Samsung FlexWash WV60A9900A Series User Manual page 76

Troubleshooting
Code
Upper Lower
washer washer
1 dC1 dC1
1 LC LC
1 LC1 LC1
1 HC HC
1 8C 8C
1 8C1 8C1
1 8C2 8C2
1 OC OC
1 3C 3C
1 AC6 AC6
1 9C1 9C1
1 9C2 9C2
76 English
Untitled-5 76
Check the door switch..
• Power off and then power the washer on after 2-3 minutes, and then try
again.
Check for water leaks.
• Power the washer off, and then check the drain system for any leaks. Once
the leak issue is resolved, power the washer on after 2-3 minutes.
• Depending on the model, the drain system drains water automatically. The
Power and Start/Pause buttons may be disabled during this process.
Check the drain hose.
• Make sure the end of the drain hose is placed on the floor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service center.
Others
• Use caution not to overfill any of the compartments (main wash/fabric
softener/bleach).
• Do not spray or use water when cleaning the top door of the upper washer.
Use a cloth to wipe up.
Check the washing heater.
• Power off the washer, and then contact a Samsung customer service
center.
Check the MEMS sensor.
• Power off and then power the washer on after 2-3 minutes, and then try
again.
Water may overflow.
• Close the water tap, and then call for service.
Check the motor.
• Power off and then power the washer on after 2-3 minutes, and then try
again.
Check the PBA communication status.
• Power off and then power the washer on after 2-3 minutes, and then try
again.
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a Samsung service center.
Action
2021-06-07 11:22:16