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Defrost
The Multideck automatically defrosts at regular time intervals, lasting a maximum of 20 minutes during which
will show. Defrost can be manually activated by pressing and holding
Cleaning and Maintenance
Important: Before cleaning the power supply should be turned off at the mains, please do not plug or
unplug the unit with wet hands. Only when cleaning has been completed and the unit is dry may the
Multideck be turned back on at the mains.
Regular Maintenance:
> Air circulating in the unit should feel noticeably cooler than the ambient temperature.
> As and when required, remove all product and shelving from the unit (including the base shelf – beware
of cold and or sharp components) . Clean exterior and interior surfaces with mild liquid detergent,
following the directions on the pack at all times. Clean surfaces with a damp cloth and clean water. Never
use wire wool or scouring pads/powders as these may cause damage.
> Clean the condenser at least once a month (it is located behind the front grille). Remove the 3 screws
at the base of the panel and drop it downwards (beware of hot and possible sharp components behind
the grille). DO NOT use a wire brush to clean the condenser only use a soft brush or vacuum cleaner
to remove dirt/dust. If there are any stubborn grease deposits left on or through the condenser, call
your supplier to carry out a full service (this is normally a chargeable service). Re-fit the front grille after
cleaning.
> Failure to maintain the condenser will cause premature failure of the motor/compressor and in turn
cause premature failure of the unit. This will invalidate the warranty of the unit and its parts.
Troubleshooting
Before calling your supplier please make sure that:
> The plug is in the socket and the mains power supply is switched on i.e. are the lights and fans working?
> The fuse for the unit has not blown
> Are the lights working or able to be turned on? If not this may be due to high pressure
> The unit is positioned correctly – cold air from air conditioning units & direct sunlight can affect
performance
> The condenser is clean and not blocked
> The products are placed in the unit correctly
> The units' air curtain is not obstructed
> Defrost is not in progress
> Check at regular intervals that the operating noise of the unit is normal and the condenser is clean
If the reason for the malfunction cannot be identified, disconnect the electrical supply to the unit and contact
your supplier.
When requesting a service call quote the model and serial number which can be found on the silver label
located on the ceiling of the unit (starts E5.......).
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