Test The Path From Your Computer To A Remote Device - NETGEAR Orbi RBR50 User Manual

ping www.routerlogin.net
3. Click the OK button.
You should see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you might be experiencing one of the following
problems:
• Wrong physical connections
For a wired connection, make sure that the numbered LAN port LED is lit for the port
to which you are connected.
Check that the appropriate LEDs are on for your network devices. If your router and
computer are connected to a separate Ethernet switch, make sure that the link
LEDs are lit for the switch ports that are connected to your computer and router.
• Wrong network configuration
Verify that the Ethernet card driver software and TCP/IP software are both
installed and configured on your computer.
Verify that the IP address for your router and your computer are correct and that
the addresses are on the same subnet.

Test the path from your computer to a remote device

After verifying that the LAN path works correctly, test the path from your computer to
a remote device.
To test the path from your computer to a remote device:
1. From the Windows toolbar, click the Start button and select Run.
2. In the Windows Run window, type:
ping -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP DNS server.
If the path is functioning correctly, messages display that are similar to those shown in
Test the LAN path to your router on page 138.
Troubleshooting
Orbi WiFi System
139 User Manual