Troubleshooting Network Problems - LG OLED77W8PUA Easy Setup Manual

Troubleshooting Network Problems

1 Press the (Home) button on the remote to
access the Home menu. Point the
icon and select by pressing the
button on the remote.
) (All Settings) icon and select
2 Point the (
Wheel (OK) button on the
by pressing the
remote.
All Settings
3 Select the Network → Wired Connection
(Ethernet) or Wi-Fi Connection → Advanced
Wi-Fi Settings.
NETWORK
Picture
Sound TV Name
Wired Connection (Ethernet)
Channels
Not Connected
Wi-Fi Connection
Not Connected
Network
Wi-Fi Direct
General
Safety
Accessibility Accessibility
Follow the instructions below that match to your
network status.
(Settings)
Wheel (OK)
When X appears next to TV:
1
2
3
4
( )
When X appears next to Gateway:
1
2
WI-FI CONNECTION
Picture Network /
3
Sound ꔐ
Channels
Network
General Add a Hidden Wireless Network
Connect via WPS PBC
Safety Connect via WPS PIN
When X appears next to DNS:
Advanced Wi-Fi Settings
1
2
3
4
Check the TV or the AP (Router).
Check the connection status of the TV, AP
(Router) and cable modem.
Power off and power on in the following order;
(1st) the cable modem, wait for the cable
modem to reset, (2nd) the AP (Router), wait for
the AP (Router) to reset and (3rd) the TV.
If you are using a static IP, enter the IP directly.
Contact internet service provider or AP (Router)
manufacturer.
Check the AP (Router) or consult your Internet
service provider.
Unplug the power cord of the AP (Router) or
cable modem, wait 5 seconds. Reapply power.
Initialize (Reset) the AP (Router) or cable
modem.
Contact Internet service provider or AP (Router)
manufacturer.
Unplug the power cord of the AP (Router) or
cable modem, wait 5 seconds. Reapply power.
After the cable modem or AP (Router) has
initialized (Reset), try to reconnect.
Check that the MAC address of the TV/AP
(Router) is registered with your Internet service
provider. (The MAC address displayed on the
right pane of the network status window
should be registered with your Internet service
provider.)
Check the AP (Router) manufacturer's website
to make sure your router has the latest firmware
version installed.