Troubleshooting Network Problems - LG 65SK9550PUA Safety And Reference

(Home) button on the remote to
1 Press the
access the Home menu. Point the
icon and select by pressing the
button on the remote.
) (All Settings) icon and select
2 Point the (
by pressing the Wheel (OK) button on the
remote.
All Settings
3 Select the Network → Wired Connection
(Ethernet) or Wi-Fi Connection → Advanced
Wi-Fi Settings.
NETWORK
Picture
Sound TV Name
Wired Connection (Ethernet)
Channels
Not Connected
Wi-Fi Connection
Not Connected
Network
Wi-Fi Direct
General
Safety
Accessibility

Troubleshooting Network Problems

(Settings)
Wheel (OK)
( )
WI-FI CONNECTION
Picture Network /
Sound ꔐ
Channels
Network
General
Add a Hidden Wireless Network
Connect via WPS PBC
Safety Connect via WPS PIN
Advanced Wi-Fi Settings
Accessibility
Follow the instructions below that match to your
network status.
Check the TV or the AP (Router).
When X appears next to TV:
Check the connection status of the TV, AP
1
(Router) and cable modem.
Power off and power on in the following order;
2
(1st) the cable modem, wait for the cable
modem to reset, (2nd) the AP (Router), wait for
the AP (Router) to reset and (3rd) the TV.
If you are using a static IP, enter the IP directly.
3
Contact internet service provider or AP (Router)
4
manufacturer.
Check the AP (Router) or consult your Internet
service provider.
When X appears next to Gateway:
Unplug the power cord of the AP (Router) or
1
cable modem, wait 5 seconds. Reapply power.
Initialize (Reset) the AP (Router) or cable
2
modem.
Contact Internet service provider or AP (Router)
3
manufacturer.
When X appears next to DNS:
Unplug the power cord of the AP (Router) or
1
cable modem, wait 5 seconds. Reapply power.
After the cable modem or AP (Router) has
2
initialized (Reset), try to reconnect.
Check that the MAC address of the TV/AP
3
(Router) is registered with your Internet service
provider. (The MAC address displayed on the
right pane of the network status window
should be registered with your Internet service
provider.)
Check the AP (Router) manufacturer's website
4
to make sure your router has the latest firmware
version installed.