Do you have a question about the GEM28 and is the answer not in the manual?
Questions and answers
Garrison Smith
May 11, 2025
I have an oberwerk binocular telescope I pair with the HAZ 31 Ioptron go to mount and the Go to Nova 8209 hand controller. Perhaps I am missing a step. after self allighnment I can choose a planet and the scope points to it. however, if I choose a Messier object or enter an NGC fro example, when I hit enter nothing happens?? could my hand controller be faulty??
1 comments:
Mr. Anderson
May 20, 2025
If the iOptron Go2Nova 8409 hand controller does not respond when selecting Messier or NGC objects after self-alignment with the GEM28 mount, one possible issue is that the selected objects are below the horizon. The hand controller does not display or allow slewing to certain objects below the horizon in some catalogs. A cross mark “✗” next to an object indicates it is below the horizon.
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® iOptron GEM28 German Equatorial Mount Instruction Manual Product GEM28 and GEM28EC...
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You must hold the mount firmly when disengaging or adjusting the gear switches. Otherwise personal injury and/or equipment damage may occur. Any worm system damage due to improper gear meshing/slippage will not be covered by iOptron’s limited warranty. If you have any questions please contact us at support@ioptron.com...
2.4.2. The LCD Screen ..........................9 2.5. Check the Battery ..........................10 2.6. Bench Testing the Mount ........................10 3. GEM28 Mount Assembly ..........................11 3.1. GEM28 Mount Assembly ........................11 4. Getting Started .............................. 21 4.1. Setup the Mount and Polar Alignment ....................21 4.2.
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Appendix F. Go2Nova Star List ........................40 IOPTRON TWO YEAR TELESCOPE, MOUNT, AND CONTROLLER WARRANTY ......49 Ver. 1.1 2021.2 iOptron reserves the rights to revise this instruction without notice. Actual color/contents/design/function may differ from those described in this instruction.
GEM28 and GEM28EC mount is the next-generation compact German equatorial mounts. Like their predecessors the GEM28 is designed with portability in mind, weighing in at only 10 lbs it can support up to a 28lb payload an incredible 2.8 mount weight to payload ratio. We achieved this using design methods developed to reduce mount mass in our CEM family of mounts.
2. GEM28 Terms 2.1. Parts List SHIPPING CONTENTS Your new GEM28 mount comes in two shipping boxes. One box contains a GEM28/GEM28EC mount, hand controller, one 10.4 lbs (4.7kg) counterweight, counterweight shaft, tripod spreader and accessories. The other box contains a tripod.
8409 hand controller (HC) shown in Figure 4 is the standard controller used on the GEM28 mount. It has a large LCD screen, function, direction, and number keys on the front; and an HBX (6- pin) and a USB port at the bottom.
0 Key: Stop the mount during GOTO. Also toggling between starting and stopping tracking. HBX (Handbox) port: connect the HC to the GEM28 mount using a 6P6C RJ11 cable. USB port: connect the HC to a computer for firmware upgrade and computer control.
The LCD screen will switch to the information screen, as indicated in Figure 6, with pressing any button. Magnitude Target Name Declination Right Ascension Altitude Azimuth N/S Hemisphere Mount Status Current Time Slew Speed Figure 6. 8409 HC LCD Information Screen 1.
3. GEM28 Mount Assembly 3.1. GEM28 Mount Assembly NOTE: The GEM28 mount is a precision astronomical instrument. It is highly recommended that you read the entire manual and become familiar with the nomenclature and function of all components before starting the assembly.
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Pull the Allen wrench out from the RA axle. Rotate the mount head 180º around the R.A. axis to move the dovetail face upside. There are four RA axle locking positions for the GEM28 mount: Zero Position, East and West position, and storage position.
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You may lift the Latitude Locking Lever handle by push the Push Button on this ratchet lever to disengage gear teeth and rotate freely for quick adjustment. There are four RA axle locking positions for the GEM28 mount: Zero Position, East and West position, and storage position.
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Safety Cap back onto the shaft. Move the CW to the bottom of the shaft and tighten the CW locking Screw. GEM28 comes with a 10.4 lbs (4.7 kg) CW, which should be sufficient for an 6” scope with total payloads up to about 12 lbs. Use extra CW or CW Extension Bar to balance higher payloads.
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To mount a telescope on to the mount, release the dovetail Saddle Locking Knob and slide the telescope dovetail plate into the saddle. Tighten the Saddle Locking Knob. There are two threaded holes on the side of the dovetail saddle for mounting an iOptron mini autoguiding system, iGuider.
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GPS OK. (It takes a few minutes in normal conditions). STEP 10. Set hand controller If a GEM28 is equipped with a GPS receiver, it will receive the time, longitude and latitude information from satellites after the link is established. However, there are still some parameters need to be entered to reflect your location, such as time zone info (UTC offset) and daylight saving time (DST).
