Quick Tips; Sequence To Restart Your Network; Wifi Settings; Network Settings - NETGEAR Orbi RBR50 User Manual

Orbi WiFi System

Quick tips

This section describes tips for troubleshooting some common problems.

Sequence to restart your network

When you restart your network, follow this sequence:
1. Turn off and unplug the modem.
2. Turn off the router.
3. Plug in the modem and turn it on. Wait two minutes.
4. Turn on the router and wait two minutes.

WiFi settings

Make sure that the WiFi settings in the WiFi-enabled computer or mobile device and
the router match.
The WiFi network name (SSID) and WiFi security settings must match exactly.
If you set up an access list, you must add each WiFi-enabled computer or mobile device's
MAC address to the router's access list.

Network settings

Make sure that the network settings of the computer or mobile device are correct.
Connected computers and mobile devices must use network IP addresses on the same
network as the router. The simplest way to do this is to configure each computer and
mobile device to obtain an IP address automatically using DHCP. Most computers and
mobile devices are set up this way by default.
Some cable modem service providers require you to use the MAC address of the
computer initially registered on the account. You can view the MAC address on the
Attached Devices page.

The router and satellite do not sync

If you are experiencing difficulty syncing the router and the satellite, we recommend
that you move the satellite into the same room as the router during the sync. Then move
the satellite to a different location.
Troubleshooting 133 User Manual