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Troubleshooting
Please check to see if any problems you have
encountered with the phone are described in
this section before calling 3 Customer Service.
Q
How do I view the list of outgoing calls,
incoming calls and missed calls?
A
Press the
key.
Q
Why is the connection inconsistent or not
audible in certain areas?
A
When the frequency environment is unstable
in a certain area, connection may be
inconsistent and not audible. Relocate to
another area and try again.
Q
Why does the display not turn on?
A
Remove and insert the battery, then attempt
to power-on. If there is no change, fully
charge the battery and try again.
118
Q
Why is there an echo when a connection is
made with certain telephones in a certain
area?
A
This is called the 'Echo Phenomenon', where
it occurs if connection volume is too high or
caused by special properties (semi electronic
telephone exchange) of the equipment on the
other end.
Q
Why does the handset heat up?
A
The phone may get hot when there is a very
long call duration or when games are played
or when using the browser. This has no effect
upon the life of the product or performance.
Q
Why is there no ringtune, but only a blinking
LCD screen?
A
Phone may be set to 'Vibrate only' or in
'Silent' mode. In the Profiles menu, please
select 'Normal' or 'Outdoor.
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