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7. TROUBLESHOOTING
This product complies with current safety regulations governing electrical equipment. For safety reasons, all tech-
nical inspections or repairs must be performed by qualified technicians in order to prevent hazardous situations for
users.
If the machine does not work, before calling the Service Centre and spending money unnecessarily, check that
the operations indicated in this troubleshooting table have been performed.
1
The machine does not start
2
The tub does not fill with
water
3
No water appears to be in
the drum
4
The water does not drain
5
The water does not drain
after final rinsing in deli-
cates and woollens wash-
ing programmes
6
The machine fills with wa-
ter and drains continuously
7
Strong
vibrations
spinning
8
Too much foam forms and
escapes from the tray
9
Water on the floor
10
Not all the fabric softener
enters the machine or too
much water remains in the
compartment
Check that:
-
the plug is correctly fitted into the socket
-
the door is securely closed
-
the "Start-Pause" button has been pressed.
Check that:
the plug is correctly fitted into the socket
-
the door is securely closed
-
the water tap is open
-
the water inlet filters are not clogged. Clean them as indicated in
-
paragraph 6.5.
the water inlet tube is not jammed or bent
-
No fault.
The water level is lower than the glass of the door because the new ma-
chines use less water though obtaining the same washing and rinsing re-
sults.
Check that:
the drain hose is not twisted
-
the drain pump is not clogged. Clean it as indicated in paragraph 6.3.
-
This is envisaged by the washing programme (if the no-spin and stop with
tub full
option has been selected) to prevent fabrics from creasing.
To drain the water, proceed as described in the "End of programme" sec-
tion, paragraph 5.14.
Make sure the end of the drain hose is not too low.
during
Check that:
the machine has been properly levelled as described in paragraph
-
3.2
the machine is not too close to walls or furniture
-
the internal moving assembly has been released as described in
-
paragraph 3.1
the containers are positioned inside the door so that they cannot
-
touch each other or the front of the machine.
Check that:
the detergent is suitable for automatic machines and is not for hand
-
washing
no more than the quantities indicated in the manual are used
-
Check that:
the unions of the water inlet hose are not loose
-
the end of the drain hose has not moved out of place.
-
Make sure that the traps in the detergent tray are correctly positioned and
are not clogged. Clean them as indicated in paragraph 6.4.
43
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