Purchase Additional Services - Lenovo ThinkPad P15s Gen 2 User Manual

Services available during the warranty period
• Problem determination - Trained personnel are available to assist you with determining if you have a
hardware problem and deciding what action is necessary to fix the problem.
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty,
trained service personnel are available to provide the applicable level of service.
• Engineering change management - Occasionally, there might be changes that are required after a product
has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes
(ECs) that apply to your hardware available.
Services not covered
• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts
• Identification of software problem sources
• Configuration of UEFI BIOS as part of an installation or upgrade
• Changes, modifications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of programs
For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product,
go to:
•
https://www.lenovo.com/warranty/llw_02
•
https://pcsupport.lenovo.com/warrantylookup

Purchase additional services

During and after the warranty period, you can purchase additional services from Lenovo at
pcsupport.lenovo.com/warrantyupgrade
Service availability and service name might vary by country or region.
.
https://
.
Chapter 7 Help and support
57