Epson M100 User Manual
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M100/M105 User's Guide

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Summary of Contents for Epson M100

  • Page 1 M100/M105 User's Guide...
  • Page 3: Table Of Contents

    Contents M100/M105 User's Guide..........................7 Product Basics ............................8 Printer Parts Locations ......................... 8 Control Panel Buttons and Lights ....................8 Printer Parts - Top ........................... 9 Printer Parts - Inside ........................10 Printer Parts - Back........................11 The Power Off and Sleep Timers ....................... 11 Changing the Power Off and Sleep Timer Settings - Windows ............
  • Page 4 Refilling Ink ..............................44 Ink Safety Precautions ........................44 Check Ink Level..........................45 Disabling Special Offers with Windows ..................46 Purchase Epson Ink ........................... 48 Ink Bottle Part Numbers......................... 48 Refilling the Ink Tank .......................... 48 Adjusting Print Quality..........................52 Print Head Maintenance........................
  • Page 5 Checking the Number of Sheets......................64 Checking the Sheet Counter - Windows ..................64 Checking the Sheet Counter - OS X ....................65 Cleaning and Transporting the Product ....................67 Cleaning the Product.......................... 67 Transporting Your Product ......................... 67 Solving Problems ............................70 Checking for Software Updates......................
  • Page 6 Safety and Approvals Specifications ....................102 Notices ..............................104 Software Notices ..........................104 Trademarks ............................107 Copyright Notice..........................107 A Note Concerning Responsible Use of Copyrighted Materials........... 108 Default Delay Times for Power Management for Epson Products ..........108 Copyright Attribution ........................108...
  • Page 7: M100/M105 User's Guide

    M100/M105 User's Guide Welcome to the M100/M105 User's Guide. For a printable PDF copy of this guide, click here.
  • Page 8: Product Basics

    Product Basics See these sections to learn about the basic features of your product. Note: Your product may differ from the illustrations in this guide, but the instructions are the same. Printer Parts Locations The Power Off and Sleep Timers Printer Parts Locations See these sections to identify the parts on your printer.
  • Page 9: Printer Parts - Top

    The WiFi light (M105) or the Ethernet light (M100) The Wi-Fi button (M105) network status button cancel button paper light ink light Parent topic: Printer Parts Locations Printer Parts - Top Edge guide Paper support...
  • Page 10: Printer Parts - Inside

    Sheet feeder Printer cover Output tray Output tray extension Paper stopper Parent topic: Printer Parts Locations Printer Parts - Inside Printer cover Print head in home position Transportation lock...
  • Page 11: Printer Parts - Back

    Ink tube Parent topic: Printer Parts Locations Printer Parts - Back AC inlet LAN port (M100) USB port Parent topic: Printer Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management, but increasing the time reduces the product's energy efficiency.
  • Page 12: Changing The Power Off And Sleep Timer Settings - Windows

    Changing the Power Off and Sleep Timer Settings - Windows You can use the printer software to change the time period before the printer enters sleep mode or turns off automatically. 1. Access the Windows Desktop, right-click the product icon in the Windows taskbar, and select Printer Settings.
  • Page 13: Changing The Power Off And Sleep Timer Settings - Os X

    7. Click Send. 8. Click OK to close the open program windows. Parent topic: The Power Off and Sleep Timers Changing the Power Off and Sleep Timer Settings - OS X You can use the printer software to change the time period before the printer enters sleep mode or turns off automatically.
  • Page 14 3. Select the time period you want as the Power Off Timer setting. 4. Select the time period you want as the Sleep Timer setting. 5. Click Apply. 6. If you see the confirmation message, click Yes, then close the Printer Settings window. Parent topic: The Power Off and Sleep Timers...
  • Page 15: Loading Paper

    Before you print, load paper for the type of printing you will do. Loading Paper for Documents Loading Envelopes Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes.
  • Page 16 3. Slide the edge guide left. 4. Insert paper, glossy or printable side up and short edge first, against the right side. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. 5.
  • Page 17: Loading Envelopes