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Set Time and Site Set Beep Set Display Set Guiding Rate Press ENTER. A time and site information screen will be displayed: 2020-10-01 12:01:36 UTC -300 Minute(s) W071d08m50s DST: Daylight Saving Time N42d30m32s Northern Set Local Time The time will be updated automatically when the GPS receiver has established its link with the GPS satellites.
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AccuAlign optical polar scope. iPolar Polar Alignment For a GEM28 with an iPolar, refer to iPolar Operation Manual from iOptron’s website to perform the polar alignment, or steps briefly outlined below: Download and install iPolar Software (first time use);...
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To perform the polar alignment: (1) Level the GEM28 mount and set it to the Zero Position. Make sure the telescope optical axis is parallel to the polar axis (R.A. axis) of the mount. If using a finder scope, adjust it to be parallel to the telescope optical axis.
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NOTE: If you are located in the Southern Hemisphere, Sigma Octantis will be chosen for Polar Alignment. BrightStar Polar Alignment If you mount does not have an iPolar installed, or the pole star is not in sight, you may use two bright stars with Polar Iterate Align to do the polar alignment.
4.1. Setup the Mount and Polar Alignment Assemble your GEM28 mount according to Section 3.1. Mount an OTA and accessories, and carefully balance the mount around the polar axis. Turn the mount power switch on. Check the date and site info.
4.6. Power-Down Memorization The GEM28 mount can memorize its R.A. and DEC positions if the mount power is lost during operation, even during high speed slewing. After the power is back, just do a Select and Slew to the same star when the power is lost.
® The Go2Nova 8409 hand controller for GEM28 mount has a database of over 212,000 objects. Use the ► or ◄ buttons to move the cursor. Use the number buttons to enter the number, or the ▼ or ▲ ”...
5.3.1. Pole Star Position ® This function displays the position of the Pole Star for Quick Polar Alignment using the iOptron AccuAlign polar scope. In the Northern Hemisphere the position of Polaris is displayed, while in the Southern Hemisphere the position of Sigma Octantis is shown.
after the mount slews to it. Press ENTER when finished. The hand controller will prompt you to choose a second star. After centering the second star, the two-star alignment is finished. After the two-star alignment, the altitude and azimuth errors will be displayed. This number can be used to fine tune the Quick Polar Alignment.
Losmandy/ Takahashi/ Vixen, make sure a proper guiding cable is used. Refer to your guiding camera and guiding software for detailed operation. WARNING: DO NOT plug your ST-4 guiding camera cable into the iOptron port or HBX port. It may damage the mount or guiding camera electronics.
5.4.6. Set Parking Position You may park the telescope before powering off the mount. This is very useful if the mount is on a permanent pier or the mount will not be moved in between observation sessions. The mount will keep all the alignment info and reference points.
5.4.12. Language Select one of supported menu languages. Currently it has English and Chinese. 5.4.13. Set RA Guiding (GEM28EC Only) You can turn off R.A. guiding by selecting “Filter R.A. Guiding” to allow the high precision encoder to correct the tracking error, or turn the R.A. guiding on by selecting “Allow RA Guiding” to allow the mount to receive guiding corrections from the autoguiding software.
5.6. Edit User Objects Besides various star lists available in the hand controller, you can add, edit or delete your own user- defined objects. This is especially useful for newly found comets. You can also add your favorite observation object into the user object list for easy sky surfing. Up to 60 comets and other user objects can be stored.
Enter R.A. and DEC R.A.: 00h00m00s DEC: +00d00m00s You may enter the R.A. and DEC coordinates of the object you want to store, and press ENTER to confirm. A more useful application of this function is to store your favorite viewing objects before heading to the field.
Customer Service hours are 9:00 AM to 5:00 PM, Eastern Time, Monday through Friday. Call in the U.S. 1.781.569.0200. In the unlikely event that the mount requires factory servicing or repairing, write or call iOptron Customer Service Department first to receive a RMA# before returning the mount to the factory. Please provide details as to the nature of the problem as well as your name, address, e-mail address, purchase info and daytime telephone number.
® Appendix B. Go2Nova 8409 HC MENU STRUCTURE MENU Select and Slew Solar System Mercury Venus Mars Jupiter Saturn Uranus Neptune Moon Deep Sky Objects Named Object Messier Catalog Caldwell Catalog Abell Catalog Herschel Catalog Stars Named Stars Double/Multi Stars Hipparcors Catalog Comets Asteroids...
