Firmware Update; Spare Parts; Returns - IDENTEC SOLUTIONS iPOINT Si Hardware User Manual

iPOINT – Hardware User Manual | 18.06.2020
6.2

Firmware Update

The firmware is stored in a FLASH memory and can be updated if needed.
6.3

Spare Parts

Recommended spare parts stock
In order to minimize the downtime in the event of a malfunction, it is recommended to have certain spare parts on
stock. For larger systems with more than 15 iPOINTs, doubling of the recommended stock quantity is
recommended.
Furthermore, it is advised to have several spare ILR
number of ILR Tags.
®
Preparing the spare parts
In general, all spare parts can be used immediately upon delivery from IDENTEC SOLUTIONS. However, for the
iPOINT there are various settings of the communication parameters.
In order to keep down times short it is recommended that these parameters are set before the component is
entered into the spare part stock system. In most cases all units within an identification system are used in the
same way so that only one setting is required.
Examination and repair of exchanged parts
The data ILR ® Tags and iPOINT X devices are complex electronic power units on which the customer can carry out
only very limited repairs. Normally the repairs are carried out at IDENTEC SOLUTIONS or possibly at a distributor.
Before a part is sent in for repair a short examination should be conducted.
6.4

Returns

Parts or main components returned for repair or exchange must be handled with great care. All returns should
include an error description and a short application overview and be sent to the local distributor or to:
IDENTEC SOLUTIONS AG
Service Department
Millennium Park 2
6890 Lustenau
AUSTRIA
For full details, refer to our "Return and Repair Policy" on our website.
Copyright © 2020 IDENTEC SOLUTIONS. All rights reserved.
® Tags in stock, corresponding to approx. 0.5 – 1 % of the total
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