    Loading Paper Related references Paper Loading Capacity Available Epson Papers Loading Envelopes You can print on plain paper envelopes in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm]). 1. Pull up the paper support and its extension.
  • Page 18: Paper Loading Capacity

    [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) ** Epson Bright White Paper ** 80 sheets Epson Presentation Paper Matte - Letter (8.5 × 11 inches [216 × 279 mm]) ** Plain paper - Legal (8.5 × 14 inches 1 sheet [216 ×...
  • Page 19: Available Epson Papers

    Available Epson Papers You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only). Paper Type Size...
  • Page 20: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 21 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. 5.
  • Page 22: Print Quality Options - Windows

    7. Select the Quality setting that matches the print quality you want to use. 8. To print on both sides of the paper, select the 2-Sided Printing checkbox and select the options you want. 9. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select one of the settings in the Multi-Page menu and select the printing options you want.
  • Page 23: Selecting Double-Sided Printing Settings - Windows

    2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options. Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting the 2-Sided Printing checkbox on the Main tab.
  • Page 24 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Print a test copy of your double-sided document to test the selected settings. 6. Follow any instructions displayed on the screen during printing. Note: The surface of the paper may smear during double-sided printing.
  • Page 25: Double-Sided Printing Options - Windows

    Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction.
  • Page 26 1. To change the size of your printed document, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of the your document as the Document Size setting, and the size of your paper as the Output Paper setting.
  • Page 27: Custom Tone Correction Options - Windows

    4. To add a header or footer to your document, select Header/Footer, then select Settings to customize the text and location. 5. Select any of the Additional Settings options to customize your print. Custom Tone Correction Options - Windows Image Options and Additional Settings - Windows Header/Footer Settings - Windows Parent topic: Printing with Windows...
  • Page 28: Image Options And Additional Settings - Windows

    Gamma Adjusts the midtone density of the image. Brightness Adjusts the overall lightness and darkness of the image. Contrast Adjusts the difference between the light and dark areas of the overall image. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
  • Page 29: Selecting A Printing Preset - Windows

    You can select to print the following information, which comes from the Windows Control Panel on your computer: • User Name • Computer Name • Date • Date/Time Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab.
  • Page 30: Printing Your Document - Windows

    2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5.
  • Page 31: Selecting Default Print Settings - Windows

    1. Click OK to save your settings. You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
  • Page 32: Changing The Language Of The Printer Software Screens

    3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows...
  • Page 33: Changing Automatic Update Options

    You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
  • Page 34: Checking Print Status - Windows

    3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually.
  • Page 35: Printing With Os X

    You can print with your product using any OS X printing program, as described in these sections. Note: If you have an internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...
  • Page 36 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product as the Printer setting. 4.
  • Page 37 Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 38 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu. You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper.
  • Page 39: Print Quality Options - Os X

    10. Select the Print Quality setting you want to use. Print Quality Options - OS X Parent topic: Printing with OS X Related references Paper or Media Type Settings Related tasks Selecting Page Setup Settings - OS X Printing Your Document - OS X Print Quality Options - OS X You can select any of the available Print Quality options to fine-tune the quality of your print.
  • Page 40: Selecting Print Layout Options - Os X

    Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 1. Select the size of the paper you loaded as the Paper Size setting. You can also select a custom setting to create a custom paper size.
  • Page 41: Selecting Printing Preferences - Os X

    • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with OS X Selecting Printing Preferences - OS X You can select printing preferences that apply to all the print jobs you send to your product. 1.
  • Page 42: Printing Your Document - Os X

    Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing when you select Plain Paper/Bright White Paper as the paper Type or Media Type setting. High Speed Printing Speeds up printing, but may reduce print quality.
  • Page 43: Cancelling Printing Using A Product Button

    1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary: OS X 10.5/10.6/10.7: • To cancel printing, click the print job and click the Delete icon. •...
  • Page 44: Refilling Ink

    Ink Refilling Precautions • Use ink bottles with the correct part number for this product. • The use of non-Epson ink may cause damage that is not covered by Epson’s warranty, and under certain circumstances, may cause erratic product behavior.
  • Page 45: Check Ink Level