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Alignment Position of Pole Star One Star Alignment Two Star Alignment Three Star Alignment Solar System Align Polar Interate Align View Model Error Clear Alignment Data Settings Set Time and Site Set Beep Set Display Set Maximum Slew Rate Set Guiding Rate Set Parking Position Horizon Position 1 Zenith Position 1...
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PEC Options PEC Playback Record PEC PEC Data Integrity Park Telescope Edit User Objects User Defined Comet Add a New Comet Browse Comets Delete a Comet Clear All Comets Other Objects Add a New Object Browse Objects Delete an Object Clear All Objects Firmware Information Zero Position...
Appendix C. Gear Meshing Adjustment CEM26/GEM28 gear is designed adjustable by customer although in most cases not necessary. If you experienced DEC/RA motor stall occasionally, or there is free play between the worm and gear, follow this instruction to adjust the gear meshing.
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If the motor stalls or the mount does not tracking smoothly, most likely the meshing is too tight. You may loosen it by about 1/8 turn (or less for tracking). Tighten the set screw in the small hole to LOCK the gear screw (important) before test the mount.
Appendix D. Firmware Upgrade The firmware in the 8409 hand controller and motor control boards can be upgraded by the customer. Please check iOptron’s website, www.iOptron.com, under the product page or Support Directory.
Appendix E. Computer Control an GEM28 Mount The GEM28 mount can be controlled by a SmartPhone, a Tablet or a computer. It is supported by two types of computer connections: Connect to a computer via USB port on hand controller. The mount can be controlled via ASCOM protocol (Windows OS), or directly by some software, such as Sky Safari (Mac OS) ...
® Appendix F. Go2Nova Star List Named Deep Sky Object 47 Tucanae 47 Integral Sign Galaxy Andromeda Galaxy 48 Iris Nebula Antennae Galaxies 49 Jellyfish Nebula Barnard's Galaxy 50 Jewel Box Cluster Bear-Paw Galaxy 51 Lagoon Nebula Beehive Cluster 52 Lambda Centauri Nebula Black Eye Galaxy 53 Large Magellanic Cloud Blinking Planetary...
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Messier Catalog This table is licensed under the GNU Free Documentation License. It uses material from the Wikipedia article List of Messier objects...
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Named Star Acamar Alrescha Deneb el Okab Lalande 21185 Achernar Alshain Deneb Kaitos Lesath Achird Altair Denebakrab Mahasim Acrab Altais Denebola Maia Acrux A Alterf Dschubba Marfik Acrux B Aludra Dubhe Marfikent Acubens Alula Australis Edasich Markab Adhafera Alula Borealis El Rehla Markeb Adhara...
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HC Item Constellation Name 53 HIP 95771 Alpha Vulpeculae Vulpecula Anser 19287+2440 87261 54 HIP 30867 Beta Monocerotis Monoceros 06288-0702 133316 55 HIP 35363 NV Puppis Puppis 07183-3644 197824 56 HIP 94761 Gliese 752 Aquila Wolf 1055, Ross 652 19169+0510 57 HIP 21683 Sigma2 Tauri Taurus...
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HC Item Constellation Name 105 HIP 40167 Zeta1 Cancri Cancer Tegmen 08122+1739 97645 106 HIP 40817 Kappa Volantis Volans 08198-7131 256497 107 HIP 81292 17 Draconis Draco 16362+5255 30013 108 HIP 80197 Nu1 Coronae Borealis Corona Borealis 16224+3348 65257 109 HIP 88060 HD 163756 Sagittarius 17591-3015...
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HC Item Constellation Name 157 HIP 28790 HD 41742 Puppis 06047-4505 217706 158 HIP 4675 HD 5788 Andromeda 01001+4443 36832 159 HIP 31676 8 Lyncis Lynx 06377+6129 13897 160 HIP 10176 59 Andromedae Andromeda 02109+3902 55330 161 HIP 25950 HD 36408 Taurus 05322+1703 94630...
As a condition to the obligation of iOptron to repair or replace such product, the product must be returned to iOptron together with proof-of-purchase satisfactory to iOptron.
Need help?
Do you have a question about the GEM28 and is the answer not in the manual?
Questions and answers
I have an oberwerk binocular telescope I pair with the HAZ 31 Ioptron go to mount and the Go to Nova 8209 hand controller. Perhaps I am missing a step. after self allighnment I can choose a planet and the scope points to it. however, if I choose a Messier object or enter an NGC fro example, when I hit enter nothing happens?? could my hand controller be faulty??
If the iOptron Go2Nova 8409 hand controller does not respond when selecting Messier or NGC objects after self-alignment with the GEM28 mount, one possible issue is that the selected objects are below the horizon. The hand controller does not display or allow slewing to certain objects below the horizon in some catalogs. A cross mark “✗” next to an object indicates it is below the horizon.
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