Software Support Information; Sony Service Center - Sony PCG-SR33K VAIO User Manual

Software Support Information

Adobe Acrobat ® Reader
Web site http://www.adobe.com
telephone 206-628-2746 (fee-based support)
e-mail techdocs@adobe.com
hours M-F, 6 A.M.-5 P.M. Pacific time
America Online (America Online, Inc.)
®
Web site http://www.aol.com
telephone 800-827-3338
hours 7 days a week, 24 hours a day
CompuServe 2000 (CompuServe Interactive Services Inc.)
®
Web site http://www.compuserve.com
telephone 800-848-8990
Netscape Communicator
Web site http://help.netscape.com
telephone 888-4-SONY-PC (888-476-6972)
hours 7 days a week, 24 hours a day
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Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.
Norton AntiVirus (Symantec Corp.)
Web site http://www.symantec.com/techsupp
telephone 800-927-3991 or 900-646-0007
hours 7 days a week, 24 hours a day
1
Support from 1-800-927-3991 is fee-based per incident. Support from 1-900-646-0007 is fee-based per minute. The on-line support is
free of charge.
PowerPanel (Phoenix Technologies Ltd.)
Web site http://www.phoenix.com/pcuser/email.htm
Prodigy Internet (Prodigy Communications Corp.)
Web site http://www.prodigy.com
telephone 800-213-0992
hours 7 A.M. - 3 A.M. eastern time
Quicken ® (Intuit Inc.)
Web site http://www.intuit.com/support
telephone 800-644-3193
hours M - F, 5 A.M. - 5 P.M. Pacific time
QuickTime ® (Apple Computer Inc.)
Web site http://www.apple.com
telephone 512-674-8700
hours 7 days a week, 6 A.M. - 6 P.M. Pacific time
RealJukebox ® , RealPlayer
Web site http://www.realnetworks.com
e-mail http://service.real.com
Sony Applications (Sony Electronics Inc.)
Web site http://www.sony.com/pcsupport
telephone 888-4-SONY-PC (888-476-6972)
hours 7 days a week, 24 hours a day
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Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.
Windows ® 2000 Operating System, Word (Microsoft Corp.)
Web site http://www.sony.com/pcsupport
telephone 888-4-SONY-PC (888-476-6972)
hours 7 days a week, 24 hours a day
1
Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.

Sony Service Center

For the Sony Service Center nearest you, call 1-888-4-SONY-PC (1-888-476-6972) or find Sony Customer Service
on the Web at http://www.sony.com/pcsupport.
(Adobe Systems Inc.)
® (Netscape Communications Corp.)
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® , RealProducer (RealNetworks Inc.)
(online form)
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