    • Epson recommends filling the ink tank to the upper line when the product is not operating. • After bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it.
  • Page 46: Disabling Special Offers With Windows

    You can disable special offers messages from Epson using a utility on your Windows computer. Note: You may see the Epson Special Offers screen every time you print (if your computer is connected to the Internet). Select Do not display this message again and click Decline to disable online offers.
  • Page 47 2. To disable promotional offers, deselect the Display Epson Offers checkbox. (Promotional offers not available in Latin America.) Parent topic: Check Ink Level...
  • Page 48: Purchase Epson Ink

    Purchase Epson Ink You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only). Note: This product was originally designed to work with genuine Epson inks. Your product may not function properly if you use other types of ink and may affect Epson's warranty.
  • Page 49 2. Open the ink tank unit cover, then remove the ink tank’s cap and place it in the storage area. Be careful not to spill any ink. 3. Snap off the tip of the bottle cap, but do not dispose of the bottle cap tip so you can use it to seal the bottle cap later, if necessary.
  • Page 50 4. Refill the ink tank to the upper line on the ink tank. 5. If any ink remains in the ink bottle after filling the ink tank, place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use.
  • Page 51 6. Place the cap securely on the ink tank. 7. Close the ink tank unit cover. Parent topic: Refilling Ink Related concepts Purchase Epson Ink...
  • Page 52: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to flush the ink tube. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Checking the Number of Sheets...
  • Page 53 2. Load a few sheets of plain paper in the product. 3. Hold down the cancel button and press the power button to turn the product on. 4. When the product turns on, release both buttons. The product begins printing a nozzle check pattern. 5.
  • Page 54: Checking The Nozzles Using A Computer Utility

    6. If there are no gaps, the print head is clean and you can continue printing. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer.
  • Page 55 4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean...
  • Page 56: Print Head Cleaning

    Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.
  • Page 57: Cleaning The Print Head Using The Product Buttons

    Note: You cannot clean the print head if the ink level has reached the lower line on the ink tank, and may not be able to clean it when the ink level in the tank is low. You must refill the ink tank first. Cleaning the Print Head Using the Product Buttons Cleaning the Print Head Using a Computer Utility Parent topic:...
  • Page 58 4. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 5. When the power light stops flashing and remains on, you can check to see if the nozzles are clean;...
  • Page 59 Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If quality still does not improve after cleaning the print head 3 times, flush the ink tube. Parent topic: Print Head Cleaning Related concepts...
  • Page 60: Ink Tube Flushing

    Flushing the ink tube affects the service life of the ink pads by causing them to reach their capacity sooner. When the ink pads reach the end of their service life, the product stops printing and you must contact Epson for support. Flushing the Ink Tube Using a Computer Utility...
  • Page 61: Print Head Alignment

    If you don’t see any improvement, turn off the product and wait at least 6 hours. Then check the print quality again. If quality still does not improve, contact Epson for support. Parent topic: Ink Tube Flushing...
  • Page 62: Aligning The Print Head Using A Computer Utility

    Parent topic: Adjusting Print Quality Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: •...
  • Page 63: Cleaning The Paper Path

    5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.
  • Page 64: Checking The Number Of Sheets

    2. Do one of the following: • Windows: Right-click the product icon in the Windows taskbar and select Printer Settings. Then click the Maintenance tab. • OS X 10.6/10.7/10.8/10.9: In the Apple menu or the Dock, select System Preferences. Select Print &...
  • Page 65: Checking The Sheet Counter - Os X

    5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Checking the Sheet Counter - OS X You can check the the number of sheets of paper that have fed through the product by checking the sheet counter.
  • Page 66 • OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue. Select Utility. 2. Select Printer and Option Information. You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets...
  • Page 67: Cleaning And Transporting The Product

    Cleaning and Transporting the Product If your product gets dirty or you need to move it some distance, follow the instructions in these sections. Cleaning the Product Transporting Your Product Cleaning the Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
  • Page 68 2. Open the printer cover and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move to the far right, then turn the product off again.
  • Page 69 10. Check to make sure that the ink tank cap is installed securely. 11. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product. Caution: • Keep the product level during transport. Otherwise, ink may leak. •...
  • Page 70: Solving Problems

