Drive Information; How To Use Recovery Key; Damaged Pairing Recovery For New Devices - Western Digital ArmorLock Encrypted NVMe User Manual

Ssd with mobile app
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3. A map of the last known location of the drive will appear.

Drive Information

This feature displays the serial number, firmware version, and other information which may be
useful when contacting Technical Support.
1.
Open the ArmorLock app.
2. Select the
gear
3. The drive information will be displayed and open source licenses available to view.

How to Use Recovery Key

The following steps illustrate how to use the Recovery process to add a previously-authorized
drive to the ArmorLock app. This operation will preserve existing data on the drive, but will
remove access for all other users.
1.
Your mobile device can be used to recover a drive.
a. Connect the ArmorLock drive to your computer.
b. Scan the
Recovery Key QR code
c. After the recovery process is complete, a Successful Setup window will open.
Select
Close

Damaged Pairing Recovery for New Devices

On occasion, authorized users may acquire a new phone or laptop and need to recover
ArmorLock pairing or remove a drive card. The following steps illustrate how to use the recovery
key to recover pairing with a new mobile device or desktop system.
Recover Pairing
1.
Connect the ArmorLock drive to your computer.
2. Select
Recover Pairing
3. Select
Use Recovery Key
4. Scan or type in the 64-character Recovery QR Code.
5. After the recovery process is complete, a Successful Setup window will open.
6. Select
.
Close
ArmorLock Encrypted NVMe SSD
User Manual
icon, then select
drive information
saved during initial setup.
.
.
.
More About Your ArmorLock App and Drive
under settings.
13

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