Warranty - GOSUN FUSION User Manual

Warranty

1
To activate your warranty, register at
www.gosun.co/register
The GoSun Fusion's evacuated tube is made of glass — It uses the same tough
borosilicate glass as Pyrex, but it can break. All purchases are backed with a
One-Year Limited Tube Warranty on the evacuated tube.
We're ensuring your satisfaction with a No-Questions-Asked-Policy; if you
break the tube for any reason, we will cover the one-time cost of a new tube.
You will have to cover a nominal shipping and handling fee. You will be
required to provide some information, but you will not have to return the
damaged tube. To claim your warranty, read the Warranty Policy below and
send an email to support@gosunstove.com and follow instructions provided.
Please direct your warranty inquiries either to your local retailer or to
support@gosunstove.com. The rest of the package is guaranteed from
manufacturing defects by a One-Year Limited Warranty. This does not cover
damage caused by normal wear and tear, accident, improper care or cleaning,
non-standard usage or negligence. Any replacements or exchanges will be at
the discretion of GoSun Stove, based on the type of product sent in and the
availability of replacement parts. Typically, most issues can be resolved with a
little guidance or a replacement part.
WARRANTY POLICY
GoSun, Inc. extends this Limited Warranty to the original end-use purchaser of
GoSun products* or the person receiving a Product as a gift, provided that the
GoSun Stove Product was purchased from an Authorized Dealer as defined below.
The Limited Warranty does not extend to any other person or transferee.
Statutory or common law may provide additional rights or remedies that vary from
state to state, and country to country, which are not a ected by this Limited
Warranty.