    When to Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit the driver download site at global.latin.epson.com/Soporte (website available in Spanish and Portuguese only).
  • Page 71: Product Light Status

    Product Light Status You can often diagnose problems with your product by checking its lights. Note: The control panel layout varies by product. Lights power WiFi (M105) or Ethernet (M100) paper Light status Condition/solution The product is turned on. power light is on power light is flashing The product is busy.
  • Page 72: Running A Printer Check

    The ink pads are near the end of their service life. Contact Epson for power light is on or flashing support. (To continue printing, press the cancel button.)
  • Page 73: Solving Setup Problems

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the printer may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
  • Page 74: Noise After Filling The Ink

    • If the product's print head stops moving or making noise, and the charging process has not finished, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
  • Page 75: Product Cannot Connect To A Wireless Router Or Access Point

    Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 76: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website, or install it from the CD that came with your product using the instructions on the Start Here sheet.
  • Page 77: Cannot Print Over A Network

    • Check your wired LAN router or access point to see if the LED for the port to which your product is connected is on or flashing (M100). If the link LED is off, try the following: • Make sure the Ethernet cable is securely connected to your product and to your router, access point, switch, or hub.
  • Page 78: Printing A Network Status Sheet

    • Try printing to your product from another computer on the network. • If you are connecting the product via EpsonNet Setup and the WiFi light on your product is not solid green (M105), make sure your product software was installed correctly. If necessary, reinstall your software.
  • Page 79: Paper Feeding Problems

    • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Loading Capacity Available Epson Papers Paper Jam Problems Related topics Loading Paper Paper Jam Problems If paper has jammed inside the product, try these solutions: 1.
  • Page 80: Paper Ejection Problems

    Note: Do not touch the flat, white cable or ink tube inside the product. 4. Close the cover. 5. Press the cancel button to resume printing. 6. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions:...
  • Page 81: Solving Problems Printing From A Computer

    Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: •...
  • Page 82: Product Icon Does Not Appear In Windows Taskbar

    Related tasks Checking Print Status - Windows Checking Print Status - OS X Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does not work, try this solution: 1.
  • Page 83: Solving Page Layout And Content Problems

    • If printing becomes slower after printing continuously for a long time, the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged. Let the product rest with the power on for 30 minutes, then try printing again. For the fastest printing, select the following settings in your product software: •...
  • Page 84: Inverted Image

    Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software.
  • Page 85: Incorrect Margins On Printout

    Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Printing Preferences - OS X Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. •...
  • Page 86: Incorrect Image Size Or Position

    • If your product is connected to a USB hub, connect it directly to your computer instead. • If incorrect characters still appear in your prints, try connecting your product using a different cable. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: •...
  • Page 87: Solving Print Quality Problems

    Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings Available Epson Papers Related tasks Selecting Additional Layout and Print Options - Windows Selecting Printing Preferences - OS X Transporting Your Product...
  • Page 88: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 89: Faint Printout Or Printout Has Gaps

    Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Additional Layout and Print Options - Windows Selecting Printing Preferences - OS X Selecting Double-sided Printing Settings - Windows Selecting Print Layout Options - OS X Cleaning the Paper Path Related topics Loading Paper...
  • Page 90: Grainy Printout

    Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. •...
  • Page 91: Uninstalling Printing Software - Windows

    In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions. 4. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: When to Uninstall Your Product Software Uninstalling Product Software - OS X In most cases, you do not need to uninstall your product software before re-installing it.
  • Page 92: Where To Get Help

    Visit Epson's support website at global.latin.epson.com/Soporte for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. (Website available in Spanish and Portuguese only.) Speak to a Support Representative Before you call Epson for support, please have the following information ready: •...
  • Page 93 Country Telephone Argentina (54 11) 5167-0300 0800-288-37766 Bolivia* 800-100-116 Brazil State capitals and metropolitan areas: 4003-0376 Other areas: 0800-880-0094 Chile (56 2) 2484-3400 Colombia Bogota: (57 1) 523-5000 Other cities: 018000-915235 Costa Rica 800-377-6627 Dominican Republic* 1-888-760-0068 Ecuador* 1-800-000-044 El Salvador* 800-6570 Guatemala* 1-800-835-0358...
  • Page 94 If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only).
  • Page 95: Technical Specifications

