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Note: Backup and Restore can only be used on the same unit running the same firmware. This
feature is not intended for multi-configurations or for firmware upgrades.
7) Support
The support page provides valuable information on troubleshooting and contact information, should
you require technical assistance.
•
Logs
The network Camera support system log information. Click the System Log button to get the log
data.
•
Update Server
-
Server Report: Click the Server Report button to get the important information about the
server's status and should always be included when requesting support.
-
Parameter List: Click the Parameter List button to see the unit's parameters and their
current settings.
3.5.5 About
The following website will provide the support information for the Network Camera information and
operation.
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