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Please go to www.sandisk.com/support for more information on making a warranty claim
(SanDisk Support Page). If it is determined that your product may be defective, you will receive
an RMA number and product return instructions. You are responsible for any expenses
associated with a claim under SanDisk's Limited Warranty. You must send your product in a
secure, prepaid package, to the address provided with your RMA number. Proof of purchase is
required for all warranty claims.
Australian consumers only:
Notwithstanding the terms of this Limited Warranty, SanDisk's products come with
guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the
products repaired or replaced if the products fail to be of acceptable quality and the
failure does not amount to a major failure.
How to Handle an ArmorLock Drive
SanDisk Professional products are precision instruments and must be handled with
care during unpacking and installation. Rough handling, shock, or vibration can damage
drives. Always observe the following precautions when unpacking and installing your
external storage product:
▪ The rugged ArmorLock drive is built to withstand up to a three meter (3m) drop (on
carpeted concrete floor) and 1,000 lb. crush resistance. Do not subject the drive to
drop or crush events with higher limits.
▪ It is always recommended to handle the drive with as much care as possible.
ArmorLock Encrypted NVMe SSD
User Manual
Compliance and Warranty Information
20
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