Troubleshooting - Asko DWCBI231 Operating Instructions Manual

Troubleshooting

Type of fault on the display
F10 Overfilling water 1
F11 Water outlet fault
F12 Water inlet fault
F40 Inlet valve leakage
F41 Heater fault
F52 Water level fault
F54 Overfilling water 2
F56 Circ. pump fault
Press any button to clear the error message.
Problem
The buttons do not react when pressed.
Cannot close door.
The dishwasher does not start.
16
Action
Clear the drainage pump. See the chapter Care and cleaning. If the problem persists, call the
service department.
See "Water remains in the dishwasher" in the table "Problem" below. If the problem persists, call
the service department.
Check that the water tap is on. Check that the outer filter on the inlet hose is not blocked. See
Unblocking the inlet hose filter in the chapter Care and cleaning. If the problem persists, call the
service department.
Turn off the water tap and call the service department.
Remove the plug from the wall socket and call the service department.
Clean the coarse and fine filters. Check that the outer filter on the inlet hose is not blocked. If the
problem persists, call the service department.
Turn off the water tap and call the service department.
Call the service department.
Possible causes
You have pressed the buttons too soon after
opening the door.
Child lock (button lock) activated.
The door is closed.
The buttons are dirty.
The baskets are not correctly positioned.
The Start/Stop start button has been pressed
for too short a time.
The door is not properly closed.
You have opened the dishwasher to add more
dishes while a programme is in progress.
A fuse/circuit breaker has been tripped.
The plug is not plugged into the wall socket.
The water tap is turned off.
Overflow/leaks.
A whirring sound (the drainage pump) is heard
from the dishwasher and does not stop when
the main power switch is turned off.
Action
Wait a moment then try again.
See the chapter Settings.
Open the door. The buttons only react to use
when the door is open.
Clean with a dry or slightly damp cloth.
Check that the baskets are correctly positioned
horizontally.
Check that the dishes are not blocking the
baskets from sliding properly into place.
Press and hold Start/Stop until the display shows
"Program started, close door".
Check.
Close the door and wait. After a while, the
dishwasher continues the programme.
Check.
Check.
Check.
Check.
Turn off the water tap. Pull out the plug and call
the service department.