Lexmark CS417dn User Manual page 184

Troubleshooting
Transparency print quality is poor
Action
Step 1
From the printer control panel, set the paper type in the Paper
menu to match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Step 2
a
Check if you are using a recommended type of transparency.
b
Resend the print job.
Is the print quality still poor?
Toner fog or background shading appears on prints
ABCDE
ABCDE
ABCDE
Action
Step 1
a
Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b
Resend the print job.
Does fog or shading disappear from the prints?
Step 2
Replace the imaging kit, and then resend the print job.
Does fog or shading disappear from the prints?
Yes No
Go to step 2. Set the paper type to
Transparency.
Contact customer The problem is
support. solved.
Yes No
The problem is Go to step 2.
solved.
The problem is Contact
solved. support.
184
customer