity of 65% for a long period of time. The air pressure between 500 and 1100 hPa is appropriate. The symbol with the crossed-out garbage bin is to make you aware that this hearing aid may not...
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