    • Windows 7 • Windows Vista • Windows XP Professional x64 Edition • Windows XP SP3 Note: Visit Epson's support website at global.latin.epson.com/Soporte for the latest in compatibility and drivers for your product (website available in Spanish and Portuguese only).
  • Page 96: Os X System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 97 8 × 10 inches (203 × 254 mm) 3.5 × 5 inches (89 × 127 mm) 16:9 wide (4 × 7.1 inches [102 × 181 mm]) Paper types Plain paper and special paper distributed by Epson Thickness 0.003 (0.08 mm) to 0.004 inch (0.11 mm) Weight...
  • Page 98: Printable Area Specifications

    Printable Area Specifications Single sheets Top: 0.12 inch (3 mm) minimum Left: 0.12 inch (3 mm) minimum Right: 0.12 inch (3 mm) minimum Bottom: 0.12 inch (3 mm) minimum...
  • Page 99: Ink Specifications

    Technical Specifications Ink Specifications Note: This product was originally designed to work with genuine Epson inks. Your product may not function properly if you use other types of ink and may affect Epson's warranty. The included ink bottles must be used for printer setup and are not for resale. This product includes two ink bottles;...
  • Page 100: Dimension Specifications

    Ink freezes at 5 ºF (–15 ºC) Ink thaws and is usable after 3 hours at 77 ºF (25 ºC) Parent topic: Technical Specifications Related concepts Purchase Epson Ink Dimension Specifications Height Stored: 5.8 inches (148 mm) Printing: 11.7 inches (296 mm) Width Stored: 17.1 inches (435 mm)
  • Page 101: Environmental Specifications

    Rated current 0.5 to 0.3 A Power consumption M100: Printing: Approx. 12 W (ISO/IEC24712) Ready mode: Approx. 2.5 W Sleep mode: Approx. 1.7 W Power off mode: Approx. 0.3 W M105: Printing: Approx. 13 W (ISO/IEC24712) Ready mode: Approx. 3.0 W Sleep mode: Approx.
  • Page 102: Network Interface Specifications

    Communication mode Infrastructure mode Ad hoc mode Note: Wireless LAN standard complies with either IEEE 802.11 b/g or IEEE 802.11 b/g/n, depending on purchase location. Ethernet (M100) Standard IEEE802.3i/u, IEEE802.3az* Communication mode Ethernet 100BASE-TX/10BASE-T * The connected device should be IEEE802.3az compliant.
  • Page 103 • Certification Number: RCPEPWL12-0107 Parent topic: Technical Specifications...
  • Page 104: Notices

    Notices Check these sections for important notices about your product. Software Notices Trademarks Copyright Notice Software Notices 1. This printer product includes open source software programs listed in Section 6) according to the license terms of each open source software program. 2.
  • Page 105 kernel-2.6.18 lsp-arm-versatile926ejs-2.6.18_pro500 module-init-tools-3.2pre1 mount-2.12 net-tools-1.60 netbase-4.29 psmisc-21.5 readline-libs-5.0 sysvinit-2.86 udev-0.093 udhcp 0.9.8cvs20050124-5 util-linux-2.12 usb8786 GNU LGPL This printer product includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version ("LGPL Programs"). The list of LGPL Programs: uclibc-0.9.29 libusb-libs-0.1.12...
  • Page 106 This printer product includes the open source software program "Net-SNMP" which applies the terms and conditions provided by owner of the copyright to the "Net-SNMP". OpenSSL License/Original SSLeay License This printer product includes t he open source software program "OpenSSL toolkit" which applies the license terms of OpenSSL License and Original SSLeay License.
  • Page 107: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 108: A Note Concerning Responsible Use Of Copyrighted Materials

    (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

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