Technical Support And Warranty Repair - Focus TView PresoCard User Manual

FOCUS Enhancements TView PresoCard User's Manual
TECHNICAL SUPPORT AND WARRANTY
REPAIR
If after reading this User Guide, you are experiencing
problems or you still have additional questions please
contact our Technical Support Department for assistance.
In order for us to have you up and running as quickly as
possible, please be prepared to give a detailed description
of your problem when you call. If possible, call from in
front of your computer, as the Technical Support
Representative may ask you to perform additional tests to
determine the cause of the problem.
Before calling technical support, please check our website
for up-to-date configuration information and new soft-
ware updates. Our technicians work from the information
on the www.focusinfo.com website, so you can save your-
self a phone call by checking there first.
FOCUS Enhancements Technical Support:
tech@focusinfo.com
http://www.focusinfo.com
508-371-8500
FOCUS Enhancements Customer Service:
custsat@focusinfo.com
http://www.focusinfo.com
800-538-8862
Technical Support Hours:
9 A.M. to 8 P.M. Eastern Standard Time (EST) Monday
through Friday.
FOCUS Enhancements
142 North Road
Sudbury, MA 01776
27